Position:
- Reporting Data Analyst
Company:
- Awign
Location:
- Gurugram, Haryana, India
Job type:
- Full-time
Job mode:
- On-site
Job requisition id:
- (Not specified)
Years of experience:
- 0–2 years
Company description
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Awign stands as India's preeminent work-as-a-service platform, dedicated to empowering enterprises in the seamless execution of their core business functions at scale. The company operates as a comprehensive solution provider, enabling businesses to tap into a vast and dynamic workforce for a multitude of operational needs.
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With an expansive reach encompassing over 19,000 pin codes and more than 1000 cities across India, Awign boasts a substantial network of over 1.5 million skilled gig workers. This extensive and geographically diverse workforce forms the backbone of Awign's service delivery model, providing unparalleled scalability and flexibility to its enterprise clients.
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Awign's approach is deeply rooted in technology, offering tech-driven solutions that empower enterprises to fundamentally alter their cost structures. By leveraging Awign's platform, businesses can effectively variabilize their traditionally fixed operational costs, leading to enhanced financial agility and resource optimization. This model allows companies to adapt more readily to fluctuating market demands and business cycles.
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Furthermore, Awign's services are strategically designed to contribute directly to the optimization of topline revenue. By providing efficient and scalable workforce solutions for critical business functions, Awign enables its clients to enhance their operational efficiency, improve service delivery, and ultimately drive revenue growth.
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At its core, Awign is committed to enabling its partner enterprises to sharpen their focus on core business profitability. By taking on the complexities of various operational tasks, Awign allows companies to concentrate their resources and strategic attention on activities that directly contribute to their bottom line and long-term success.
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Awign forges strong partnerships with a diverse range of enterprises, catering to their unique and evolving business requirements. The platform offers a comprehensive suite of over nine hyperlocal and digital service lines that span the entire Indian landscape. This broad portfolio of services ensures that Awign can address a wide array of business needs across different industries and sectors.
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The service lines offered by Awign are extensive and cater to various essential business functions. These include providing skilled gig staffing solutions for flexible workforce management, implementing merchandising and loyalty programs to enhance customer engagement, conducting telecalling services for outreach and communication, performing auditing and quality checks to ensure compliance and standards, managing content and data operations for information processing and analysis, overseeing exam invigilation for secure assessments, facilitating last-mile delivery for efficient logistics, driving business development initiatives for growth and expansion, and much more.
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In essence, Awign positions itself as a strategic partner for enterprises seeking to optimize their operations, enhance their scalability, and achieve greater business profitability through innovative work-as-a-service solutions. The company's vast network, technological prowess, and comprehensive service offerings make it a significant player in the Indian business landscape.
Profile overview:
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The role of Operations Analyst at Awign presents an exciting opportunity for a detail-oriented and highly analytical individual to become an integral part of the company's operational framework. This position is specifically designed for someone who possesses a strong aptitude for dissecting complex processes, interpreting intricate datasets, and ultimately contributing to data-driven decision-making that propels business growth and efficiency.
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The ideal candidate for this role will be characterized by their proactive approach to identifying areas for operational streamlining and process optimization. They will be expected to delve deep into the intricacies of Awign's operations, seeking out bottlenecks, inefficiencies, and opportunities for improvement. Their analytical mindset will be crucial in transforming raw data into actionable insights.
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A significant aspect of this role involves the ability to effectively analyze large and multifaceted datasets. The Operations Analyst will be tasked with the critical responsibility of discerning meaningful patterns, identifying significant trends, and pinpointing notable variances within the operational data. This in-depth analysis will form the foundation for understanding current performance and predicting future needs.
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The creation and diligent maintenance of insightful dashboards and comprehensive reports will be a core function of this position. Utilizing the capabilities of Google Sheets and Advanced Excel, the analyst will be responsible for visualizing key operational metrics and presenting data in a clear and understandable format. These tools will be essential for communicating performance and identifying areas requiring attention.
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Proficiency in Structured Query Language (SQL) is deemed absolutely essential for this role. The Operations Analyst will be expected to possess a strong command over SQL, including the ability to formulate and optimize complex queries for the efficient extraction and manipulation of data. This skill will be vital for accessing the necessary information for analysis and reporting.
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Collaboration will be a key element of the day-to-day responsibilities. The Operations Analyst will work closely with various cross-functional teams within Awign. This collaborative engagement will be crucial for gaining a thorough understanding of diverse operational needs and translating those needs into data-backed solutions that address specific challenges and opportunities.
