Position:
• Data Analyst Apprentice
Company:
• HSBC
Location:
• Mumbai, Maharashtra, India
Job Type:
• Full Time
Job Mode:
• Onsite
Job Requisition ID:
• 34892
Years of Experience:
• 0 to 3 Years
• Freshers Eligible
• Final Year Students Eligible
Company Description
About HSBC
• HSBC is one of the world's largest banking and financial services organizations, serving millions of customers across multiple countries and territories.
• The organization has built a strong reputation for providing banking, wealth management, commercial banking, and financial solutions to individuals, businesses, institutions, and governments around the globe.
• With a history spanning more than a century, HSBC has established a significant international presence and continues to play a major role in connecting customers to opportunities across different markets.
• The company focuses on innovation, customer centricity, operational excellence, and sustainable growth. Through its global network, HSBC helps customers manage finances, grow businesses, and achieve long term financial goals.
• HSBC encourages a workplace culture built on collaboration, inclusion, diversity, and continuous learning. Employees are provided with opportunities to enhance their skills, work on impactful projects, and contribute to meaningful business outcomes.
• The bank invests heavily in technology, analytics, digital transformation, and data driven decision making. This enables teams across the organization to generate actionable insights that improve customer experiences and support strategic objectives.
• Employees joining HSBC gain exposure to a multinational environment where they can learn from experienced professionals, participate in challenging assignments, and build rewarding careers.
• HSBC continues to create opportunities for students, graduates, and early career professionals through structured development programs, apprenticeships, and entry level roles that support future career growth.
Profile Overview
About the Role
• HSBC is seeking enthusiastic and motivated individuals for the position of Data Analyst Apprentice within its Branch and Retail Banking division.
• This opportunity is designed for students, recent graduates, and early career professionals who want to build practical experience in data analytics, business intelligence, campaign measurement, and customer engagement analysis.
• The role focuses on supporting marketing and customer related initiatives through data driven decision making. Successful candidates will work with business stakeholders to understand campaign objectives and evaluate the effectiveness of customer engagement programs.
• The selected candidate will participate in collecting, preparing, analyzing, and interpreting data obtained from various internal and external business systems.
• A major part of the role involves transforming raw information into meaningful reports, dashboards, and business recommendations that support organizational goals.
• Candidates will have the opportunity to work with modern analytics platforms and reporting tools while developing practical knowledge of customer analytics and performance measurement.
• The role provides exposure to cross functional collaboration with marketing teams, product teams, business managers, and analytics professionals.
• Individuals who are curious, analytical, detail oriented, and eager to learn new technologies will find this position particularly rewarding.
• Through structured learning and real business exposure, candidates can strengthen their analytical capabilities and gain valuable experience within a globally recognized financial institution.
Key Responsibilities
Campaign Analytics Support
• Assist in the planning, monitoring, and evaluation of marketing and customer engagement campaigns.
• Analyze campaign performance metrics and identify factors contributing to campaign success or underperformance.
• Monitor customer response trends and engagement patterns.
• Evaluate campaign outcomes against predefined objectives and key performance indicators.
• Support teams in measuring return on campaign investments and customer acquisition effectiveness.
• Contribute to campaign optimization initiatives using analytical findings.
Data Collection and Preparation
• Gather information from multiple business systems and data repositories.
• Extract relevant data from CRM platforms, customer databases, digital channels, and internal reporting systems.
• Organize datasets for analysis and reporting purposes.
• Verify data quality and consistency before conducting analytical activities.
• Identify missing information, anomalies, and data integrity issues.
• Support the preparation of clean datasets for business analysis and performance evaluation.
Reporting and Dashboard Development
• Create recurring reports to support business decision making.
• Build dashboards that provide visibility into campaign performance and customer engagement metrics.
• Track key indicators and business outcomes through structured reporting frameworks.
• Present data in formats that are easy to understand for different stakeholder groups.
• Assist in maintaining reporting accuracy and dashboard functionality.
• Support ongoing improvements to reporting processes and visualization standards.
Business Insights Generation
• Analyze customer and campaign data to identify meaningful patterns and trends.
• Translate analytical findings into actionable business recommendations.
• Identify opportunities for improving customer engagement and campaign effectiveness.
• Support business leaders with data backed insights that enhance strategic decisions.
• Highlight operational efficiencies and potential growth opportunities through analytical evaluation.
• Assist teams in understanding performance drivers and customer behavior.
Stakeholder Collaboration
• Work closely with marketing professionals, product teams, and business stakeholders.
