Position
Data Analyst
Company
Arcadia
Location
Chennai, India
Job Type
Full-time
Job Mode
Hybrid
Job Requisition ID
Not available in the original JD
Years of Experience
0 - 3 years
Company Description
Arcadia stands at the absolute forefront of the global energy intelligence movement, establishing itself as a premier AI-powered enterprise software platform engineered to transform how modern commercial organizations handle utility management.
The organization serves as a central intelligence layer designed to eliminate fragmented legacy software systems, manual offline data collection, and inefficient administrative workflows across multi-facility corporate real estate portfolios.
By consolidating utility payment infrastructure, automated energy procurement workflows, and environmental footprint monitoring, Arcadia empowers corporate enterprises to operate at scale while cutting operational costs and reducing carbon emissions.
Top Fortune 2000 enterprise organizations rely heavily on Arcadia's integrated ecosystem, which uniquely combines centralized enterprise data management, advanced machine learning analytics, and seasoned domain expertise in commercial energy markets.
The organization delivers immense strategic value through three primary software and advisory offerings: Utility Bill Management, Energy Procurement Advisory, and Sustainability Reporting.
The Utility Bill Management product suite automates the end-to-end bill processing lifecycle, executing seamless data capture, automated validation, payment processing, error detection, and financial auditing.
The Energy Procurement Advisory core solution leverages vast market databases, predictive analytics, deep energy expertise, and an extensive network of partner suppliers to make sophisticated energy purchasing strategies accessible and profitable for enterprise clients.
The Sustainability Reporting solution delivers fully verified, audit-grade greenhouse gas emissions datasets that seamlessly integrate with leading global corporate environmental governance and reporting platforms.
Arcadia firmly believes that solving the world's most intricate energy and climate challenges requires diverse perspectives, bringing together professionals from disparate technical, financial, and industrial backgrounds.
The company operates with a unifying mission to make comprehensive energy management simple, highly intelligent, transparent, and a tangible engine for corporate financial value creation.
Through continuous technological innovation and data aggregation, Arcadia empowers modern businesses to transition toward clean energy futures without sacrificing operational reliability or bottom-line financial performance.
The company's scalable technological infrastructure ingests and normalizes massive volumes of unstructured utility records, converting disparate paper bills and digital utility invoices into actionable operational insights.
As global regulations around carbon reporting and corporate sustainability become increasingly stringent, Arcadia provides the essential enterprise data pipeline needed to satisfy rigorous compliance requirements.
The company fosters an inclusive environment where innovative engineering, data science, and operational execution intersect to create long-term positive impact for global energy markets.
Arcadia's platform processes billions of data points across electricity, natural gas, water, and waste utilities, giving enterprise leaders unprecedented visibility into consumption trends and financial liabilities.
By digitizing and validating complex utility bills, Arcadia mitigates costly billing errors, prevents late payment penalties, and streamlines account payable processes for high-volume enterprise operations.
The company's proprietary machine learning algorithms automatically detect anomalies in utility rates and usage, alerting corporate management to potential equipment inefficiencies or billing inaccuracies.
Arcadia's advisory network provides strategic guidance on renewable energy certificates, power purchase agreements, and competitive energy market dynamics to optimize energy purchasing budgets.
The platform's automated emissions calculation engines adhere to international greenhouse gas accounting standards, simplifying corporate Scope 1, Scope 2, and Scope 3 emissions reporting.
Driven by a culture of innovation and environmental stewardship, Arcadia continues to expand its global operational footprint to serve enterprise clients across multiple continents.
Profile Overview
The Data Analyst position within the Utility Data Revenue Operations division at Arcadia represents a core operational role dedicated to managing, validating, and optimizing enterprise energy data delivery channels.
The primary function of the analyst involves acquiring a thorough, nuanced understanding of energy industry domains, utility billing frameworks, and technical pipeline mechanisms that govern data delivery to enterprise clients.
