Position:
Junior Business Systems Analyst
Company:
Thomson Reuters
Location:
Hyderabad, India
Job type:
Full time
Job mode:
Hybrid
Job requisition id:
JREQ200259
Years of experience:
0-2 years (Entry Level)
Company Description
Thomson Reuters stands as a global titan in the realm of information services, operating as a beacon of truth and transparency for professionals worldwide.
The organization is dedicated to providing the essential content and cutting-edge technology required by decision-makers in legal, tax, accounting, and compliance sectors.
With a workforce of over 26,000 talented individuals spread across 70 countries, the company fosters an environment where innovation and integrity go hand in hand.
They are the architects of the future for professional work, actively reshaping how industries function through the strategic application of artificial intelligence and data-driven insights.
The company's commitment to social impact is evident through its dedicated institutes and pro-bono initiatives aimed at upholding the rule of law and justice.
Employees at this organization benefit from a culture that values flexibility, mental well-being, and continuous career development through specialized programming.
As a leader in the media space through Reuters, the company maintains a prestigious reputation for delivering unbiased journalism and objective reporting.
They prioritize diversity and inclusion, ensuring that unique backgrounds and perspectives are leveraged to meet complex global business goals.
The firm is consistently recognized with awards for its workplace culture, work-life balance policies, and its proactive stance on environmental and social governance.
Joining this team means contributing to a mission that moves society forward by ensuring professionals have the tools to make informed, ethical decisions.
Profile Overview
The Business Systems Analyst role within the AEM Commercial Excellence team is designed for a highly motivated and analytically minded junior professional.
This individual will be a cornerstone in supporting data-driven decision-making processes across territory planning and customer segmentation functions.
The primary focus involves building repeatable and scalable solutions that enhance the efficiency of sales operations and CRM reporting mechanisms.
Ideal candidates are those who possess a systematic approach to problem-solving and a genuine enthusiasm for incorporating AI-powered tools into their daily workflows.
You will collaborate with various cross-functional teams to design, implement, and maintain sophisticated dashboards that track key performance indicators.
The role requires a blend of technical proficiency in data blending and a strategic mindset to deliver actionable insights via territory scorecards.
You will be responsible for automating complex data workflows, reducing manual intervention, and increasing the overall throughput of the analytical team.
A significant portion of the role involves maintaining the health of the sales pipeline by ensuring data integrity within the Salesforce ecosystem.
The position offers a unique opportunity to pilot AI-assisted workflows using platforms like Microsoft Copilot and Claude to accelerate task completion.
This is an entry-level professional opportunity that allows for immense growth within an AI-enabled future, supported by a world-class information technology firm.
Qualifications
Applicants should hold a discipline-specific degree or possess equivalent work experience that demonstrates a strong foundation in professional theories and concepts.
A fundamental understanding of the principles of business systems analysis and the functional roles within a corporate analytical environment is required.
Hands-on experience or academic projects involving data analysis, territory mapping, and the use of Salesforce systems is highly desirable.
Proficiency in using Alteryx for data manipulation, including experience with ETL workflows, data cleansing, and transformation pipelines, is a core requirement.
Knowledge of fuzzy matching and fuzzy lookup techniques to resolve naming inconsistencies and deduplicate records across large datasets is essential.
Candidates should demonstrate an ability to apply general business knowledge to make informed judgments and support commercial excellence.
A proactive interest in AI platforms and a willingness to learn how to leverage generative AI tools for professional productivity is expected.
The role requires strong communication skills to present findings and share best practices regarding AI-assisted workflows with the broader team.
Technical familiarity with SFDC dashboard design and report generation is necessary to track revenue KPIs and pipeline health effectively.
Success in this role requires a detail-oriented mindset, ensuring that all data-driven reports reflect the most accurate and up-to-date information available.
Additional Info
The company offers a robust Hybrid Work Model, typically requiring 2 to 3 days in the office to foster physical and digital connection among team members.
The "Flex My Way" policy provides employees with the autonomy to manage personal and professional responsibilities, including "work from anywhere" options for 8 weeks a year.
Employees receive industry-competitive benefits, including two company-wide Mental Health Days and access to wellness apps like Headspace.
The organization emphasizes a "skills-first" approach to career growth, providing extensive learning resources to help employees thrive in an AI-driven economy.
Social impact is a core value, with two paid volunteer days provided annually to every employee to support community and ESG initiatives.
The firm is an Equal Opportunity Employer, ensuring a drug-free and inclusive workplace for individuals of all backgrounds and protected classifications.
Reasonable accommodations are provided for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with local laws.
Candidates will join a globally recognized brand that is actively redefining professional workflows through the integration of human intelligence and technology.
The position provides a platform to make a real-world impact by supporting the pursuit of justice, truth, and transparency in global commerce.
This role is an excellent stepping stone for junior analysts looking to master advanced tools like Alteryx, Salesforce, and generative AI in a corporate setting.
