Position:
Data Analyst, Analytics & Metrics-1
Company:
Mastercard
Location:
Gurgaon, Haryana, India
Job type:
Full Time
Job mode:
Onsite
Job requisition id:
R-279888
Years of experience:
0 to 3 years (estimated based on role level and responsibilities)
Company description:
Mastercard is one of the world's leading technology companies in the payments industry, enabling secure, efficient, and accessible financial transactions across the globe.
The organization operates in more than 200 countries and territories, connecting consumers, businesses, financial institutions, merchants, and governments through a trusted payments network.
Over the years, Mastercard has transformed from a card payments company into a technology driven enterprise focused on digital commerce, cybersecurity, analytics, artificial intelligence, and financial inclusion.
The company works closely with banks, fintech organizations, retailers, technology providers, and public institutions to create payment solutions that help individuals and organizations participate in the global economy.
Mastercard's mission centers around creating an inclusive and sustainable economic environment where people and businesses can thrive regardless of geography, background, or financial status.
Through innovation and strategic partnerships, the company continues to simplify how money moves around the world while maintaining strong security and reliability standards.
Employees at Mastercard contribute to projects that impact millions of consumers and organizations daily, helping shape the future of digital payments and financial technology.
The company places strong emphasis on collaboration, integrity, innovation, continuous learning, and customer centricity.
Teams work in a highly data driven environment where decisions are supported by insights, metrics, operational excellence, and technological advancements.
Mastercard provides opportunities for professionals to build expertise across analytics, operations, technology, finance, product management, consulting, cybersecurity, and business strategy functions.
The organization encourages employees to bring forward ideas, improve processes, and contribute to business growth through innovation and operational excellence.
With a culture focused on performance and development, Mastercard continues to attract talented professionals seeking meaningful work in a globally recognized brand.
Profile overview:
Mastercard is seeking a motivated and analytical professional to join its Global Statistics and Quarterly Mastercard Reporting team as an Analyst, Analytics & Metrics-1.
This position plays an important role in supporting the collection, validation, analysis, and reporting of operational performance metrics across the organization.
The selected candidate will work with large volumes of business and operational data to ensure accurate reporting and maintain high standards of data quality.
The role offers exposure to performance measurement, operational analytics, reporting processes, customer support, process improvement initiatives, and business performance tracking.
Individuals joining this team will participate in quarterly reporting cycles that help business leaders understand organizational performance and make informed strategic decisions.
The position requires collaboration with internal stakeholders, finance teams, customers, operational groups, and reporting specialists.
Candidates will support various reporting activities while ensuring that information is collected accurately and delivered within established timelines.
The role also involves investigating data anomalies, identifying trends, validating information received from customers, and ensuring reporting integrity.
Successful candidates will develop expertise in operational metrics, reporting frameworks, analytical techniques, and customer performance evaluation.
This opportunity is suitable for candidates who enjoy working with numbers, analyzing business information, solving problems, and communicating insights to stakeholders.
The position offers hands on exposure to analytics driven decision making and operational reporting within a leading global financial technology company.
Employees in this role will contribute to ongoing efforts aimed at improving reporting processes, increasing efficiency, enhancing data quality, and supporting business objectives.
The role combines analytical thinking, communication skills, customer interaction, process management, and operational excellence.
Candidates who enjoy structured problem solving and working in fast paced environments will find significant learning opportunities within this position.
The role serves as an excellent entry point for professionals interested in analytics, operations, business intelligence, reporting, finance support, and performance management functions.
Key responsibilities:
Operational data collection and validation
Assist in gathering operational and performance related information from various business sources.
Review submitted data for completeness, consistency, and accuracy.
Validate information using established quality control procedures.
Ensure reporting deadlines are met without compromising accuracy.
Support periodic reporting activities that require detailed verification of business information.
Participate in quarterly reporting cycles and related operational activities.
Maintain high standards of data integrity across all assigned tasks.
Escalate discrepancies and anomalies when necessary for further review.
Reporting and analytics
Support the preparation and delivery of operational reports for internal stakeholders.
Analyze business metrics and performance indicators to identify patterns and trends.
Assist in producing insights that support management discussions and business reviews.
Prepare analytical summaries that communicate important findings effectively.
Generate reports that help stakeholders understand operational performance.
Contribute to reporting processes that support strategic business decisions.
Develop a strong understanding of operational metrics and reporting methodologies.
Customer data analysis
Examine customer submitted information to ensure accuracy and completeness.
Perform analytical reviews to identify inconsistencies or unusual trends.
