Short Description:
The Business Research Analyst at Amazon.com plays a pivotal role in driving continuous improvement projects across various teams within the company. Their primary objective is to eliminate defects, automate tasks, and enhance the overall customer experience while optimizing operational efficiency. This involves collaborating with local and global teams, conducting big data analysis to identify patterns and gaps, and implementing long-term solutions. The analyst also manages complex projects, performs root cause analysis, and leverages data analytics and machine learning techniques to solve large-scale business problems. Candidates for this role should possess at least one year of experience in data analysis, proficiency in SQL and scripting languages like Python, and preferably a master's or advanced technical degree.
Position: Business Research Analyst
Company: Amazon
Location: India
Job type: Full time
Job mode: Hybrid
Job ID: 2500008 | ADCI - BLR 14 SEZ
About Amazon.com
Amazon.com aims to be the most customer-centric company globally, offering a vast selection of products and services at competitive prices. Through innovation and technological advancement, Amazon continues to enhance the online shopping experience for both customers and sellers worldwide.
Overview of the Role
The role of the Business Research Analyst entails spearheading continuous improvement initiatives within the RBS teams, focusing on enhancing delivery performance. The primary objective is to streamline processes, eliminate defects, and automate tasks to enhance customer and vendor experiences while optimizing GMS/FCF. Collaboration with both local and global teams is essential, leveraging their process and technical expertise. The ideal candidate is a self-motivated problem solver with a passion for deciphering complex issues, analyzing data, and effectively communicating insights. This role involves working across various teams and operational levels to drive enhancements and implement solutions, leveraging big data analysis to identify patterns and gaps for long-term defect elimination strategies.
Key Job Responsibilities
Scoping and Project Management
- Lead complex projects spanning multiple teams.
- Conduct root cause analysis through data-driven hypothesis formation and validation.
Solution Development
- Develop scalable solutions through pilot execution and ML model building.
- Manage meetings and discussions regarding project aspects.
Decision Making and Leadership
- Make recommendations impacting development schedules and project success.
- Drive teams/partners towards program and product goals.
Collaboration and Coordination
- Coordinate design efforts between internal and external teams.
- Identify and escalate downstream problems to prevent project disruptions.
Research and Analysis
- Perform comprehensive research and analysis to identify opportunities and optimize processes.
- Interpret reports effectively to drive changes within projects.
Stakeholder Interaction
- Engage stakeholders at all levels to gather data and execute plans.
Adaptability and Communication
- Thrive in ambiguous situations and demonstrate problem-solving skills.
- Communicate ideas effectively both verbally and in writing, internally and externally.
Key Performance Areas
Problem Solving and Team Alignment
- Resolve complex business problems by aligning multiple teams.
Data Analytics and Machine Learning
- Utilize data analytics and machine learning techniques to drive insights and solutions.
Project and Program Management
- Lead project management efforts to ensure successful outcomes.
Automation and Big Data
- Conceptualize and implement automation initiatives leveraging big data analytics.
Product Development and Defect Elimination
- Contribute to product scoping, testing, and defect elimination strategies.
Agile Continuous Improvement
- Drive continuous improvement initiatives in an agile environment.
Location Options
Candidates may work out of one of the following locations:
- Bangalore, KA, IND
Basic Qualifications
- 1+ years of experience analyzing and interpreting data using tools like Redshift, Oracle, or NoSQL.
- Proficiency in SQL and scripting languages such as Python, Java, or R.
- Experience in building and maintaining basic data artifacts.
Preferred Qualifications
- Master's degree or advanced technical degree.
- Knowledge of data modeling and pipeline design.
- Experience in statistical and correlation analysis.
Job Details
- Location: Bangalore, KA, IND
- Business Intelligence
Please click here to apply.
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