Detailed Role Responsibilities and Workflow Automation
Designing and implementing automated ETL (Extract, Transform, Load) workflows within the Alteryx platform to streamline data processing.
Developing complex data blending routines that combine disparate data sources into a unified analytical dataset for the commercial team.
Building data cleansing pipelines to identify and correct errors in raw data, ensuring the highest standards of data quality for reporting.
Utilizing Alteryx macros to automate repetitive analytical tasks, thereby freeing up time for more strategic, high-level analysis.
Implementing iterative workflows that allow for scalable data processing as the volume of customer information continues to grow.
Mastering fuzzy matching logic to reconcile account data that may have slight variations in spelling or formatting across different systems.
Applying fuzzy lookup techniques to deduplicate records in the CRM, which is critical for maintaining a "single source of truth" for sales territories.
Investigating naming inconsistencies in datasets and establishing standardized protocols for data entry and maintenance.
Continuously monitoring automated workflows to ensure they remain functional and relevant as business requirements evolve over time.
Identifying bottlenecks in current data processes and proposing innovative Alteryx-based solutions to enhance operational speed.
Sales Operations and CRM Management
Designing high-impact Salesforce (SFDC) dashboards that provide real-time visibility into the health of the sales pipeline.
Generating detailed reports that track activity metrics, helping sales leadership understand the effectiveness of current prospecting efforts.
Monitoring revenue KPIs through automated reporting tools to ensure the organization stays on track to meet its financial objectives.
Maintaining the absolute integrity of Salesforce objects, ensuring that all account and contact information is current and reliable.
Collaborating with sales teams to understand their reporting needs and customizing Salesforce layouts to improve their daily productivity.
Validating data entries within the CRM to prevent the accumulation of "dirty data" which could skew analytical outcomes.
Training team members on how to interpret SFDC reports and use dashboards to drive their own decision-making processes.
Managing the distribution of pipeline reports to key stakeholders, ensuring that critical information reaches the right people at the right time.
Evaluating the performance of various sales territories by analyzing activity signals and historical revenue data within the CRM.
Ensuring that the CRM infrastructure supports the broader goal of customer segmentation and targeted marketing motions.
Territory Planning and Customer Segmentation
Developing comprehensive territory scorecards that provide a granular view of sales representative performance across different regions.
Analyzing account coverage to ensure that sales resources are allocated efficiently and that no potential revenue opportunities are missed.
Refreshing territory data regularly to reflect changes in the market, representative turnover, or shifts in corporate strategy.
Implementing dynamic scoring logic to rank accounts based on their revenue potential, engagement levels, and strategic value.
Tiering accounts into categories such as Enterprise, Mid-Market, and SMB to guide the prioritization of sales and marketing efforts.
Building customer segmentation models that leverage demographic and firmographic data to identify high-growth opportunities.
Incorporating behavioral data, such as product usage and past purchasing history, into segmentation frameworks for better targeting.
Supporting the design of tiering frameworks that help sales reps focus their time on the most promising prospects.
Presenting segmentation findings to marketing teams to assist in the creation of personalized outreach campaigns.
Adjusting territory boundaries and account assignments based on the results of ongoing performance analysis and pipeline distribution.
Artificial Intelligence Integration and Future-Proofing
Actively applying Microsoft Copilot to summarize complex analytical findings and generate concise reports for executive leadership.
Utilizing Claude to accelerate content generation tasks, such as drafting summaries of data trends or creating internal documentation.
Building prompt-driven reports by mastering the art of prompt engineering with various generative AI platforms.
Identifying specific workflows where AI can reduce manual effort, such as automated data labeling or initial trend identification.
Piloting new AI-assisted tools as they become available, staying at the forefront of the rapidly evolving technological landscape.
Sharing best practices for AI tool usage with the wider AEM Commercial Excellence team to improve collective productivity.
Exploring how AI can be used to improve the accuracy of customer segmentation models and territory scoring logic.
Staying current on emerging trends in the AI space, specifically those related to data analysis and commercial operations.
Helping the organization transition toward an AI-enabled future where human expertise is augmented by machine intelligence.
Documenting the results of AI pilots to provide a roadmap for broader implementation across other functional groups within the company.
Professional Growth and Skills Development
Participating in the "Grow My Way" programming to acquire new technical skills in data science, Alteryx, and Salesforce.
Engaging in continuous learning opportunities provided by the company to stay competitive in a skills-first job market.
Receiving mentorship from senior analysts and data scientists within the Commercial Excellence team to refine professional judgment.
Developing a deep understanding of the legal, tax, and compliance industries served by the organization to provide better business context for analysis.
Learning how to navigate a global corporate environment and collaborate effectively with colleagues from diverse cultural backgrounds.
Mastering the ability to turn complex data into simple, actionable stories that can be easily understood by non-technical stakeholders.
