Position:
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Product Data Analyst
Company:
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Ford Motor Company
Location:
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Chennai, Tamil Nadu, India
Job type:
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Full-time
Job mode:
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Hybrid
Job requisition id:
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45470
Years of experience:
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0-3 years
Company description:
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Ford Motor Company is a global automotive leader known for its innovative vehicles, cutting-edge technology, and dedication to shaping the future of mobility.
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With a history of over a century, Ford has consistently delivered quality vehicles that meet the evolving needs of customers around the world.
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The company is committed to sustainability and is actively working to reduce its environmental footprint through the development of electric and hybrid vehicles.
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Ford operates in multiple regions and has a strong presence in India, contributing to the country's automotive sector.
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The organization values collaboration and strives to create a work environment that encourages creativity and the sharing of ideas.
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Ford's Chennai operations play a crucial role in product development, manufacturing, and service delivery, supporting both local and global markets.
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The company fosters a culture of learning and growth, providing employees with opportunities to build meaningful careers.
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Ford Pro FinSimple is one of the initiatives under the Ford umbrella, focusing on providing simple, effective financial solutions to customers and businesses.
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The company prioritizes innovation and is always exploring new ways to enhance the driving and ownership experience.
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With a strong emphasis on customer satisfaction, Ford ensures that its products and services cater to the needs of different markets.
Profile overview:
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As a Product Analyst, you will play a central role in understanding and improving Ford Pro FinSimple’s products.
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You will use data to support product strategies and development, ensuring that the company’s offerings meet market demands.
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Your role will involve analyzing customer feedback and market trends to identify gaps and areas for enhancement.
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You will collaborate closely with product managers, software developers, and stakeholders to ensure that new and existing products address customer needs.
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Your work will help improve existing products and guide the creation of new features and services.
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You will identify opportunities based on data, quantifying potential impacts to help shape product direction.
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You will also work to resolve any issues that arise in production environments, collaborating with various teams to maintain product quality.
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You will develop and manage dashboards and reports to monitor performance and track key metrics.
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Your analysis will feed into A/B testing initiatives and experimentation to assess the value of new product features.
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You will share your findings in a way that is accessible and clear, tailoring your communication to different groups within the company.
Qualifications:
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A bachelor’s degree or equivalent in a related field such as business, data analytics, or engineering.
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Ability to analyze data and translate findings into practical insights.
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Strong communication skills that enable you to present ideas and collaborate effectively with colleagues.
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Familiarity with data analysis tools like Airtable, Power BI, Looker, and QlikSense.
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An interest in the principles of product management and the willingness to learn more about this field.
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Comfort working with cross-functional teams and navigating different business priorities.
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A detail-oriented mindset with the ability to prioritize tasks and manage time effectively.
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Flexibility and adaptability in a fast-paced work environment.
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Initiative to identify opportunities for improvement and propose creative solutions.
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Willingness to grow and develop new skills to support your work and the company’s goals.
Additional info:
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The job is based in Chennai, with a hybrid work arrangement that balances remote and onsite work.
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You will report directly to the product team, collaborating with multiple stakeholders and teams within the company.
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Your contributions will help Ford refine its product strategies and stay competitive in a dynamic market.
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You will have the chance to work with a supportive team that values open communication and constructive feedback.
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Ford provides resources and training to help you succeed in your role, including access to the latest tools and technology.
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You will participate in regular meetings to discuss project progress and share updates on your work.
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You will be expected to uphold Ford’s values of integrity, transparency, and excellence in everything you do.
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The position is ideal for someone looking to grow their career in a global company with a strong commitment to quality and innovation.
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If you are passionate about data, technology, and product development, this role offers a unique opportunity to contribute to a respected brand.
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Join Ford and be part of a team that is driving change and making a difference in the world of mobility and finance.
Expanded responsibilities in detail:
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Analyze data from multiple sources including internal databases, third-party tools, and market research to assess product performance and usage patterns.
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Identify trends, pain points, and areas for improvement by examining customer behavior, market conditions, and competitive activity.
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Conduct in-depth research to understand what customers need and how current products are meeting those needs.
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Work with product managers to translate your analysis into actionable recommendations that guide future product development.
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Regularly update and maintain product dashboards that track key performance metrics such as adoption rates, feature usage, and customer satisfaction.
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Support the implementation of new product features by validating their impact through testing and experimentation.
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Create clear documentation of your findings, outlining potential benefits, risks, and suggestions for next steps.
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Participate in planning sessions where product roadmaps are reviewed and updated based on evolving market needs and data insights.
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Collaborate with software engineers and marketing teams to ensure product changes are aligned with customer expectations.
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Provide data-backed input on prioritizing new features and resolving issues in the product backlog.
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Engage in ongoing discussions with cross-functional teams to share knowledge and gather feedback on your work.
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Seek out opportunities to streamline data collection and reporting processes, enhancing efficiency and accuracy.
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Take ownership of your projects, following up on open items and ensuring that data-driven insights translate into meaningful changes.
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Use A/B testing and controlled experiments to assess the effectiveness of new ideas, refining hypotheses and evaluating outcomes.
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Present your findings in formats that are easy for stakeholders to understand, using visuals and straightforward language.
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Help shape the overall direction of Ford Pro FinSimple’s products by applying your understanding of the market, customer needs, and performance data.
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Continuously evaluate the impact of product updates, measuring how they improve user experience and align with broader business goals.
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Identify and flag potential risks or challenges, proposing strategies to address them before they impact customers.
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Support the development of new features by sharing data that reveals unmet needs or emerging opportunities in the market.
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Provide insights to marketing and operations teams to ensure that product messaging and support services are aligned with customer expectations.
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Maintain a focus on data integrity, ensuring that all analyses are based on accurate and up-to-date information.
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Contribute to a positive and collaborative team culture, sharing your knowledge and helping others grow in their roles.
Please click here to apply.
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