American Express is hiring for a fresher entry level Business Analyst (Data Analytics) role in India

Position:

• Business Analyst – Data Analytics

• Entry-level to early-career professional role

• Focus on data analytics, reporting, and business insights

• Plays a key part in supporting business development, product management, and leadership decisions

Company:

• American Express

• A global financial services corporation with a 175-year history

• Known for its customer-first approach and strong emphasis on values and leadership behaviors

• Operates worldwide with millions of cardholders and partners

Location:

• Gurugram, Haryana, India

• Strategic location with access to business hubs, clients, and partners

• Offers modern office infrastructure, flexible work environment, and collaboration with cross-functional teams

Job type:

• Full-time position

• Structured as a permanent employment opportunity

• Includes long-term career development prospects within the company

Job mode:

• Hybrid model

• Combination of in-office collaboration and remote working flexibility

• Designed to ensure balance between teamwork and individual productivity

Job requisition id:

• 25018608

Years of experience:

• Open to 0–3 years of experience

• Suitable for fresh graduates or early professionals in analytics or related domains

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Company Description

• American Express, often recognized as “Amex,” is a multinational corporation that provides credit cards, financial products, and travel-related services.

• The company has maintained a strong reputation for innovation, leadership, and customer commitment for more than 175 years.

• It fosters a workplace culture that prioritizes the well-being of employees, offering physical, financial, and emotional support programs.

• Employees at American Express are provided with continuous learning opportunities, career progression pathways, and exposure to cutting-edge technologies in finance and data.

• The organization values inclusivity, diversity, and equal opportunity, ensuring fair treatment regardless of background, gender, identity, or abilities.

• American Express operates with a vision of delivering unmatched value to customers and communities while maintaining sustainable growth.

• The company emphasizes teamwork and collaboration across global teams, enabling employees to work on high-impact projects that influence business outcomes and customer experiences.

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Profile Overview

• The Business Analyst – Data Analytics role revolves around leveraging data-driven approaches to strengthen business strategies.

• The role demands a combination of technical expertise, statistical understanding, and business acumen to solve practical problems.

• Analysts in this position will study customer behaviors, industry trends, and competitive environments to generate actionable insights.

• The role is closely tied to partner negotiations, product enhancements, and loyalty program development.

• Responsibilities include identifying opportunities for new partnerships, curating business development pipelines, and providing analytics-based recommendations.

• The position requires strong programming skills and the ability to use tools such as SQL, SAS, and other big data techniques to analyze information.

• Analysts will present findings to leadership teams, cross-functional departments, and business partners, shaping overall product and partner strategies.

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Qualifications

• Bachelor’s degree required, preferably in Statistics, Economics, Mathematics, Engineering, Finance, Computer Science, or other quantitative fields.

• Master’s degree in the same disciplines is desirable but not mandatory.

• Strong analytical and statistical foundation with working knowledge of machine learning, data mining, and research methods.

• Proficiency in programming and data analysis tools such as SAS, SQL, Python, and big data frameworks.

• Ability to extract insights from large datasets, connect them to business goals, and propose solutions.

• Strong written and verbal communication skills to effectively collaborate with product, business development, and leadership teams.

• Innovative thinking, adaptability, and eagerness to work in a fast-paced environment with evolving business needs.

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Additional Info

• Employees benefit from competitive salaries and performance-based bonuses.

• Comprehensive health, dental, vision, and life insurance plans are provided depending on the employee’s location.

• Retirement support and financial wellness programs are offered to secure long-term stability.

• Flexible work arrangements with hybrid options are available.

• Paid parental leave policies and access to on-site wellness centers (in certain locations) support employee well-being.

• Programs like “Healthy Minds” offer confidential counseling services to employees and their families.

• Career development opportunities include training modules, mentorship, and leadership development programs.

• American Express ensures an inclusive environment and complies with all equal opportunity employment regulations.

• Employment is subject to successful completion of background verification checks.

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Expanded Detailed Responsibilities and Insights

Core Responsibilities

• Building opportunity landscape:

  • Identify new benefit partnerships that align with customer needs and company objectives.

  • Analyze industries and merchant segments to assess potential value creation.

  • Develop structured reports highlighting emerging opportunities for negotiation.

  • Partner with internal teams to prioritize high-value collaborations.

• Supporting negotiations:

  • Provide data-backed insights to strengthen negotiation arguments.

  • Create customized presentations showing the financial and strategic value of proposed partnerships.

  • Use historical data and customer analytics to showcase predicted benefits.

  • Collaborate with business development executives during high-stakes discussions.

• Partner strategy and value creation:

  • Study existing partner performance to refine strategies.

  • Use customer segmentation and behavior analysis to demonstrate ROI for partners.

  • Design models to predict customer engagement with new offers.

  • Suggest innovative approaches for securing higher partner-sourced value.

• Advanced analytics for customer behavior:

  • Leverage big data techniques to examine patterns in customer spending.

  • Apply machine learning algorithms to forecast usage trends.

  • Compare competitor offerings and assess how Amex can stay differentiated.

  • Present insights through dashboards and reports tailored to leadership needs.

• MIS and performance tracking:

  • Establish monitoring systems for partner benefit programs.

  • Track KPIs across both Amex’s and partners’ perspectives.

  • Highlight deviations in expected outcomes and suggest corrective measures.

  • Build automated dashboards for real-time performance tracking.

• Proactive industry scanning:

  • Regularly analyze market shifts and consumer behavior in emerging industries.

  • Identify potential merchants for collaboration based on loyalty program alignment.

  • Assess feasibility and fit of new business opportunities.

  • Support long-term pipeline planning through structured opportunity mapping.

• Communication of insights:

  • Share analytics-driven recommendations with Product Management teams.

  • Collaborate with Lending leadership to influence product strategies.

  • Align insights with broader corporate goals and customer value propositions.

  • Ensure all data presentations are clear, actionable, and business-relevant.

Skills & Competencies for Success

• Ability to merge technical analytics with business insights.

• Comfort with large datasets and structured problem-solving.

• Strong interpersonal communication for cross-team collaboration.

• Confidence in presenting findings to senior leadership.

• Innovative mindset to propose solutions beyond traditional analytics.

Employee Value Proposition

• Opportunity to grow within a global financial leader.

• Exposure to high-impact projects influencing customer loyalty and partnerships.

• Access to cutting-edge analytics tools and learning resources.

• Balanced work model enabling flexibility and collaboration.

• Comprehensive employee benefits covering financial, health, and personal well-being.

• Inclusion in a global community with strong ethical and professional standards.

Please click here to apply.