Ultimut is hiring for an FRESHER entry level Data Analyst role in India

Position: Data Analyst

Company: Ultimut

Location: Gurgaon, Haryana, India

Job type: Full-time

Job mode: On-site

Job requisition id: Not provided in the original JD

Years of experience: 0 - 3 years

Company description

• Ultimutt stands as a fast-growing tech-enabled consumer startup operating within the rapidly expanding urban pet services ecosystem in India.

• Headquartered in Gurgaon, Haryana, the venture delivers high-quality, salon-grade, at-home dog grooming services directly to pet owners' doorsteps.

• The company's business model is engineered to remove the inherent friction, travel stress, vehicle mess, and environmental anxieties pets typically experience during traditional salon visits.

• Backed by prominent venture capital investors, including Prime Venture Partners and Sparrow Capital, Ultimutt possesses substantial financial backing, strategic advisory support, and ambitious scaling goals.

• The enterprise operates an on-demand grooming model where trained, background-checked professional groomers are dispatched to client residences within minutes of booking.

• Ultimutt places top-tier priority on pet welfare, ensuring every grooming protocol emphasizes physical safety, emotional comfort, and physiological hygiene.

• Product selection at Ultimutt exclusively incorporates imported, premium, professional-grade grooming formulas, including leading international brands such as Bio-Groom and Hydra shampoos.

• The corporate operational philosophy centers on elevating service standards across the historically fragmented pet care sector through rigorous training, standardized checklists, and automated dispatch routing.

• Through continuous technology integration and real-time operational optimization, the platform maintains rapid response times while preserving safety standards for both staff and pets.

• The venture's broader mission extends beyond basic grooming, striving to enhance the human-animal bond by making professional pet care seamless, accessible, transparent, and dependable.

• Demonstrating extraordinary growth, Ultimutt has achieved an employee growth rate exceeding 240%, reflecting rapid business expansion and active team scaling.

• The organizational culture merges consumer-first operational urgency with analytical rigor, leveraging empirical data to refine every customer and groomer touchpoint.

• Leadership at Ultimutt prioritizes data-driven decision-making across all operational strata, treating analytics as the core driver for route optimization, product iteration, and resource allocation.

• The company maintains an inclusive, pet-friendly, highly collaborative workplace environment designed to attract top analytical, technical, operational, and marketing talent.

• As pet ownership rates rise rapidly across urban Indian households, Ultimutt is strategically positioned to capture market share across tier-1 metropolitan hubs, starting with Gurgaon.

• Service workflows are continuously audited to ensure strict compliance with hygiene standards, worker safety measures, customer data privacy, and ethical handling.

• The company maintains a strong commitment to generating long-term value for investors, field staff, administrative teams, and pet parents alike.

• By combining real-time mobile logistics with specialized pet care expertise, Ultimutt is setting a new benchmark for doorstep consumer services across India.

• The work environment offers early-stage agility, high autonomy, direct ownership of business metrics, and constant exposure to executive decision-making processes.

• Ultimutt continues to innovate on service offerings by gathering continuous feedback from pet parents and evaluating on-ground operational data points daily.

Profile overview

• The Data Analyst will occupy a critical centralized role within the Gurgaon office, driving empirical decision-making across all operational and strategic facets of the business.

• Operating on-site full-time, the successful candidate will work closely with database infrastructure, field operations, product engineering, and executive leadership.

• Daily responsibilities involve aggregating, cleaning, validating, and normalizing complex datasets from internal operational systems, mobile app logs, and external sources.

• The analyst will design, deploy, and maintain dynamic business intelligence dashboards and operational tracking tools tailored for cross-functional stakeholders.

• A primary analytical focus involves identifying and forecasting grooming demand patterns across various geographic micro-markets, neighborhoods, and time slots in Gurgaon.

• The role requires deep exploration of customer behavior, including repeat booking frequency, churn probability, customer acquisition costs, lifetime value, and average spend per order.

• The position mandates tracking key service quality metrics, such as groomer arrival accuracy, service completion times, net promoter scores (NPS), and client feedback trends.

• The Data Analyst will convert quantitative findings into actionable operational strategies aimed at optimizing groomer dispatch algorithms, travel routes, and schedule utilization.

• The candidate will collaborate closely with operational managers to define, standardize, and monitor key performance indicators (KPIs) across all field service personnel.

• Designing, executing, and evaluating controlled operational experiments and A/B tests will form a cornerstone of the analyst's analytical responsibilities.

• The role involves evaluating the performance impact of new service launches, operational feature updates, modified pricing models, and promotional campaigns.

• The analyst must translate complex statistical findings into clear visual presentations, executive summaries, and actionable insights for non-technical team members.

• The position requires rigorous verification of data pipelines to maintain absolute data integrity, reporting accuracy, and consistency across all company reporting channels.

• Core responsibilities include conducting root-cause investigations into operational disruptions, such as groomer delays, cancellation spikes, or supply-demand imbalances.

• The analyst will work alongside product teams to ensure complete tracking event coverage across consumer mobile apps and internal management tools.