Support activities aimed at preventing revenue leakage through data validation.
Investigate exceptions and resolve reporting discrepancies.
Work with customers and stakeholders to clarify reporting requirements.
Ensure accurate interpretation of operational metrics and reporting standards.
Stakeholder communication
Communicate effectively with internal teams and external customers.
Respond to inquiries related to reporting processes and operational metrics.
Provide updates regarding reporting status and issue resolution.
Support customer interactions through professional and timely communication.
Maintain clear records of communications and issue tracking activities.
Assist stakeholders in understanding reporting requirements and expectations.
Process improvement initiatives
Participate in projects focused on improving reporting systems and operational workflows.
Identify opportunities to enhance efficiency and reporting quality.
Support testing activities related to system upgrades and enhancements.
Contribute ideas that improve operational effectiveness.
Assist in documenting process improvements and implementation activities.
Help maintain consistent reporting standards across various processes.
Documentation and controls
Create accurate documentation related to reporting activities.
Maintain records within internal tracking systems.
Ensure procedural controls are followed consistently.
Support compliance with reporting standards and organizational policies.
Contribute to audit readiness through proper documentation practices.
Maintain transparency and accountability in reporting activities.
Business support activities
Assist finance and operational teams with reporting related requests.
Support quarterly business updates and performance reviews.
Contribute analytical insights during management discussions.
Help prepare information required for business presentations and reviews.
Collaborate with cross functional teams to address operational challenges.
Participate in initiatives supporting organizational goals and business growth.
Qualifications:
Bachelor's degree in Business, Analytics, Finance, Economics, Statistics, Mathematics, Engineering, Commerce, Management, Computer Science, or a related discipline is preferred.
Strong analytical thinking abilities with an interest in working with business data.
Ability to interpret information and draw meaningful conclusions from data.
Good understanding of reporting concepts and business performance measurement.
Strong verbal and written communication skills.
Ability to interact professionally with internal and external stakeholders.
Excellent organizational and time management capabilities.
Ability to manage multiple priorities simultaneously.
Strong attention to detail and commitment to accuracy.
Problem solving mindset with a willingness to investigate issues thoroughly.
Ability to learn new systems, tools, and processes quickly.
Proficiency in Microsoft Excel and other Microsoft Office applications.
Familiarity with data analysis techniques and reporting methodologies.
Understanding of operational processes and performance metrics is beneficial.
Exposure to financial planning and analysis concepts can be advantageous.
Knowledge of process improvement methodologies is considered beneficial.
Awareness of quality management practices and operational controls is valuable.
Ability to work independently while collaborating effectively with teams.
Customer service orientation and stakeholder management skills.
Commitment to maintaining confidentiality and handling information responsibly.
Willingness to work within structured reporting timelines and deadlines.
Strong professional ethics and accountability.
Ability to adapt to changing priorities and business requirements.
Interest in analytics, business intelligence, operations, and reporting functions.
Positive attitude toward learning and professional growth.
Skills required:
Data Analysis
Business Analytics
Reporting and Metrics
Microsoft Excel
Microsoft Word
Microsoft Outlook
Communication Skills
Stakeholder Management
Customer Support
Process Improvement
Problem Solving
Critical Thinking
Data Validation
Documentation Management
Operational Reporting
Business Research
Performance Analysis
Quality Control
Time Management
Organizational Skills
Additional info:
The position is part of Mastercard's Global Statistics and Quarterly Mastercard Reporting function.
Employees will gain exposure to large scale operational reporting processes used across a global organization.
The role offers opportunities to work with business leaders, finance teams, operational groups, and customer stakeholders.
Candidates will contribute to maintaining high standards of data accuracy and reporting quality.
The position provides practical experience in analytics, reporting operations, and performance measurement.
Exposure to process improvement initiatives will help employees develop operational excellence skills.
Team members will participate in projects involving system enhancements and reporting optimization.
The role supports learning in areas such as business intelligence, operational analytics, and performance management.
Employees are expected to uphold Mastercard's information security policies and practices.
Maintaining confidentiality, integrity, and security of organizational information is a key responsibility.
Team members must promptly report any suspected security incidents or policy violations.
Completion of mandatory security and compliance training programs is required.
Mastercard expects all applicants and employees to demonstrate integrity, honesty, and professionalism throughout hiring and employment processes.
The company promotes a culture of accountability, collaboration, continuous improvement, and customer focus.
This position provides strong career development opportunities for candidates interested in analytics, business operations, finance support, reporting, and strategic performance management.
Please click here to apply.
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