Instawork is hiring for an FRESHER entry level Data Operations Analyst Intern role in India

Position

• Data Operations Analyst Intern

Company

• Instawork

Location

• Bengaluru, Karnataka, India

Job type

• Internship

Job mode

• Onsite

Job requisition id

• Not Specified

Years of experience

• 0-2 Years

Paraphrased Job Description

Company description

• Instawork serves as a premier AI-powered digital labor marketplace dedicated to generating economic opportunities for skilled hourly workers across global communities.

• Established in 2015, the platform bridges the gap between millions of skilled professionals and local businesses in sectors like hospitality, logistics, and food services.

• The organization empowers thousands of enterprise clients across over 50 major metropolitan regions throughout North America and international hubs.

• Backed by top-tier venture firms including Benchmark, Spark Capital, Y Combinator, Craft Ventures, and Greylock, the company is scaling rapidly.

• Recognized by Forbes on their Next Billion Dollar Startups list and as Workforce Hiring Solution of the Year by RetailTech Breakthrough.

• Featured consistently in major global publications such as CBS News, The Wall Street Journal, and The Washington Post for revolutionizing workforce management.

• Operates on an in-person, five-day-a-week collaborative work model across major global hubs including San Francisco, Chicago, New York, Phoenix, Singapore, and Bengaluru.

• Focuses on pushing technological boundaries in artificial intelligence, robotics integration, and automated operational efficiency to redefine how work gets done.

• Fosters a workplace culture grounded in empathy, trust, direct candor, continuous learning, high-velocity action, and employee ownership.

Profile overview

• The Data Operations Analyst Intern role is a specialized, high-impact position designed to support Instawork’s Field Operations (FO) division.

• The primary objective is handling, structuring, and optimizing crucial operational data related to geographic markets, field territories, business locations, and worker coverage schedules.

• Interns build, update, and manage sophisticated spreadsheets and route planning tools that ensure field teams operate with maximum efficiency.

• Responsible for organizing location assets, validating field addresses, setting visit frequencies, establishing territorial boundaries, and prioritizing account coverage.

• Collaborates with operations leads to structure geographic route maps, apply spatial logic, and optimize drive times and stop schedules for on-ground personnel.

• Generates actionable daily and weekly planning master sheets detailing visit orders, target locations, individual stop priorities, and operational key performance indicators.

• Continuously audits territory assignments to identify coverage bottlenecks, unassigned accounts, overdue visits, and geographic imbalances within active markets.

• Maintains rigorous documentation for all data sources, mapping assumptions, manual inputs, and version histories across operational workbooks.

• Engages in active feedback loops with field operatives and senior leadership to refine spreadsheet usability, mapping precision, and data accuracy.

• Offers hands-on, deep-dive experience in hyper-growth marketplace operations, logistics planning, data hygiene practices, and spatial dataset management.

• Operates fully onsite from the Bengaluru office under a structured performance framework featuring clear deliverables, regular feedback, and performance incentives.

Qualifications

• High proficiency in Microsoft Excel techniques including advanced formulas such as XLOOKUP, VLOOKUP, INDEX-MATCH, SUMIFS, COUNTIFS, IF, and complex date logic.

• Expertise in creating dynamic Excel pivot tables, named ranges, conditional formatting rules, custom drop-downs, and data validation parameters.

• Demonstrated capability in data hygiene, including deduplication, filtering massive datasets, standardizing raw address formats, and resolving data anomalies.

• Strong spatial reasoning and geographic mindset with the ability to group locations effectively by proximity, postal codes, zones, and travel times.

• High attention to detail with a proven track record of thorough double-checking, preventing operational errors before schedules reach field teams.

• Exceptional written and verbal communication skills, with the ability to clearly document workbook logic and articulate spatial planning rationale to stakeholders.

• Proven reliability in meeting strict daily deadlines, executing standard operating procedures (SOPs), and processing feedback quickly.

• Familiarity with secondary spreadsheet tools and data preparation environments such as Google Sheets and Excel Power Query for importing and cleaning data.

• Working knowledge of mapping platforms and route optimization software, including Google My Maps, QGIS, or route planning APIs.

• Foundational SQL skills or strong comfort extracting, converting, and analyzing data exported from administrative dashboards, databases, and CSV files.

• Prior internship or project exposure in field sales operations, logistics execution, delivery route design, supply chain mapping, or operational analytics.

• Fundamental understanding of international market geography, specifically United States and Canadian metropolitan layout structures and multi-city territory design.

Additional info

• Responsible for creating key operational deliverables including territory assignment matrices connecting enterprise accounts to designated field representatives and zones.

• Develops weekly optimized route plans containing sequenced stop lists, estimated transit distances, time window constraints, and operational field notes.

• Constructs comprehensive coverage dashboards measuring visited account percentages, active geographic gaps, market-level metrics, and overdue field visits.

• Maintains and standardizes the master location database containing validated addresses, geographical coordinates, market tags, and account priority tiers.

• Executes daily operational updates by ingesting the latest marketplace data inputs into planning models and promptly resolving field error tickets.

• Delivers weekly territory balance reviews, route efficiency reports, structural change summaries, and action plans for unassigned market segments.

• Upholds high-quality standards by delivering reproducible, error-free, user-friendly spreadsheets designed for non-technical field operators to navigate seamlessly.

• Embodying core company values by acting like an owner, maintaining a strong bias for high-velocity decision-making, and adapting swiftly to dynamic data requirements.

• Continuous engagement with AI tools and workforce optimization techniques to drive marketplace liquidity, operational growth, and field efficiency.

• Immersed in a collaborative five-day in-person office culture designed to foster face-to-face problem solving, direct communication, and rapid learning.

• Exposure to multi-national operations spanning global tech hubs, offering a pathway into operational analytics, marketplace logistics, and data engineering.

Please click here to apply.