• The role entails setting up automated monitoring systems to flag operational anomalies, metric deviations, or service quality drops in real time.

• The candidate will contribute to supply-side analytics by tracking groomer onboarding velocity, incentive program efficacy, performance tiering, and retention trends.

• The position offers an ideal platform to establish analytical governance standards and reporting frameworks within a venture-backed tech startup.

• The analyst will regularly present empirical recommendations directly to company founders and senior leaders to guide growth initiatives and cost-efficiency efforts.

• By clarifying operational complexity through quantitative methods, the candidate will directly impact company performance, operational efficiency, and customer satisfaction outcomes.

• The role demands continuous adaptation to evolving data requirements as the business scales its geographic coverage and service variations.

• The analyst will assist in long-term capacity planning, helping leadership predict field staff requirements based on seasonal demand fluctuations.

• The role combines structured technical analytics with hands-on operational problem-solving in a fast-paced environment.

Qualifications

• Possession of a Bachelor’s degree in a quantitative field such as Mathematics, Statistics, Computer Science, Economics, Engineering, or a related discipline.

• Strong foundation in applied analytical methods and hands-on experience solving real-world business or operational challenges using data.

• Solid understanding of core statistical concepts, hypothesis testing methodologies, forecasting techniques, and performance measurement frameworks.

• Demonstrated proficiency in data modeling, including designing structured data schemas, organizing relational tables, and optimizing data for reporting.

• Practical expertise in writing SQL queries to extract, join, aggregate, and analyze complex datasets efficiently.

• Advanced knowledge of Microsoft Excel and Google Sheets, including mastery of complex formulas, pivot tables, data validation, and lookup functions.

• Hands-on experience using modern data visualization and BI tools such as Tableau, Power BI, Looker, Metabase, or equivalent platforms.

• Excellent written and verbal communication skills, with a proven ability to explain technical quantitative insights clearly to diverse business stakeholders.

• Full capability and willingness to work on-site at the corporate office in Gurgaon, collaborating directly with operational and leadership teams.

• Ability to thrive in a fast-paced, high-growth startup environment characterized by rapid iteration and dynamic priorities.

• Background or exposure to consumer services, hyper-local marketplaces, e-commerce, or operations-focused analytics is considered a strong advantage.

• Familiarity with statistical programming languages such as Python or R for data manipulation, script automation, and statistical analysis is preferred.

• A genuine interest in pets, animal care, and the pet services market, fully aligning with Ultimutt's core brand mission.

• Demonstrated capacity to manage analytical projects independently from initial problem definition through data gathering to final presentation.

• Exceptional attention to detail regarding data quality, data validation, edge-case identification, and reporting precision.

• Strong logical reasoning and problem-solving skills, with a structured approach to deconstructing complex business challenges.

• Collaborative mindset with the ability to build strong cross-functional working relationships across operations, product, and management teams.

• Proactive attitude toward identifying operational inefficiencies and proposing data-backed solutions without requiring step-by-step supervision.

• Ability to manage multiple analytical projects simultaneously while adhering to strict operational timelines.

• Eagerness to continuously learn new analytical tools, industry frameworks, and data processing techniques.

Additional info

• The position provides early-career professionals and fresh graduates (0 to 3 years of experience) an accelerated learning path in operational analytics.

• Working at Ultimutt offers direct exposure to the core operational dynamics of a top-tier venture-capital-backed startup environment.

• The company's rapid growth trajectory (over 240% employee growth) creates frequent opportunities for career progression and expanded responsibility.

• The on-site work format in Gurgaon facilitates direct mentorship, rapid feedback loops, and high-bandwidth collaboration with senior leadership.

• Team members gain visibility into executive decision-making and strategic planning processes, building foundational business acumen early in their careers.

• The corporate culture is pet-friendly, offering an engaging workplace atmosphere centered on animal welfare and service innovation.

• The analyst will work with modern data tools and workflows, developing transferable skills in analytics, data visualization, and business intelligence.

• Competitive compensation alignment based on current market benchmarks for entry-level data roles in Indian tech startups.

• Continuous skill development is supported through direct project ownership, cross-departmental exposure, and active leadership coaching.

• Ultimutt enforces equal opportunity employment practices, building a diverse work environment that values fresh analytical perspectives.

• Day-to-day analytical outputs directly shape field service execution, giving team members tangible visibility into the real-world impact of their work.

• Performance-driven evaluation frameworks allow high-performing team members to rapidly assume expanded analytical or managerial scope.

• The organization minimizes administrative bureaucracy, encouraging fast experimentation and quick execution of data-backed ideas.

• The startup environment provides creative freedom to build data models, tracking frameworks, and reporting systems from scratch.

• Joining Ultimutt at this strategic growth phase offers a key opportunity to help shape the company's foundational analytics infrastructure.

• The role provides hands-on exposure to hyper-local supply-demand dynamics, workforce dispatch logistics, and customer lifetime value modeling.

• Team members participate in regular strategic reviews, gaining broad context on how data analytics supports overall company milestones.

• The workplace brings together passionate professionals dedicated to modernizing pet care services through technology and operational excellence.

Please click here to apply.