Analysts in this role are directly responsible for ensuring the rapid, accurate, and seamless onboarding of new client accounts into Arcadia's technical ecosystem, setting up initial account configurations and execution protocols.
The position demands active oversight of daily operational workflows, defining precise operational guidelines, establishing data mapping rules, and delegating execution tasks to team members to meet demanding client service level agreements.
Analysts engage in continuous monitoring and rigorous quality assurance across incoming streams of raw utility data, verifying invoice details, financial line items, rate structures, and energy consumption metrics.
The role requires proactive troubleshooting and immediate ownership of complex data escalations, identifying root causes behind missing invoices, unexpected data anomalies, processing failures, or system integration errors.
Analysts act as key operational problem solvers, formulating effective corrective measures, updating pipeline parameters, and liaising with internal software development teams to eliminate systemic technical glitches.
Precision, accuracy, and rigorous double-verification are fundamental requirements of this role, ensuring that all data outputs delivered to client accounts maintain absolute statistical and financial integrity.
The analyst is tasked with designing, maintaining, and presenting regular operational tracking dashboards, monitoring key performance indicators, data processing throughput metrics, and individual execution outputs.
Strong cross-functional collaboration is necessary as analysts work alongside client success managers, energy product specialists, data engineers, and revenue operations leads to optimize global workflow channels.
Direct client communication forms an integral component of the analyst's duties, requiring professional articulation when resolving complex data inquiries, clarifying billing anomalies, and providing regular pipeline status updates.
Operating from the strategic Chennai, India operational hub, the analyst plays a critical role in supporting Arcadia's global revenue operations and maintaining high customer satisfaction metrics across international markets.
The candidate will gain extensive exposure to cutting-edge energy analytics software tools, scalable data pipelines, automated machine learning verification models, and global enterprise utility structures.
Analysts will routinely evaluate operational procedures to identify repetitive manual workflows, recommending automated solutions, standardized operating procedures, and dynamic reporting mechanisms.
The position offers significant professional development opportunities, allowing ambitious analysts to expand their analytical capabilities, master domain-specific datasets, and assume increasing leadership responsibilities over time.
The analyst ensures that all operational activities align strictly with Arcadia's data governance standards, regulatory compliance protocols, and corporate security guidelines.
Through consistent daily execution, the Data Analyst acts as a reliable guardian of data quality, enabling enterprise clients to trust Arcadia's analytics for critical business and sustainability decisions.
The analyst will establish automated health checks on recurring data streams, ensuring that utility provider API integrations and optical character recognition pipelines function without interruption.
In cases of complex utility rate structures or dynamic market tariffs, the analyst will configure custom calculation logic within internal processing platforms to maintain billing precision.
The role requires meticulous record-keeping of operational tickets, resolution timelines, and root-cause analyses to feed into continuous product improvement loops.
Analysts will lead regular operational syncs with internal global teams to align local execution strategies with international revenue operations standards.
The candidate will participate in user acceptance testing for new operational tool releases, providing direct feedback to product managers regarding software usability and functionality.
By actively monitoring processing velocity, the analyst helps ensure that utility bills are ingested, processed, and submitted for payment well in advance of utility due dates.
The analyst will analyze customer usage trends to highlight unexpected energy consumption spikes, supporting client advisory teams in delivering strategic energy savings recommendations.
The position requires maintaining comprehensive documentation of utility vendor variations, dynamic invoice formats, and regional data extraction rules across global energy markets.
Analysts will mentor junior revenue operations specialists, providing guidance on complex data resolution techniques, validation workflows, and quality assurance standards.
The role involves establishing scalable queue management systems to prioritize high-value utility accounts and urgent customer escalation requests efficiently.
Through detailed data reconciliation exercises, the analyst ensures that financial records in Arcadia's platform match source utility records down to the cent.
