Position:
Associate Data Analyst
Company:
Lowe’s India
Location:
Bengaluru, India
Job type:
Full-time
Job mode:
On-site
Job requisition id:
JR-02517281
Years of experience:
0-2 Years
Company description
Lowe’s is a massive, world-renowned home improvement retailer that stands as a member of the prestigious FORTUNE® 100 list.
The organization manages roughly 16 million customer transactions every single week within the United States alone.
Financially, the company is a powerhouse, reporting fiscal year 2024 sales exceeding $83 billion.
The retail giant operates a vast network of over 1,700 home improvement stores across North America.
The workforce is equally impressive, consisting of approximately 300,000 dedicated associates working toward a common goal.
Headquartered in Mooresville, North Carolina, the company maintains a deep-rooted commitment to social responsibility and community support.
Their philanthropic efforts focus on creating safe and affordable housing and improving vital community spaces for residents.
They also invest heavily in developing the next generation of skilled trade professionals to bridge the industry talent gap.
Lowe’s India serves as the critical Global Capability Center (GCC) located in the tech hub of Bengaluru.
This Indian division is a vital pillar for the company’s global technology, business, analytics, and shared services strategies.
With a local team of over 4,500 associates, Lowe’s India drives cutting-edge innovations in retail technology.
The center focuses on advanced fields including Artificial Intelligence (AI), Machine Learning (ML), and supply chain optimization.
Their work directly impacts the omnichannel retail experience, ensuring customers have a seamless journey across all platforms.
The Bengaluru office provides an ultramodern work environment designed to foster high levels of collaboration and creativity.
Employees enjoy world-class amenities including on-site medical clinics, gyms, and state-of-the-art technological infrastructure.
Lowe’s India is not just a support hub but a primary engine for launching homegrown digital solutions for the global market.
The company culture emphasizes inclusivity, sustainability, and personal growth for every team member.
It offers a unique opportunity for Indian professionals to work on global scale problems while based in Karnataka.
The firm is recognized for its ethical business practices and transparency in recruitment and operations.
Joining this team means becoming part of a legacy that spans decades and continues to redefine the retail landscape.
Profile overview
The Associate Analyst role within the Digital Category Operations Readiness & Execution division is a dynamic entry-level position.
This professional is primarily responsible for identifying and acting upon opportunities to enhance the online customer experience.
By performing deep-root cause analysis, the analyst uncovers hidden pain points that customers face on the digital platform.
The role acts as a bridge between data insights and functional action, communicating necessary steps to various internal partners.
Collaboration is central to this profile, involving daily interactions with cross-functional teams to develop actionable recommendations.
The analyst plays a crucial role in driving positive business outcomes for both the primary Lowes.com website and its mobile applications.
Beyond general analysis, the role includes a specialized focus on Minimum Advertised Pricing (MAP) compliance and execution.
The associate ensures that the digital catalog adheres to all pricing guidelines established by vendors and brand advocates.
This involves conducting thorough MAP audits and managing technical features like "Strike-through" and "View Price In Cart" logic.
The position requires a high degree of precision when updating MAP values to maintain the highest quality standards for the site.
Team members are expected to track the actions taken by partner teams to ensure that objectives are met effectively.
The analyst measures performance against defined business goals to validate the success of various digital initiatives.
There is a heavy emphasis on process improvement, where the analyst identifies ways to streamline current workflows for better efficiency.
The role requires staying updated with the latest trends in digital commerce and online retail operations.
Working in this capacity involves a global mindset, collaborating closely with teams in Mooresville, US, and peers in Bengaluru.
Consistency across offices is a key metric for success, ensuring that global retail strategies are executed flawlessly in the local market.
The profile is ideal for individuals who enjoy solving complex puzzles using data and logical reasoning.
Effective communication is vital, as the analyst must present findings to leadership and diverse internal stakeholders.
