American Express is hiring for a fresher entry level Business Analyst - Data Analytics role in India

Position:

• Business Analyst - Data Analytics

• Focus on advanced analytics, data-driven decision-making, and supporting benefit partnerships.

• Entry-level to early-career role, offering scope for professional growth.

• Critical in supporting both product and partner strategies through deep analytical insights.

Company:

• American Express

• A global leader in financial services and payment solutions.

• Renowned for innovation, long-standing values, and customer-first approach.

• Offers a workplace culture where employees are empowered, supported, and inspired to create lasting impact.

Location:

• Gurugram, Haryana, India

• Strategic hub for American Express’s global operations.

• Provides a dynamic environment with access to top financial and data professionals.

Job type:

• Full-time employment

• Permanent position with opportunities to advance internally.

• Structured yet flexible working model.

Job mode:

• Hybrid

• Balances in-office collaboration with remote flexibility.

• Designed to encourage productivity while accommodating employee well-being.

Job requisition id:

• 25016657

Years of experience:

• 0–3 years of professional experience

• Open to fresh graduates or early professionals in analytics and data fields.

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Company Description

• American Express has been at the forefront of financial innovation for over 175 years. Its operations extend across payment services, credit cards, travel-related products, and customer engagement platforms.

• The company emphasizes customer-centric solutions, offering products that merge technology with financial expertise. This approach has positioned American Express as a trusted brand worldwide.

• Beyond business, American Express is equally committed to employees. The firm believes in a culture where contributions are valued, ideas are welcomed, and collaboration drives results. Every employee experiences support in the form of health benefits, financial security measures, and avenues for professional growth.

• The emphasis is not just on work but also on holistic well-being. Employees benefit from mental health programs, flexible work arrangements, and continuous training opportunities. This environment enables individuals to deliver their best while balancing personal aspirations.

• The organization is recognized globally for its diversity, equity, and inclusion practices. It recruits and nurtures talent without discrimination, ensuring equal opportunity and fair career advancement for all.

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Profile Overview

• The Business Analyst - Data Analytics role focuses on bridging the gap between business development and data-driven strategy. The analyst will use data insights to refine partnerships, enhance product value, and drive competitive advantage.

• The individual will be responsible for generating analytics that influence negotiations, strengthen partner relations, and uncover opportunities in emerging markets.

• The position requires a mix of technical data handling, strategic thinking, and communication abilities. Analysts will translate complex data patterns into clear insights that shape decision-making for senior leaders.

• The role goes beyond just analyzing existing data. It involves setting up monitoring systems, identifying trends, and curating future pipelines in industries aligned with American Express’s loyalty and benefits strategy.

• With direct exposure to cross-functional teams such as product management, lending, and business development, the role ensures a collaborative working environment. This setup allows early-career professionals to gain a holistic understanding of corporate strategy, analytics, and market positioning.

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Responsibilities (Expanded)

• Develop detailed opportunity landscapes to guide benefit negotiations, providing stakeholders with data-backed perspectives that improve terms with partners.

• Apply advanced statistical and machine learning techniques to understand customer behavior, market shifts, and competitor strategies.

• Create and refine robust value propositions for partners using customized analytics, ensuring stronger negotiation leverage.

• Establish structured management information systems (MIS) to track the performance of benefits from both internal and partner viewpoints.

• Continuously monitor and identify emerging merchants and sectors that align with American Express’s loyalty programs and future growth objectives.

• Provide actionable insights to senior leaders in Product Management and Lending, enabling them to make informed, strategic decisions.

• Collaborate closely with cross-functional groups including product, business development, and partner teams to shape overall product direction.

• Present findings in clear, concise formats that translate complex data into compelling business stories.

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Critical Factors to Success

• Strong analytical mindset with the ability to solve real-world business challenges through data.

• Creativity in developing innovative solutions, not just repeating traditional methods.

• Proficiency in machine learning, statistical modeling, and data mining, coupled with applied research experience.

• Excellent communication skills, ensuring insights are delivered clearly to technical and non-technical stakeholders alike.

• Strong interpersonal skills that foster collaboration across different teams.

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Qualifications

• Bachelor’s degree required, with preference for a Master’s degree in areas such as Statistics, Economics, Mathematics, Finance, Computer Science, or Engineering.

• Solid programming knowledge and hands-on experience with statistical tools and software. Proficiency in SQL, SAS, and big data analytics is essential.

• Capability to synthesize raw data into actionable insights that solve business challenges.

• Familiarity with building experiments, testing hypotheses, and validating models for real-world use cases.

• Ability to adapt quickly to new technologies, evolving datasets, and dynamic business contexts.

• A balance of quantitative expertise and business acumen, ensuring technical solutions align with strategic objectives.

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Additional Info

• Competitive compensation, including base salary and bonus incentives.

• Benefits designed to support employee well-being, covering physical health, financial security, and mental resilience.

• Comprehensive insurance coverage, including medical, dental, vision, and disability benefits (based on location).

• Retirement planning and financial advisory resources to ensure long-term stability.

• Flexible working models, allowing hybrid, onsite, or virtual arrangements depending on role and business requirements.

• Paid parental leave and family-support programs.

• Access to wellness centers in certain locations, with medical professionals available for immediate support.

• Counseling services available under the Healthy Minds initiative for confidential mental health support.

• Continuous professional development opportunities, including leadership training and skill-based certifications.

• A transparent and inclusive workplace where employment decisions are free from bias related to race, gender, religion, or any other protected status.

• Employment offers subject to background verification checks in line with legal and regulatory frameworks.

Please click here to apply.