The analyst will contribute to the ongoing refinement of machine learning training sets by categorizing raw utility bill line items and correcting classification errors.
By serving as a subject matter expert in utility data processing, the analyst plays an essential role in driving product automation and decreasing reliance on manual interventions.
Qualifications
Excellent verbal, written, and interpersonal communication skills, enabling clear and effective dialogue across global technical teams, operational leads, and external corporate client representatives.
Outstanding analytical, quantitative, and critical thinking capabilities, with a proven ability to process complex datasets, identify subtle trends, and resolve intricate operational challenges methodically.
Exceptional proficiency in navigating, configuring, and operating software management applications, digital tracking frameworks, enterprise productivity software, and custom internal data portals.
Advanced technical expertise in Microsoft Excel, including comprehensive mastery of complex formulas, nested logical functions, dynamic Pivot Tables, data validation techniques, VLOOKUP/XLOOKUP functions, and customized financial modeling.
Prior professional experience or strong functional domain background in data analysis, operations research, quality assurance, or analytics support, particularly within finance, billing systems, payment gateways, or energy utilities.
Strong practical or theoretical knowledge of relational database architectures, structured querying principles, data mapping methodologies, and data processing workflows.
Practical experience using Structured Query Language (SQL) across various relational database engines (such as PostgreSQL, MySQL, Microsoft SQL Server, or Oracle) to extract, transform, filter, and analyze operational datasets.
Hands-on experience or foundational programming proficiency in Python for general automation, scripting, dataset manipulation, and data transformation using specialized libraries like Pandas and NumPy.
Practical background in establishing tracking frameworks, generating periodic metric reports, and utilizing issue-tracking applications to maintain operational oversight and accountability.
Strong organizational and time-management capabilities, demonstrated by the ability to prioritize multi-faceted deliverables, meet strict operational deadlines, and execute tasks with high precision under pressure.
Demonstrated team-player mindset with a collaborative attitude, capable of delegating task components, guiding junior team members, and contributing positively to group performance goals.
An academic background or degree in quantitative or technical fields such as Computer Science, Information Technology, Data Analytics, Statistics, Mathematics, Economics, Engineering, or Business Information Systems.
Keen attention to detail and zero-tolerance for data inaccuracies, ensuring that financial and utility datasets are verified meticulously prior to external client delivery.
Proven adaptability to learn proprietary software systems quickly, absorb domain-specific jargon, and adapt to evolving technical processes in a fast-paced environment.
Familiarity with energy industry metrics, commercial utility billing structures, tariff classifications, or sustainability reporting standards is considered a valuable added asset.
Demonstrated track record of proactive initiative, taking ownership of ambiguous problems and driving them through to successful, documented resolution.
Proficiency in building automated, reproducible data preparation workflows to minimize manual data manipulation steps in routine reporting tasks.
Ability to translate technical database outputs into plain-language business insights for non-technical internal partners and client stakeholders.
Experience with database optimization concepts, such as understanding index usage and query execution plans, to write efficient SQL scripts for large datasets.
Understanding of ETL (Extract, Transform, Load) principles and data pipeline monitoring techniques within modern cloud computing environments.
Familiarity with version control concepts or ticket management systems (such as Jira, ServiceNow, or GitHub) to manage tasks, bug fixes, and documentation updates.
Strong mathematical aptitude, with experience applying statistical methods to validate data distributions, detect outliers, and perform variance analysis.
Ability to maintain composure and maintain rigorous focus during periodic operational peak volumes corresponding to end-of-month utility billing cycles.
Demonstrated history of maintaining data security and confidentiality protocols when handling enterprise client financial and energy records.
Experience in designing clean, easy-to-understand operational dashboards that highlight key metric trends, error rates, and throughput bottlenecks.
Proven willingness to continuously upskill in data science tools, advanced analytics techniques, and changing energy regulatory frameworks.
Ability to collaborate seamlessly across global time zones, adapting communication approaches to work effectively with remote international teams.