The position offers a front-row seat to the operations of one of the world's largest e-commerce platforms.
Ultimately, the Associate Analyst is a guardian of the customer experience, ensuring every click on the site leads to satisfaction.
Qualifications
Candidates must possess a Bachelor’s Degree in any discipline from a recognized and accredited university or institution.
A strong foundation in critical thinking is essential to dissect complex problems and find sustainable solutions.
Problem-solving skills are a prerequisite, as the role involves investigating root causes of operational and customer-facing issues.
The applicant should demonstrate effective communication skills, both written and verbal, to interact with global stakeholders.
Functional knowledge of digital commerce or retail operations is highly beneficial for a quicker transition into the role.
The ability to influence others without direct authority is important for ensuring cross-functional tasks are completed.
Strong prioritization skills are needed to manage multiple tasks and projects within tight deadlines.
Experience or comfort with reporting tools is necessary for interpreting data and performance metrics effectively.
Resiliency is a key trait, allowing the professional to adapt to changing business needs and handle challenges with a positive mindset.
Teamwork and collaboration are at the heart of the company’s culture, requiring a cooperative and helpful attitude.
Proficiency in the Microsoft Office Suite, particularly Excel and PowerPoint, is mandatory for daily operational tasks.
A high level of attention to detail is required to ensure MAP compliance and data accuracy across thousands of product listings.
For the Associate level, relevant experience ranging from 0 to 2 years is expected, making it perfect for recent graduates.
Basic understanding of data analytics tools such as Adobe Analytics or Power BI is considered a significant advantage.
Familiarity with customer feedback tools like Medallia or session recording tools like Fullstory is helpful.
The candidate should have an analytical mindset capable of evaluating the end-to-end online shopping journey.
A proactive approach to learning new technologies and retail strategies is highly valued by the leadership team.
The ability to work on-site at the Bengaluru office is a mandatory requirement for this specific job requisition.
Candidates should be comfortable working in a fast-paced, high-volume retail environment where precision is paramount.
An understanding of vendor policy agreements and pricing psychology can help the analyst excel in MAP-related tasks.
Additional info
The position is located at the Manyata Embassy Business Park, one of Bengaluru's premier tech hubs.
The workspace is designed to be ultramodern, featuring collaborative zones and cutting-edge hardware for all associates.
Employees have access to an on-site gym, promoting a healthy work-life balance and physical well-being.
An on-site medical clinic is available to ensure that health and wellness are prioritized during working hours.
The role offers a competitive salary package along with various corporate perks typical of a Fortune 100 organization.
Lowe’s India is an equal opportunity employer, fostering a workplace free from discrimination based on race, gender, or religion.
The company provides a platform for career growth, with many associates moving into Senior Analyst or Management roles.
Training programs and mentorship opportunities are readily available to help new hires acclimate to the retail industry.
The team environment is described as inclusive and supportive, with regular huddles and team-building activities.
Participation in the "Catalyze" platform allows associates to contribute to innovation and internal startup-style projects.
The role provides exposure to international business standards and the complexities of US-based retail regulations.
Working with tools like PCM (Product Content Management) and EIS provides valuable technical experience in e-commerce infrastructure.
The office location in Nagavara is well-connected to various parts of Bengaluru, making the commute manageable for many.
Lowe’s has a strict policy against charging any fees for recruitment, ensuring a fair and transparent hiring process.
The company’s focus on sustainability and social impact means employees can take pride in the organization's ethical footprint.
This role is an excellent starting point for anyone looking to build a long-term career in the data and analytics domain.
The associate will be part of a team that directly influences the shopping experience for millions of users in the US.
Regular interactions with the Mooresville headquarters ensure that the Bengaluru team is perfectly aligned with global goals.
The shift towards AI/ML in retail means the analyst will be working in an environment that is constantly evolving.
Applying for this role opens doors to a global network of professionals and a lifetime of learning in the retail tech space.
Please click here to apply.
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