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Capita is hiring for a fresher entry level Data Analyst role in India



Position:

  • Analyst – Business Intelligence

  • Focused on deriving data-driven insights and enabling effective decision-making

  • Involves advanced data handling, cleansing, and reporting for both internal and external audiences

  • Requires coordination with business units and data analytics teams to streamline processes and improve data quality

Company:

  • Capita

  • A global leader in business process outsourcing and customer experience management

  • Focused on delivering end-to-end solutions supported by technology and human capital

  • Provides services across sectors like government, defense, financial services, and education

Location:

  • Pune, Maharashtra, India

  • On-site role, requiring regular interaction with internal teams and stakeholders

  • Close coordination with departments in the same physical office for better collaboration and communication

Job type:

  • Full-time employment

  • Structured work environment with expected deliverables and reporting cycles

  • Contributes to business objectives and analytics-driven initiatives

Job mode:

  • Fixed-term

  • Designed to meet specific business or project needs within a defined period

  • Potential for renewal or transition to permanent depending on performance and project pipeline

Job requisition id:

  • 10108707

Years of experience:

  • Not specified

  • Role appears open to candidates from fresher, entry-level to senior-level depending on skill alignment


Company Description:

  • Capita is a globally recognized outsourcing and professional services firm, with operations spanning across multiple countries including the UK, India, and other parts of Europe.

  • The company specializes in helping both public and private sector clients operate more efficiently by transforming their business processes using a combination of human expertise and technology.

  • With over 34,000 employees worldwide, Capita has built a strong reputation for streamlining business operations, enhancing consumer interactions, and delivering measurable outcomes.

  • Its wide-ranging services span across domains such as customer management, IT solutions, administrative support, learning and development, public sector operations, and more.

  • Capita’s mission revolves around making the complex simple. By leveraging innovative tools and analytics, they enable clients to meet evolving market demands with agility.

  • As a publicly listed company, Capita reported an adjusted revenue of approximately £2.4 billion. Its strategic focus on AI integration, data-driven transformation, and automation ensures that clients always stay one step ahead.

  • With a high emphasis on integrity, adaptability, and customer success, Capita continues to be a trusted partner for thousands of businesses around the world.


Profile Overview:

  • This role as a Business Intelligence Analyst within Capita offers a dynamic and impactful position for individuals passionate about data analytics, business reporting, and strategic insight generation.

  • As part of the data analytics team, the selected candidate will be responsible for developing and maintaining high-quality reporting processes and analytical outputs that influence business decisions.

  • The position requires collaboration with internal stakeholders to understand data needs, monitor key performance metrics, and ensure alignment of analytical outputs with business goals.

  • Analysts will be expected to support various functions by preparing detailed reports using business analytics tools and contribute to the continuous improvement of existing reporting systems.

  • An important part of the role involves maintaining data accuracy, validating incoming data streams, and taking part in regular audits to ensure high data quality standards.

  • By working closely with fellow analysts, the candidate will also contribute to automation initiatives and efficiency improvements within analytics processes.

  • Candidates will engage with the broader data analytics community at Capita and participate in knowledge-sharing sessions, thereby growing both personally and professionally.

  • The position is ideal for individuals who enjoy exploring data, identifying patterns, and making actionable recommendations for improved business performance.


Qualifications:

  • Strong foundation in data analysis, data visualization, and statistical interpretation techniques

  • Proficiency with business analytics and reporting tools such as Power BI, Tableau, SQL, Excel, or equivalent platforms

  • Ability to handle large datasets and derive meaningful insights that drive decision-making

  • Familiarity with data cleansing, validation, and transformation processes to maintain data integrity

  • Comfortable working with databases, querying languages, and applying logical frameworks for problem-solving

  • Excellent communication skills to collaborate with cross-functional teams and convey insights effectively

  • Capable of understanding and translating business requirements into actionable data solutions

  • Ability to create and maintain documentation for data models, business requirements, and reporting logic

  • High attention to detail, especially when auditing data quality or producing dashboards for stakeholders

  • Demonstrated ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment


Additional Info:

  • As a Business Intelligence Analyst at Capita, individuals become part of a larger strategic effort to drive data-enabled transformations across multiple business units.

  • The position offers exposure to real-world business challenges and provides an opportunity to solve them using the power of data and analytics.

  • Capita’s culture encourages innovation, collaboration, and a customer-first mindset, making it an ideal environment for data professionals looking to make a meaningful impact.

  • Employees are given access to internal communities and continuous learning programs to upskill themselves and stay updated with the latest analytical trends.

  • The role includes regular involvement in performance tracking, metric development, and internal reporting, positioning the analyst as a key stakeholder in business success.

  • Capita values transparency, accountability, and respect within the workplace and offers tools and resources to maintain employee well-being and work-life balance.

  • While this is a fixed-term contract role, exceptional performers may be considered for long-term positions or transitions to different verticals within Capita.

  • The company’s flat hierarchy promotes open discussions and knowledge exchange between different teams, ensuring collective learning and shared responsibility.

  • The analyst will be encouraged to innovate and experiment with new techniques for reporting, data presentation, and visualization as part of ongoing process improvement.

  • Overall, the role promises a fulfilling career path for data professionals willing to adapt, grow, and drive change through data.


Please click here to apply.


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