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A critical aspect of the role involves the continuous monitoring of key operational performance metrics and Key Performance Indicators (KPIs). The analyst will be responsible for tracking these vital indicators, identifying deviations from expected performance, and proactively highlighting areas that require further investigation or intervention.
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Furthermore, the Operations Analyst will be expected to play a significant role in the automation of repetitive tasks and the implementation of strategies aimed at enhancing overall process efficiencies. This may involve leveraging various tools and techniques to streamline workflows and reduce manual intervention, thereby improving accuracy and speed.
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The role also entails the responsibility of supporting ad hoc analysis requests from various stakeholders within the organization. The Operations Analyst will need to be adept at quickly addressing these requests, conducting thorough analysis, and presenting the resulting insights in a clear, concise, and actionable manner to inform decision-making at different levels.
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In summary, the Operations Analyst at Awign will be a pivotal figure in driving operational excellence through rigorous data analysis, insightful reporting, and collaborative problem-solving. Their contributions will be instrumental in optimizing processes, enhancing efficiency, and supporting the company's strategic objectives.
Qualifications:
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A foundational requirement for this role is the possession of a Bachelor's degree in any academic stream. This indicates the need for a solid base of general education and analytical thinking skills, which are transferable across various disciplines and essential for the responsibilities of an Operations Analyst.
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The ideal candidate will bring with them a practical understanding of analytical or operational roles, typically gained through 0 to 2 years of relevant professional experience. This level of experience suggests a foundational understanding of data analysis principles, operational workflows, and the application of analytical tools in a business context.
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A strong command over Structured Query Language (SQL) is explicitly stated as a crucial qualification. This includes a demonstrable ability to write complex SQL queries with efficiency and accuracy. The analyst should be proficient in data extraction, manipulation, and querying techniques to retrieve and process large datasets effectively.
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Advanced proficiency in Microsoft Excel is another non-negotiable requirement. This goes beyond basic spreadsheet functionalities and includes expertise in utilizing advanced features such as pivot tables for data summarization and analysis, VLOOKUP and INDEX-MATCH functions for data integration, and the creation and use of macros for task automation and efficiency enhancement.
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Similarly, expertise in Google Sheets is essential. This includes a comprehensive understanding of Google Sheets' functionalities, including the use of scripts for automation, the application of complex formulas for data manipulation and analysis, and the ability to integrate Google Sheets with other relevant tools and platforms for seamless data flow and reporting.
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The role demands strong analytical and problem-solving skills. The candidate should possess the ability to critically evaluate information, identify underlying issues, develop logical solutions based on data analysis, and effectively communicate their findings and recommendations.
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Excellent communication and stakeholder management skills are also deemed vital. The Operations Analyst will need to effectively communicate complex analytical insights to both technical and non-technical audiences. Furthermore, they should be adept at managing relationships with various stakeholders, understanding their needs, and collaborating effectively to achieve common goals.
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Finally, the ability to work independently and manage multiple projects simultaneously is crucial. The ideal candidate will be self-motivated, capable of prioritizing tasks effectively, and able to navigate the demands of working on several projects concurrently while maintaining attention to detail and meeting deadlines.
Additional info:
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While not mandatory, familiarity with workflow automation tools such as Zapier or Google Apps Script would be considered a significant advantage. Experience with these tools suggests an understanding of how to streamline processes and automate repetitive tasks, which aligns directly with the responsibilities of the Operations Analyst role.
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Knowledge of Python or other scripting languages is also noted as a plus. Proficiency in scripting languages can further enhance the analyst's ability to manipulate and analyze data, automate complex tasks, and integrate different systems for more efficient data processing and reporting.
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The "Why Join Us?" section highlights several compelling reasons to consider this opportunity at Awign. It emphasizes the chance to be part of a fast-paced and impact-driven work environment, suggesting that the role offers opportunities to contribute meaningfully to the company's success and witness the direct impact of one's work.
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The description also points to the collaborative and supportive nature of the team. This indicates a positive and encouraging work culture where team members work together effectively and provide mutual support, fostering a conducive environment for growth and development.
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Awign also offers flexible working hours and remote-friendly policies. This suggests a commitment to work-life balance and provides employees with greater autonomy and flexibility in managing their work schedules and location, which can be a significant benefit for many professionals.
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Finally, the company emphasizes the room for growth and professional development. This indicates that Awign invests in its employees' futures, providing opportunities for learning new skills, advancing within the organization, and expanding one's professional capabilities over time. This focus on employee growth can be a key factor for individuals seeking long-term career progression.
Please click here to apply.
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