Position:
Monitoring and Evaluation (M&E) Analyst (This has some responsibilities of a Data Analyst as well)
Strategic Impact Specialist
Education Sector Program Evaluator
Data and Efficacy Analyst
Company:
Khan Academy India (KAI)
Khan Academy
Non-profit Educational Organization
EdTech Social Enterprise
Location:
New Delhi, India
National Capital Region (NCR)
Regional Operations Hub
Job type:
Contractual (12-month duration)
Fixed-term Employment
Full-time Engagement
Job mode:
Onsite / Hybrid
Office-based with Field Coordination
Professional Service Delivery
Job requisition id:
KAI-ME-2026-042
REF-ANALYST-DL
M&E-CONTRACT-001
Years of experience:
0 to 3 Years
Entry Level to Early Career
Freshers with relevant social sector internships
Company description
Khan Academy is a globally recognized non-profit organization established with the mission of providing a free, world-class education for anyone, anywhere.
The organization operates as a fast-paced startup, reaching millions of students monthly across various scientific and mathematical disciplines.
Khan Academy India (KAI) focuses on delivering locally relevant content to learners across the Indian subcontinent through ground-level operations.
The Indian division has scaled significantly, growing from 500,000 learners in 2016 to over 4 million monthly active users today.
KAI utilizes a mastery-based learning system, ensuring students fully comprehend foundational concepts before advancing to complex topics.
A core focus of the India team is reaching underserved communities by translating high-quality educational content into vernacular languages.
Current language offerings include Hindi, Hinglish, Kannada, Gujarati, Bangla, Tamil, and Punjabi to ensure maximum accessibility.
The organization partners with large public school systems and government bodies to integrate digital learning into the traditional classroom environment.
By bridging the digital divide, Khan Academy India empowers both independent learners at home and teacher-directed students in schools.
The team is driven by a passion for social impact, leveraging technology to democratize education and foster a culture of lifelong learning.
Profile overview
The M&E Analyst role is a critical position within the Efficacy team, designed to oversee the monitoring and evaluation of educational projects.
This is a 12-month contract-based role centered in New Delhi, reporting directly to the Head of the Efficacy Department.
The incumbent will be responsible for the end-to-end execution of M&E projects, ensuring that all educational initiatives meet their intended goals.
Key responsibilities involve developing logical frameworks and leading indicators that track the progress of various digital and on-ground interventions.
The analyst will guide both in-house evaluation tasks and coordinate with third-party research agencies to validate program impact.
A significant portion of the role involves field activity coordination, requiring the analyst to engage with diverse internal and external stakeholders.
The candidate must be proficient in first-principle thinking, using analytical intuition to identify bottlenecks in project delivery and suggest improvements.
The role demands a high level of rigor in data management, ensuring that all collected information is accurate, reliable, and ethically sourced.
Successful candidates will act as a bridge between raw data and actionable strategy, helping the Project Management Team optimize operational efficiency.
This position offers a unique opportunity to work at the intersection of data science, social sector development, and educational technology.
Qualifications
Applicants should possess a relevant educational background or work experience specifically related to the social sector or development studies.
A strong preference is given to candidates with a degree in Education, Social Work, Economics, Statistics, or Public Policy.
Candidates must have an inherent passion for education and a documented desire to contribute to large-scale social impact initiatives.
Professional or academic experience in executing qualitative and quantitative research methodologies is highly desirable for this analyst position.
Familiarity with "Theory of Change" models and the development of logical frameworks (LogFrames) is a core requirement for success.
Technical proficiency in cleaning complex datasets and performing in-depth statistical analysis is mandatory for daily operations.
Basic working knowledge of programming languages such as R or Python is required for modern data processing tasks.
Intermediate to advanced skills in SQL are necessary for querying databases and managing large volumes of learner and school information.
The ability to transform complex data findings into concise tables, charts, and visual dashboards is essential for reporting.
Excellent communication skills are required to facilitate coordination between technical teams and non-technical field staff or government partners.
Additional info
This role is strictly a 12-month contract, providing a focused window to drive significant impact within a specific project lifecycle.
The M&E Analyst will be tasked with conducting capacity assessments of existing monitoring systems to identify areas for technological or procedural upgrades.
Periodic reporting is a key component, requiring the analyst to provide statistics that inform the high-level Project Management Team's decisions.
The role involves a high degree of autonomy in suggesting strategies to improve the overall effectiveness of KAI’s educational programs.
External agency management is a part of the portfolio, necessitating professional oversight of third-party researchers and evaluation firms.
The organization offers a collaborative environment where cross-functional learning between the content, tech, and efficacy teams is encouraged.
Candidates will gain exposure to large-scale public school systems and the nuances of implementing EdTech in varied socio-economic contexts.
The role requires a balance of office-based analytical work and practical field coordination to ensure data integrity at the source.
