BetterHelp is hiring for a remote entry level Data Analyst role in US

Position:

• Data Analyst

Company:

• BetterHelp

Location:

• US - Remote

Job Type:

• Contract

Job Mode:

• Remote

Job Requisition ID:

• #LI-AJ

Years of Experience:

• Minimum of 1 year (internship, co-op also works)
  

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Company Description:

• Founded in 2013, BetterHelp has grown to become the largest online therapy platform globally.
• Committed to making mental health services accessible, affordable, and convenient for everyone.
• Operates in over 210 countries, offering services in more than 60 languages.
• Employs a network of over 30,000 licensed therapists who have positively impacted the lives of millions.
• Focuses on removing traditional barriers to therapy and providing innovative solutions to address the growing demand for mental health support.
• Strongly prioritizes employee well-being and professional development, fostering a positive and inclusive workplace culture.
• A part of Teladoc Health, BetterHelp emphasizes diversity, individuality, and equal opportunities for all.

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Profile Overview:

• The Data Analyst role at BetterHelp is critical to driving insights and supporting key business decisions.
• Responsibilities include analyzing large datasets, creating dashboards, and delivering actionable recommendations.
• The role demands a collaborative mindset to work closely with cross-functional teams like marketing, product, and engineering.
• This position is an opportunity to influence product growth and optimization through data-driven decisions.
• You'll engage in SQL-focused work and play a significant role in cultivating a data-centric culture.
• The ideal candidate is passionate about mental health and eager to contribute to a mission-driven organization.
• Flexible working arrangements, a supportive team, and opportunities for professional growth make this role highly rewarding.

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Qualifications:

• Essential Requirements:
  • A Bachelor’s or Master’s degree in Computer Science, Statistics, Mathematics, Engineering, or a similar quantitative field.
  • Advanced SQL proficiency with experience in data wrangling and analysis.
  • Minimum of 1 year in a data analysis role focused on user behavior (e.g., marketing, product, UI/UX) and working with large datasets (internship, co-op also works).
  • At least 1 year of experience with BI tools like Looker.
  • Strong communication skills (both oral and written), attention to detail, and excellent organizational abilities.
• Preferred Skills:
  • Familiarity with handling large-scale data transformations, such as dbt incremental models.
  • Experience with Python-based workflow orchestration tools like Airflow.
  • Knowledge of container orchestration tools like Docker or Kubernetes.
  • Exposure to web event tracking tools (e.g., Snowplow) and marketplace products.
  • Experience in DataOps practices, data governance procedures, and working with data catalogs.

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Additional Info:

• Key Responsibilities:

  • Deliver actionable analytical insights via dashboards and ad-hoc analyses to key stakeholders.
  • Break down complex datasets into meaningful conclusions that can influence business decisions.
  • Collaborate with marketing, product, and engineering teams to optimize growth and performance.
  • Train stakeholders and develop resources like documentation to empower others in data analysis.
  • Maintain a sustainable work-life balance while contributing to a meaningful cause.

• What You Won’t Do:

  • Worry about the company’s financial stability, as BetterHelp is well-funded and supported.
  • Limit yourself to just data analysis tasks – involvement in marketing, product strategy, and more is encouraged.
  • Encounter office politics or negativity; the culture promotes positivity and teamwork.
  • Sacrifice personal well-being for work; sustainable work-life practices are a priority.

• Remote Work Details:

  • While this is a remote position, occasional travel (up to three times a year) to the Mountain View, CA office and one company-wide offsite is required.
  • Travel expenses are covered, and reasonable accommodations are available for unique circumstances.

• Compensation and Benefits:

  • Hourly pay range: $30 - $36.
  • Complimentary BetterHelp accounts for all team members.
  • Opportunity to contribute to a product that positively changes lives.
  • Being part of a diverse, inclusive, and supportive work environment.

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