American Express is hiring for an entry level Business Analytics I role in India

Position: Business Analytics I

Company: American Express

Location: Gurugram, Haryana, India

Job type: Full-time

Job mode: Hybrid

Job requisition id: 26013497

Years of experience: 1+ years (internships counted)

Company Description

• American Express operates as a globally integrated payments company with a rich and storied history spanning over 175 years of continuous innovation, industry leadership, and financial service excellence.

• The enterprise is dedicated to backing its millions of customers, merchants, partners, and communities worldwide by delivering differentiated financial products, secure payment networks, and world-class customer service experiences.

• Guided by enduring core values and leadership behaviors, the organization fosters an inclusive workplace culture that champions diversity, equal opportunity, and professional growth.

• Team Amex members benefit from comprehensive global support systems designed to nurture holistic well-being, including robust physical, mental, and financial health programs alongside flexible working models.

• Employees are empowered to build long-term, rewarding careers through continuous learning initiatives, leadership development programs, and collaborative cross-functional projects.

• Operating at the forefront of the global commerce and payment processing landscape, American Express maintains an unwavering commitment to trust, security, and exceptional service delivery.

Profile Overview

• The Global Merchant & Network Services organization manages vital relationships with millions of merchants and global partners while orchestrating day-to-day operations across secure payment networks.

• Within this broader division, the Global Governance, Risk, Remediation, and Operations team focuses on delivering a premium merchant member experience that encourages widespread acceptance and active brand advocacy.

• Professionals in this role play a crucial part in supporting and driving end-to-end compliance initiatives, guiding projects seamlessly from initial problem definition through implementation and ongoing operational monitoring.

• The position demands active management of escalations, rigorous investigations into potential policy breaches, and comprehensive risk mitigation strategies to safeguard brand integrity.

• Successful candidates will collaborate extensively with partner managers, regulatory compliance units, policy experts, and data teams to enforce network policy compliance across both issuers and acquirers.

• Responsibilities involve designing and operationalizing robust processes, controls, and audit-ready frameworks to address compliance gaps and maintain high operational standards.

• Team members will drive key risk indicator monitoring, ensure strict adherence to service level agreements, and analyze network participant performance data to extract actionable insights.

• The role supports the development of advanced analytics and automated solutions, including custom dashboards and monitoring frameworks, to strengthen overall control effectiveness.

• Practitioners contribute significantly to governance activities by conducting non-compliance assessments, performing risk evaluations, and tracking structured remediation plans.

• Maintaining continuous awareness of regulatory shifts and industry changes ensures that the organization stays ahead of evolving network compliance requirements and policy mandates.

Qualifications

• Candidates should hold a graduate or postgraduate degree from a recognized institution, with additional professional certifications in business management, project management, data analytics, risk management, or compliance considered a strong asset.

• The role welcomes applicants with one or more years of relevant professional experience, explicitly inclusive of valuable internship tenure.

• Strong analytical and problem-solving capabilities are essential, requiring a structured, logical approach to dissecting complex operational challenges and data trends.

• Applicants must demonstrate the ability to manage initiatives independently while actively contributing to the construction of reliable processes, internal controls, and monitoring mechanisms.

• A well-developed risk and control mindset is critical, emphasizing proactive risk mitigation, thorough audit readiness, and meticulous attention to procedural detail.

• Exceptional stakeholder management and communication skills are required to collaborate effectively across diverse teams, regional offices, and external partner networks.

• Technical proficiency in data evaluation, performance metrics analysis, and the interpretation of complex regulatory guidelines is highly valued for day-to-day execution.

• Candidates must exhibit strong organizational skills, capable of handling multiple compliance initiatives, escalations, and governance tracking tasks simultaneously.

• A proactive attitude toward learning industry regulations, data mining techniques, and automated reporting frameworks will ensure sustained success within the team.

• Alignment with American Express corporate values, commitment to collaborative teamwork, and dedication to maintaining brand trust are fundamental expectations for every team member.

Additional Info

• Employees enjoy competitive base salaries paired with attractive bonus incentives designed to reward performance and dedication.

• Comprehensive support for financial well-being includes robust retirement planning resources and advisory services.

• Medical, dental, vision, life insurance, and disability benefits are provided to safeguard the health of employees and their families, varying appropriately by location.

• Flexible working arrangements, including hybrid, onsite, or virtual models, are tailored to support individual role requirements and business needs.

• Generous paid parental leave policies are available to support growing families, depending on regional guidelines and local regulations.

• Access to global on-site wellness centers staffed by qualified medical professionals offers immediate healthcare support where available.

• Free and confidential counseling support is readily accessible through specialized mental health programs such as Healthy Minds.

• Continuous career development opportunities, structured training courses, and leadership workshops empower employees to expand their professional skill sets.

• American Express operates as an equal opportunity employer, ensuring that all employment decisions are made without discrimination regarding protected characteristics.

• Employment offers are contingent upon the successful completion of comprehensive background verification checks in accordance with applicable local laws and regulations.

Please click here to apply.