Khan Academy India provides a platform for professionals to apply their analytical skills toward solving some of the most pressing challenges in education.
Joining KAI means being part of a mission-driven community that values mastery, inclusivity, and the belief that "you can learn anything."
Detailed Position Responsibilities and Strategic Objectives
Comprehensive M&E Framework Design
The primary objective of the M&E Analyst is to architect comprehensive frameworks that serve as the blueprint for project assessment.
This involves the meticulous crafting of plans that outline the specific methodologies used for data collection, ensuring they are culturally and contextually appropriate.
Analysts must select sensitive and specific indicators that accurately reflect the nuances of student learning and teacher engagement in Indian schools.
The design process includes defining clear objectives that align with the overarching mission of Khan Academy India.
Frameworks must account for both short-term outputs, such as student registration, and long-term outcomes, such as mastery of mathematical concepts.
The analyst will determine whether longitudinal studies, cross-sectional surveys, or randomized controlled trials are the most effective approach for a given project.
Ensuring the scalability of these frameworks is essential, as projects often expand from small pilot programs to state-wide implementations.
The design phase also involves risk assessment, identifying potential biases in data collection and creating mitigation strategies to ensure objectivity.
Analysts must collaborate with the content team to ensure that evaluation tools are aligned with the pedagogical standards of the Khan Academy platform.
The ultimate goal of framework design is to create a robust system that provides a transparent view of the program's successes and areas for improvement.
Advanced Data Management and Integrity
Effective data management is the backbone of the Monitoring and Evaluation department, requiring systematic collection and storage of information.
The M&E Analyst is responsible for overseeing the pipeline of data coming from various sources, including app usage logs, field surveys, and school assessments.
Maintaining the highest standards of data accuracy is paramount, as these figures form the basis of external reports and internal strategy.
Analysts must implement rigorous verification protocols to ensure that data collected in the field is reliable and free from entry errors.
The role involves the use of modern database tools to manage large datasets, ensuring that information is organized and easily accessible for rapid analysis.
Data privacy and security are critical, especially when handling sensitive student information; the analyst must adhere to all organizational and legal guidelines.
Cleaning complex data is a recurring task, requiring the analyst to identify and resolve inconsistencies, outliers, and missing values.
The analyst will work toward automating data collection processes where possible to reduce manual effort and increase the frequency of monitoring.
By creating a centralized data repository, the analyst ensures that historical data is preserved for trend analysis and year-over-year comparisons.
A well-managed data system allows the organization to respond quickly to emerging trends and make data-driven pivots when necessary.
Sophisticated Analysis and Stakeholder Reporting
Analysis at Khan Academy India goes beyond mere number-crunching; it involves extracting actionable insights that can change the trajectory of a project.
The M&E Analyst uses statistical techniques to interpret data, looking for correlations between platform usage and learning outcomes.
Findings must be compiled into comprehensive reports that are tailored to the needs of different stakeholders, from donors to government officials.
Visual storytelling is a key skill, as the analyst must use charts and graphs to explain complex trends to non-technical audiences.
Reports must provide a clear narrative of the program's progress, highlighting milestones achieved and identifying specific areas of concern.
The analyst will present these findings during project review meetings, providing the evidence needed to support strategic decisions.
Quantitative analysis is often complemented by qualitative insights gathered from focus group discussions and teacher interviews.
The analyst must be able to synthesize these different data types into a cohesive understanding of the "user journey" on the platform.
Timely reporting is essential for maintaining stakeholder trust and ensuring that interventions are adjusted in real-time.
Through rigorous analysis, the M&E Analyst demonstrates the efficacy of Khan Academy's mastery-based learning model to the broader educational community.
Strategic Feedback and Evidence-Based Recommendations
The true value of the M&E role lies in the ability to provide feedback that leads to tangible improvements in program delivery.
Analysts act as internal consultants, using evidence-based findings to suggest refinements to existing operational strategies.
When bottlenecks are identified—such as low student retention or technical hurdles in rural schools—the analyst must propose practical solutions.
Feedback loops must be established to ensure that insights from the field are quickly communicated back to the product and content teams.
The analyst’s recommendations help project managers prioritize resources, focusing efforts on the activities that yield the highest impact.
Recommendations may include changes to the teacher training modules, adjustments to the platform's user interface, or new community engagement tactics.
The analyst must be persuasive in their presentation, backing every suggestion with hard data and logical reasoning.
Continuous improvement is the goal, where each evaluation cycle leads to a more efficient and effective version of the project.
By guiding future decision-making, the analyst ensures that Khan Academy India remains a leader in the EdTech social sector.
The feedback provided by the analyst helps the organization stay true to its mission of providing a world-class education for every child.
Internal and External Capacity Building
Sustainability of M&E practices is achieved through the continuous development of the team’s collective skills and knowledge.
The M&E Analyst is responsible for strengthening the monitoring capabilities of other team members, including field staff and program coordinators.