Additional Information
Arcadia cultivates an employee-centric, forward-thinking organizational culture that prioritizes flexibility, personal autonomy, continuous professional development, and inclusive global teamwork.
The organization embraces a progressive "Remote First" cultural philosophy, offering employees high operational flexibility, modern digital collaboration platforms, and the tools required to excel from remote or hybrid environments.
Employees receive a highly competitive overall compensation package supplemented by comprehensive employee welfare programs designed to foster long-term health, financial security, and personal well-being.
The company offers a highly supportive Flexible Paid Time Off policy for exempt personnel, replacing rigid accrued hour limits with a trust-based system that allows staff to take vacation days as needed for proper work-life harmony.
The benefits structure includes official leave coverage for 11 annual corporate holidays, along with 10 fully paid sick leave days per year to support personal health and wellness.
Staff members receive up to 2 weeks of fully paid bereavement leave during times of family loss, ensuring employees receive compassionate support when facing significant personal challenges.
Arcadia actively encourages civic engagement, social responsibility, and lifelong learning by providing 2 dedicated paid volunteer days off annually alongside 2 paid professional development days off for skill training and certifications.
Comprehensive, highly inclusive Parental Leave Benefits are provided to ALL parents, welcoming mothers, fathers, adoptive parents, and foster caregivers without distinction or career penalty.
The company demonstrates an industry-leading commitment to employee health, absorbing between 75% to 95% of total premium costs for medical, dental, and vision insurance plans for both employees and their eligible dependents.
Arcadia is deeply committed to building a diverse, equitable, and inclusive workforce, celebrating individual unique perspectives as a fundamental pillar of corporate innovation and clean energy leadership.
The organization strictly adheres to equal opportunity employment standards, providing equal treatment regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, genetic background, protected veteran status, or legally protected status.
Arcadia guarantees reasonable accommodations for qualified individuals with physical or mental disabilities during the recruitment process, candidate interviews, essential job duty execution, and access to employment benefits.
Prospective candidates requiring specialized accessibility accommodations during the application process are encouraged to contact the corporate talent acquisition team directly at careers@arcadia.com prior to submission.
Role Context & Regional Office: This Data Analyst opening falls under the Utility Data Revenue Operations department based out of Chennai, India (Requisition ID: 8600), contributing directly to Arcadia's worldwide clean energy technology mission.
Employees in the Chennai location enjoy direct interaction with international engineering and operations hubs, fostering cross-cultural exposure, global project management experience, and accelerated career trajectory opportunities.
The working atmosphere encourages innovation, open dialogue, constructive feedback, and continuous optimization of internal processes, allowing team members to make a direct impact on company growth.
Arcadia consistently invests in its people through structured career pathing, peer mentorship networks, internal learning resources, and access to leading technology platforms.
The physical and remote work setups are equipped with modern hardware, ergonomic support options, and robust digital connectivity to ensure smooth daily operations.
Employees have access to global internal community groups, affinity networks, and knowledge-sharing workshops that promote continuous community building across departments.
Professional development programs at Arcadia include options for sponsored certifications, technical training courses, and leadership skill workshops.
The company periodically hosts internal hackathons, process improvement challenges, and innovation forums where team members can showcase novel tech solutions.
Health and wellness benefits extend beyond basic coverage to include preventive care initiatives, mental health resources, and wellness program incentives.
Team bonding events, both virtual and regional, are organized regularly to strengthen team relationships and celebrate collective project successes.
The Chennai office offers a modern, collaborative workspace designed to support hybrid working arrangements with full technological integration.
Emergency support channels, life insurance options, and disability benefits are integrated into the core employee compensation framework.
Arcadia's open-door leadership communication culture ensures that employee feedback actively shapes company policies and operational processes.
The company's sustainability commitment is reflected internally through paperless office operations, eco-friendly procurement policies, and green workplace practices.
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