Position:
- Analyst, Data Analytics
Company:
- American Express
Location:
- Gurugram, Haryana, India
Job type:
- Full-time
Job mode:
- Hybrid
Job requisition id:
- 26004394
Years of experience:
- 0 to 2 years
Company description:
- American Express is a globally recognized financial services organization with a long-standing legacy of delivering value through innovation, customer trust, and service excellence
- The company has built its reputation over more than a century by consistently introducing new financial products and enhancing customer experiences across markets
- Its operations span across credit cards, payment solutions, travel services, and commercial financial products, serving millions of individuals and businesses worldwide
- A strong focus on customer centricity drives every aspect of its operations, ensuring that users receive reliable, secure, and high-quality services
- The organization emphasizes a culture where employees are supported both professionally and personally, enabling them to contribute effectively while growing in their careers
- American Express promotes a collaborative and inclusive workplace, encouraging diverse perspectives and ideas to solve complex business problems
- It invests heavily in technology, analytics, and data-driven strategies to stay ahead in the evolving financial ecosystem
- Employees benefit from continuous learning opportunities, leadership development programs, and access to modern tools and technologies
- The company is also known for its commitment to ethical practices, corporate responsibility, and community engagement
- With a strong presence in both developed and emerging markets, American Express continues to expand its offerings while maintaining a high standard of trust and reliability
Profile overview:
- This role is positioned within the Analytics function that supports the Global Commercial Card business
- The candidate will work closely with cross-functional teams to deliver insights that directly impact customer acquisition and growth strategies
- The role involves working on data-driven initiatives that influence how the company engages with customers and improves business performance
- The individual will be responsible for analyzing large datasets to identify patterns, trends, and opportunities that can drive business outcomes
- Collaboration is a key aspect, as the role requires interaction with multiple stakeholders including business teams, product teams, and technology partners
- The position focuses on creating actionable insights that help leadership make informed decisions across channels and product lines
- The candidate will contribute to shaping strategies related to marketing performance, customer engagement, and revenue optimization
- There is a strong emphasis on storytelling, where insights must be communicated clearly to both technical and non-technical audiences
- The role also encourages experimentation with modern technologies, including GenAI, to enhance analytical capabilities and solve business challenges
- It offers exposure to real-world business problems and provides an opportunity to work in a fast-paced, impact-driven environment
- The individual will play a meaningful role in supporting the US market while being based in India, gaining global exposure
- This position is ideal for someone who wants to build a strong foundation in analytics while working in a large-scale enterprise environment
Qualifications:
- A Bachelor’s degree in a quantitative discipline such as Statistics, Mathematics, Engineering, Economics, or Physics is required
- Candidates should have up to two years of relevant experience in analytics, data science, or related fields
- Strong analytical thinking and problem-solving abilities are essential for success in this role
- Proficiency in programming languages such as SQL and Python is expected
- Familiarity with machine learning concepts and data science techniques is important
- Ability to work with large datasets and derive meaningful insights from complex information is required
- Candidates should demonstrate an understanding of business problems and how data can be used to address them
- Exposure to emerging technologies such as Generative AI and their application in business scenarios is highly valued
- Strong communication skills are necessary to present insights effectively to stakeholders
- Ability to work independently as well as collaboratively in a matrix organization is important
- Time management skills and the ability to handle multiple projects simultaneously are required
- Candidates should be comfortable working with cross-functional teams across different geographies
- A proactive mindset with a willingness to learn and adapt to new tools and technologies is expected
- Attention to detail and accuracy in analysis are critical for delivering high-quality outputs
- Candidates should be capable of translating technical findings into business-friendly recommendations
Additional info:
- The company offers competitive compensation along with performance-based incentives
- Employees receive support for financial planning and retirement benefits
- Health and wellness benefits include medical, dental, and vision coverage depending on location
- Flexible work arrangements are available, including hybrid and remote options based on role requirements
- Paid parental leave policies support employees during important life events
- Access to wellness centers and counseling programs helps employees maintain mental and physical well-being
- The organization encourages continuous learning through training programs and career development initiatives
- Employees have opportunities to grow within the company through internal mobility and leadership roles
- The company promotes a culture of inclusion and equal opportunity for all employees
- Hiring decisions are made based on merit without discrimination of any kind
- Background verification is part of the hiring process as per company policies
- Employees are encouraged to bring innovative ideas and contribute to business transformation
- The work environment supports collaboration, innovation, and personal growth
- The company values employee feedback and encourages open communication
- This role provides exposure to global markets and large-scale business operations
Key Responsibilities:
- Analyze marketing and sales performance data to identify trends and opportunities for growth
- Develop insights that support strategic decision-making across customer engagement and product performance
- Work closely with cross-functional teams to ensure alignment on business goals and analytical outputs
- Translate complex datasets into clear, actionable recommendations for leadership
- Create compelling narratives using data to influence stakeholders and drive business outcomes
- Collaborate with technology and analytics teams to build and deploy analytical solutions
- Support initiatives related to customer acquisition and organic growth strategies
- Apply machine learning and data science techniques to solve business problems
- Experiment with emerging technologies such as GenAI to improve analytical capabilities
- Manage multiple projects simultaneously while maintaining high quality standards
- Engage with stakeholders across different geographies and functions
- Continuously improve analytical processes and methodologies
- Ensure data accuracy and integrity in all analyses performed
- Contribute to innovation by proposing new ideas and approaches
Please click here to apply.

