Position:
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Analyst - Data Science
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Entry-level role focused on analytics, marketing performance measurement, and data-driven insights
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Part of the Global Commercial Services (GCS) Marketing team
Company:
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American Express
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A global financial services leader with 175 years of history
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Recognized for its customer focus, employee support, and innovative business practices
Location:
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Gurugram, Haryana, India
Job type:
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Full-time position
Job mode:
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Hybrid (mix of onsite and remote work as per business requirements)
Job requisition id:
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25016137
Years of experience:
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0 to 3 years of professional experience in analytics, data science, or related fields
Company Description
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American Express has been a household name in financial services for more than a century and a half, with roots that go back to 1850.
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The company has consistently evolved to remain relevant in changing markets, pioneering innovation in payment solutions, customer engagement, and technology-driven products.
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Known globally for its credit cards, charge cards, and banking solutions, American Express also leads in commercial services, loyalty programs, and digital transformation.
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The organizational culture emphasizes teamwork, inclusion, leadership behaviors, and continuous innovation. Every colleague is encouraged to bring ideas forward, challenge conventions, and drive meaningful change.
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The company prioritizes employee well-being with holistic programs covering physical, mental, and financial wellness.
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As a global employer, American Express maintains a strong focus on equal opportunity, respect, and diversity, making it an attractive place to start and grow a career.
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Joining American Express means becoming part of a purpose-driven organization where employees are empowered to back customers, colleagues, and communities with trust and integrity.
Profile Overview
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The Analyst - Data Science role sits within the Analytics, Investment Optimization and Marketing Enablement (AIM) team, which operates under the Global Commercial Services (GCS) Marketing group.
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The AIM team functions as the analytical engine powering decision-making for the global Commercial Card and Non-Card businesses.
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In this position, you will work on critical analytics initiatives, including campaign measurement, marketing performance, ROI analysis, customer behavior studies, and portfolio analytics.
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The role requires close partnership with GCS Marketing stakeholders to evaluate marketing campaigns, assess customer responses, and deliver actionable recommendations for business growth.
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Responsibilities extend to creating dashboards, generating regular performance reports, and developing frameworks for tracking marketing initiatives.
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You will collaborate with global teams, bringing in insights that influence strategy and execution across multiple geographies.
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The role demands not only technical proficiency in SQL, Python, and data visualization tools but also strong communication and problem-solving skills.
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It is well-suited for candidates who want to apply their analytical knowledge in a business-oriented environment, balancing data science techniques with commercial impact.
Key Responsibilities
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Conduct portfolio analytics to uncover trends, customer segments, and growth opportunities.
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Support marketing partners by measuring campaign effectiveness, calculating ROI, and delivering insights that directly inform strategy.
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Partner with GCS Marketing to build and implement analytical solutions that guide leadership decisions.
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Prepare and deliver timely reports, including monthly summaries, highlighting marketing performance outcomes for senior leaders.
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Create dashboards and frameworks that provide visibility into campaign and portfolio activities, enabling leaders to make informed decisions.
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Identify process improvements and drive automation in analytical reporting and measurement systems.
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Work cross-functionally with technology, product, and marketing teams to align goals and deliver holistic insights.
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Demonstrate strong problem-solving skills, proactively identifying challenges and proposing innovative solutions.
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Apply statistical techniques and machine learning where relevant to enhance analysis and predictions.
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Engage with stakeholders effectively, ensuring alignment of priorities and clarity of insights provided.
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Develop success metrics to evaluate initiatives and ensure transparency in outcomes.
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Display adaptability by balancing multiple projects and delivering quality results within deadlines.
Qualifications
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A degree in a quantitative discipline such as Mathematics, Statistics, Finance, Economics, Engineering, or Computer Science.
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Strong technical foundation with proficiency in SQL and Python. These skills are essential for data extraction, cleaning, and analysis.
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Familiarity with big data programming environments, distributed computing frameworks, or cloud-based platforms is an advantage.
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Experience or exposure to data visualization tools like Tableau or Power BI to communicate insights effectively.
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Ability to connect business questions with analytical approaches, balancing statistical rigor with practical outcomes.
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Strong interpersonal skills to collaborate across departments, geographies, and organizational layers.
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Ability to prioritize tasks and handle multiple projects in parallel.
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An independent worker who can also thrive in collaborative team environments.
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Critical thinking and curiosity, with a mindset to challenge conventional methods and propose new approaches.
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Comfort working in a matrix structure with multiple stakeholders and parallel business objectives.
Additional Info
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Compensation and Benefits: Competitive salary packages, performance-based bonuses, and retirement plans.
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Health & Well-being: Comprehensive medical, dental, vision, and life insurance. Access to wellness programs and counseling support.
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Flexibility: Hybrid working model with flexibility for onsite and remote arrangements. Policies tailored to role and location.
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Parental Support: Paid parental leave policies supporting employees during important life stages.
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Professional Development: Structured training programs, leadership development opportunities, and exposure to global projects.
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Culture: A diverse and inclusive environment where colleagues are encouraged to share ideas, challenge assumptions, and contribute to meaningful projects.
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Work Environment: Highly collaborative, innovative, and fast-paced, with emphasis on continuous improvement and personal growth.
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Compliance: Employment is contingent upon successful completion of background checks, adhering to legal and regulatory frameworks.
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Equal Opportunity: Employment decisions are free from bias related to gender, race, religion, sexual orientation, or any other protected status.
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Long-term Career Path: Opportunities to transition into senior roles such as Senior Analyst, Manager, or Director within the analytics and data science functions.
Please click here to apply.

