Position:
Data Analyst (BI Analyst)
Company:
Concentrix
Location:
Gurugram, Haryana, India
Job type:
Full-time
Job mode:
On-site
Job requisition id:
R1621569
Years of experience:
0–3 years (Entry level applicants encouraged)
Company Description:
-
Concentrix is a global leader in technology-driven services and digital transformation. It specializes in designing, building, and operating customer engagement and business process solutions for leading global brands.
-
The company operates across multiple sectors including technology, financial services, healthcare, automotive, telecommunications, retail, and consumer goods.
-
With more than 100,000 employees worldwide and a presence in over 40 countries, Concentrix continues to expand its influence through both organic growth and strategic acquisitions. The recent acquisition of Webhelp has further strengthened its global delivery network, expanding capabilities in AI, analytics, and intelligent experience products.
-
Concentrix promotes a human-centered approach to technology. It combines innovation, design thinking, data analytics, and automation to deliver exceptional customer experiences.
-
The company’s business philosophy centers around innovation, integrity, and customer success. Its focus on digital transformation, AI solutions, and operational excellence allows clients to achieve faster decision-making and improved customer retention.
-
The organization believes in empowering its workforce through upskilling programs, mentorship, and a culture of diversity and inclusion. Employees are encouraged to experiment, learn continuously, and leverage cutting-edge tools to create business value.
-
Its corporate purpose extends beyond profit. Concentrix prioritizes sustainability, ethical governance, and community engagement as part of its global responsibility strategy.
-
As an employer, it offers dynamic work environments that support collaboration, flexible career pathways, and international exposure. For freshers entering analytics or BI fields, Concentrix provides an ideal platform to gain real-world experience while contributing to impactful business intelligence initiatives.
Profile Overview:
-
The Data Analyst (TCF) role at Concentrix focuses on transforming raw data into strategic insights that drive decision-making across functions.
-
The position is designed for analytical thinkers who enjoy problem-solving and interpreting business metrics. The analyst will contribute to developing data dashboards, generating key reports, and automating insights for internal stakeholders and clients.
-
This role plays a crucial part in helping leadership understand business performance, identify improvement opportunities, and optimize operations through data-based recommendations.
-
The ideal candidate should be familiar with business intelligence platforms, visualization tools, and basic data management principles. Experience with Excel, SQL, Power BI, or Tableau is advantageous but not mandatory for freshers.
-
The analyst will work with cross-functional teams such as finance, operations, IT, and marketing to gather requirements, translate them into analytical models, and present findings in a clear, data-driven format.
-
The position encourages proactive exploration of data sources to uncover hidden trends and contribute to predictive modeling initiatives.
-
As part of the larger Concentrix analytics ecosystem, the candidate will gain exposure to cutting-edge AI integration and digital transformation practices.
-
This opportunity allows early-career professionals to build expertise in data interpretation, automation, and business visualization while collaborating with experienced mentors and global clients.
-
The role also provides structured training programs that introduce foundational BI concepts and Concentrix’s proprietary analytics methodologies.
-
Overall, the position suits individuals with curiosity, attention to detail, and enthusiasm to use data as a storytelling medium that drives measurable business outcomes.
Qualifications:
-
Bachelor’s degree in Engineering, Computer Science, Information Technology, Statistics, or related quantitative disciplines.
-
Candidates with degrees in business analytics, mathematics, or economics with strong analytical and technical foundations are equally encouraged.
-
Knowledge of SQL, Power BI, or Tableau preferred. Candidates should be willing to learn BI tools quickly.
-
Basic understanding of databases, data extraction, transformation, and loading processes.
-
Good knowledge of Excel functions such as pivot tables, VLOOKUP, data modeling, and chart preparation.
-
Familiarity with Python or R for data manipulation and analysis will be a plus.
-
Strong analytical, mathematical, and logical reasoning ability.
-
Proficiency in English communication, both written and verbal, to document and present insights effectively.
-
Willingness to collaborate with global teams and adapt to multiple time zones when required.
-
Eagerness to learn new tools, techniques, and frameworks for data-driven business performance monitoring.
-
Fresh graduates or individuals with up to 3 years of experience in analytics, data science, reporting, or MIS roles are encouraged to apply.
-
Understanding of data visualization principles, dashboards, and storyboarding concepts.
-
Curiosity to explore business data beyond standard reporting metrics.
-
Strong sense of ownership and accountability toward assigned deliverables.
-
Ability to handle data with precision and maintain confidentiality as per organizational policies.
-
An openness to feedback and continuous learning orientation.
Additional Information:
-
The position is based in Gurugram, a major technology and business hub, providing access to a vibrant analytics community and numerous growth opportunities.
-
The analyst will collaborate with global Concentrix teams across multiple time zones and industries, offering significant exposure to multinational projects.
-
Work schedule aligns with business hours but may occasionally require flexibility for project deadlines.
-
The company fosters a collaborative culture emphasizing teamwork, mentorship, and professional development.
-
Concentrix offers structured learning modules, certifications, and internal career mobility options, ensuring continuous growth within the organization.
-
Employees benefit from performance-linked incentives, health and wellness programs, and recognition initiatives.
-
Diversity and inclusion are key pillars of the organization, ensuring equal opportunity and supportive workplace culture.
-
For freshers, this role represents a stepping stone into data analytics and business intelligence, backed by robust training and industry-grade exposure.
-
The company encourages innovative thinking and experimentation with data-driven solutions that can enhance business decisions.
-
As a part of its AI and digital solutions initiative, BI Analysts also contribute to integrating intelligent frameworks that automate and optimize business processes.
-
Concentrix invests heavily in cutting-edge analytics infrastructure, ensuring its analysts have access to best-in-class technologies for data visualization, reporting, and performance monitoring.
-
The work environment is hybrid in terms of collaboration style, promoting in-person learning, virtual connectivity, and open communication.
-
Employees gain a global view of business trends and client expectations through direct engagement with diverse project stakeholders.
-
The position ensures exposure to real-world analytics challenges, making it suitable for individuals aiming to grow into data science, analytics, or consulting roles over time.
Please click here to apply.