• Understand business requirements and translate them into analytical solutions.
• Participate in discussions regarding campaign objectives and measurement strategies.
• Communicate findings clearly to both technical and non technical audiences.
• Contribute to collaborative problem solving and decision making processes.
• Support business initiatives through analytical expertise and data driven recommendations.
Learning and Development
• Continuously expand knowledge of analytics methodologies and reporting practices.
• Explore emerging trends in business intelligence and data analytics.
• Learn new technologies, tools, and techniques relevant to the role.
• Participate actively in training programs and development initiatives.
• Demonstrate adaptability when working with new systems and business challenges.
• Apply newly acquired skills to improve work quality and efficiency.
Documentation and Knowledge Management
• Maintain detailed records of analytical activities and methodologies.
• Document assumptions, processes, calculations, and findings.
• Ensure transparency and repeatability of analytical work.
• Contribute to knowledge sharing across teams.
• Support the creation of process documentation and best practice guidelines.
• Maintain organized records of reports, dashboards, and analytical outputs.
Qualifications
Educational Requirements
• Bachelor's degree in Mathematics, Statistics, Computer Science, Engineering, Economics, Business Analytics, Data Science, or a related discipline.
• Master's degree candidates are also encouraged to apply.
• Final year students awaiting completion of their academic programs may be considered.
• Fresh graduates from reputed educational institutions are welcome to apply.
Technical Knowledge
• Understanding of fundamental data analysis concepts.
• Familiarity with data visualization and reporting techniques.
• Exposure to spreadsheet tools and analytical software.
• Basic knowledge of SQL and database concepts.
• Understanding of Python programming for analytics is advantageous.
• Exposure to Power BI, Looker, BigQuery, or similar platforms is beneficial.
• Awareness of business intelligence principles and reporting frameworks.
Analytical Capabilities
• Strong numerical and quantitative reasoning skills.
• Ability to interpret datasets and identify meaningful trends.
• Problem solving mindset with attention to detail.
• Capacity to work with structured and unstructured information.
• Ability to derive conclusions and recommendations from analytical findings.
• Interest in using data to support business decision making.
Communication Skills
• Strong verbal communication abilities.
• Effective written communication skills.
• Ability to present insights clearly and confidently.
• Capability to explain technical concepts in simple business language.
• Comfortable collaborating with diverse teams and stakeholders.
Personal Attributes
• High level of curiosity and willingness to learn.
• Growth oriented mindset with openness to feedback.
• Strong sense of accountability and ownership.
• Adaptability in dynamic business environments.
• Positive attitude and collaborative approach.
• Desire to build a long term career in analytics and business intelligence.
Additional Information
Apprenticeship Program Details
• The selected candidate will be engaged under HSBC's apprenticeship program.
• The duration of the apprenticeship will be one year.
• The engagement will be governed under the provisions of the Apprentices Act, 1961 and Apprenticeship Rules, 1992, including amendments applicable from time to time.
• Apprentices will receive practical industry exposure while working on real business assignments.
• Participants will gain valuable experience in analytics, reporting, stakeholder engagement, and business operations.
NATS Registration
• Apprentices will be registered through the National Apprenticeship Training Scheme platform.
• Candidate profiles will be maintained within the NATS ecosystem.
• Apprentices will be able to access and review their profile information through the portal.
• The registration process supports compliance with apprenticeship regulations and government guidelines.
Certification Benefits
• Upon successful completion of the apprenticeship period, candidates may receive a Certificate of Proficiency from the Government of India as applicable under apprenticeship regulations.
• The certification can strengthen professional credentials and enhance future career opportunities.
• Apprentices will gain industry recognized experience that can support career advancement across analytics and business domains.
Career Development Opportunities
• Opportunity to work with a globally recognized banking institution.
• Exposure to enterprise level analytics projects and business challenges.
• Hands on experience with reporting tools, data platforms, and customer analytics.
• Development of communication, analytical, and stakeholder management skills.
• Networking opportunities with experienced professionals and business leaders.
• Strong foundation for future careers in data analytics, business analytics, business intelligence, reporting, customer insights, marketing analytics, and financial services.
Workplace Culture
• HSBC promotes diversity, inclusion, and equal opportunity.
• Employees are encouraged to contribute ideas and participate actively in organizational growth.
• Learning and professional development are strongly supported.
• Flexible and collaborative working practices are encouraged wherever possible.
• The organization values innovation, integrity, teamwork, and customer focus.
• Employees are provided opportunities to build meaningful and successful careers within a supportive environment.
Please click here to apply.