This involves conducting training sessions on data collection tools, survey methodologies, and basic analytical techniques.
Capacity building ensures that monitoring is not seen as an external audit, but as an integral part of everyone's daily work.
The analyst also works with external stakeholders, such as school administrators, to help them understand and utilize the data generated by the platform.
Supporting stakeholders in interpreting their own progress fosters a sense of ownership and encourages data-driven decision-making at the local level.
The analyst stays abreast of the latest trends and technologies in the M&E field, bringing new best practices into the organization.
By fostering a culture of evaluation, the analyst helps build a more transparent and accountable educational ecosystem.
Training programs may also cover the ethical considerations of data collection, ensuring that all staff respect the rights of learners.
Ultimately, capacity building empowers the entire organization to think more critically about impact and efficacy.
Field Activity Coordination and Agency Management
The M&E Analyst serves as the primary point of contact for field operations related to data collection and program evaluation.
This requires high-level coordination skills to manage logistics, schedule site visits, and ensure that field staff have the necessary resources.
The analyst must maintain strong relationships with school principals and government officials to facilitate smooth field activities.
When external research agencies are contracted, the analyst acts as the project manager, overseeing their work to ensure it meets KAI's standards.
This includes reviewing agency proposals, vetting their methodologies, and verifying the quality of their final deliverables.
Coordination involves a significant amount of travel to diverse regions within India to oversee data collection firsthand.
The analyst must be adept at troubleshooting issues that arise in the field, from language barriers to technical connectivity problems.
Managing third-party relationships requires clear communication of expectations and strict adherence to project timelines.
The analyst ensures that all field activities are conducted with minimal disruption to the school’s daily schedule.
Successful coordination ensures that the data reaching the efficacy team is a true reflection of the ground reality in Indian classrooms.
Analytical Intuition and First Principle Thinking
In a complex environment like the Indian education system, standard solutions often fail, requiring the analyst to apply first principle thinking.
This means breaking down problems into their basic elements and rebuilding solutions from the ground up rather than relying on analogies.
Analytical intuition allows the analyst to "see through" the noise of large datasets to identify the underlying drivers of student success.
The analyst must be curious, constantly asking "why" certain patterns emerge in the data.
First principle thinking is particularly useful when designing indicators for new projects where no prior benchmarks exist.
It encourages innovation, leading to more efficient ways of measuring impact in low-resource settings.
The analyst must be comfortable with ambiguity, using logic and data to navigate through uncertain project environments.
Developing this level of thinking requires a deep understanding of the socio-economic factors that influence education in India.
Analytical intuition is honed through experience, as the analyst learns to anticipate potential challenges before they manifest.
This cognitive approach ensures that the M&E department remains a source of strategic insight rather than just a reporting function.
Technical Proficiency and Modern Evaluation Tools
Modern Monitoring and Evaluation requires a blend of traditional social science and contemporary data science skills.
The M&E Analyst must be comfortable using statistical software to perform regression analysis, significance testing, and predictive modeling.
Knowledge of SQL allows the analyst to extract custom datasets from Khan Academy’s vast backend infrastructure.
Programming in R or Python enables the automation of repetitive analytical tasks and the creation of sophisticated data visualizations.
The analyst should be familiar with digital survey tools like ODK (Open Data Kit), SurveyCTO, or Google Forms for field data collection.
Understanding the technical architecture of the Khan Academy platform helps the analyst identify which user actions are the best proxies for learning.
The analyst must keep their technical skills sharp, as the EdTech landscape is constantly evolving with new tools and platforms.
Technical proficiency allows for more rigorous evaluations, providing higher confidence in the reported impact numbers.
Being able to bridge the gap between "big data" and "field data" is a unique and highly valued skill set in the social sector.
The analyst’s technical contributions directly enhance the credibility of Khan Academy India’s efficacy claims.
Commitment to Social Sector Impact
Working as an M&E Analyst at Khan Academy India is more than a job; it is a commitment to improving lives through education.
The candidate must believe in the transformative power of technology to provide equity in learning opportunities.
A deep-seated passion for social justice drives the analyst to ensure that the most underserved students are not left behind.
The social sector requires a high degree of empathy, as the data points represent real children and their future potential.
This role offers the chance to see the direct results of one’s work, as data-driven changes lead to better learning for millions.
The analyst must be resilient, as working in the development sector often involves navigating bureaucratic and environmental challenges.
A collaborative spirit is essential, as achieving the mission of Khan Academy requires the combined efforts of many different actors.
The analyst takes pride in the fact that their work helps prove that every child, regardless of their background, can learn anything.
The social impact focus ensures that the organization’s goals remain aligned with the needs of the communities it serves.
Ultimately, the M&E Analyst is a guardian of the organization’s mission, ensuring that every effort translates into real-world progress.
Please click here to apply.
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