Gaining exposure to fundamental business theories and principles through hands-on application in real-world scenarios.
Building a professional network within one of the world's most respected information and technology firms.
Taking advantage of tuition reimbursement programs to pursue further education in fields related to data analytics or business systems.
Preparing for future leadership or specialist roles by taking on increasing levels of responsibility within the junior analyst position.
Collaborative Environment and Cross-Functional Impact
Working closely with the Sales team to ensure that territory plans are realistic and aligned with their day-to-day challenges.
Partnering with Marketing to provide the data foundation needed for effective lead scoring and customer journey mapping.
Collaborating with IT and Data Engineering teams to ensure that the underlying data infrastructure supports the analytical needs of the business.
Engaging with Finance to reconcile pipeline data with actual revenue recognized in the company’s financial systems.
Participating in global team meetings to share insights and learn from the successes of colleagues in different regions.
Contributing to a culture of "Stronger Together" by offering support to teammates and sharing knowledge freely.
Acting fast and learning fast by taking a trial-and-error approach to new analytical models and AI workflows.
Challenging existing ways of thinking to find more efficient paths to commercial excellence and data maturity.
Obsessing over customers by ensuring that every analytical output eventually leads to a better experience for the people the company serves.
Competing to win by providing the insights that allow the sales force to outperform competitors in the marketplace.
Workplace Culture and Employee Well-Being
Enjoying a flexible work arrangement that prioritizes work-life balance and individual needs through the "Flex My Way" policy.
Utilizing company-provided mental health resources to maintain focus and resilience in a fast-paced professional environment.
Participating in company-wide events and award recognition programs that celebrate individual and team achievements.
Taking time to refresh and reset using flexible vacation policies and designated company holidays.
Engaging with the Social Impact Institute to find meaningful ways to give back to the community through volunteer work.
Benefiting from an award-winning reputation for inclusion, where every employee is encouraged to bring their authentic self to work.
Working in a modern office environment in Hyderabad that is designed to foster creativity and collaboration during in-office days.
Accessing a comprehensive suite of financial wellbeing resources, including retirement savings plans and incentive programs.
Belonging to a community of 26,000 professionals who are all driven by the same values of integrity and innovation.
Experiencing a supportive management style that encourages open communication and provides the tools necessary for success.
Technical Environment and Tools
Working within a sophisticated technology stack that includes the latest versions of Salesforce and Alteryx.
Gaining hands-on experience with advanced data visualization techniques to make dashboards more intuitive and impactful.
Learning how to manage and manipulate large-scale datasets that reflect the operations of a global business.
Exploring the integration points between CRM systems and external AI platforms to create a more connected analytical ecosystem.
Understanding the importance of data governance and security in a company that serves highly regulated industries.
Using collaborative tools to stay connected with a global team, regardless of physical location.
Mastering the use of demographic and firmographic data providers to enrich internal customer records.
Applying statistical concepts to validate the accuracy of segmentation models and territory scores.
Building a toolkit of repeatable scripts and workflows that can be used across different projects and business units.
Preparing for a future where technical skills in AI and data analysis are the primary drivers of professional success.
Strategic Contribution to Commercial Excellence
Helping the AEM Commercial Excellence team achieve its mission of driving revenue growth through better data and processes.
Providing the analytical backbone for annual territory planning cycles, ensuring a fair and optimized distribution of accounts.
Identifying trends in customer behavior that could indicate a need for new product offerings or changes in sales strategy.
Supporting the development of a high-performance sales culture by providing transparent and accurate performance metrics.
Contributing to the overall digital transformation of the company’s sales operations.
Assisting in the creation of a standardized analytical language across different regions and business units.
Helping the organization move from reactive reporting to proactive, predictive insights using machine learning and AI.
Ensuring that the sales pipeline is not just large, but also high-quality and likely to convert into revenue.
Playing a key role in the successful rollout of new CRM features and analytical tools to the global sales force.
Impacting the bottom line by improving the efficiency and effectiveness of the company’s go-to-market motions.
Ethics, Inclusion, and Global Standards
Upholding the highest standards of objectivity and accuracy in all analytical reporting, consistent with the company's core duty.
Working in an environment that actively pursues fairness and transparency in all its operations around the world.
Contributing to a diverse workplace where backgrounds and perspectives are respected regardless of protected classifications.
Ensuring that all data analysis and AI usage complies with global privacy standards and ethical guidelines.
Supporting the company's mission to help professionals pursue justice and truth through the delivery of unbiased information.
Participating in training programs focused on diversity, equity, and inclusion to foster a more welcoming work environment.
Understanding the global impact of the company’s work and how individual contributions support the rule of law.
Adhering to the company's code of conduct and ethical business practices in every interaction with colleagues and customers.
Contributing to a workplace that is free from discrimination and where everyone has an equal chance to grow.
Recognizing the responsibility that comes with working for a company that is a leading provider of trusted journalism and information.
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