Short Description:
ServiceNow seeks an Associate Data Scientist in North America and Canada. Join the Digital Technology team to enhance security analytics, optimize tools, and lead cross-team projects. This role involves constructing security analytics programs, machine learning integration, and staying current with data science trends. Requirements include a Bachelor's degree, proficiency in SQL, Python, and Power BI, with 0-2 years of experience. Valued skills encompass problem-solving, machine learning, and project management, with an emphasis on adaptability, communication, and collaboration. ServiceNow offers competitive compensation, equity, and comprehensive benefits, fostering an inclusive and flexible work culture.
Position: Associate Data Scientist
Employee Type: Regular
Region: AMS - North America and Canada
Work Persona: Flexible or Remote
Company Description
At ServiceNow, our technology empowers the world, and our people make it all possible. We move swiftly because the world can't wait, and we pioneer innovations in ways no one else can for our customers and communities. By joining ServiceNow, you become a part of a team of ambitious change-makers with an insatiable curiosity and a passion for ingenuity. We understand that your best work flourishes when you live your best life and share your unique talents, so we do everything possible to make that a reality. We dream big together and support each other in realizing our individual and collective aspirations. The future is ours, and it begins with you.
With over 7,700 customers, we serve approximately 85% of the Fortune 500®, and we take pride in being recognized as one of the FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
Find out more on our Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, diverse backgrounds, who may not follow a conventional path related to this role. We firmly believe that skills and experience are transferable, and the desire to dream big makes for great candidates.
Job Description
About Digital Technology & The SSO
We are not your typical IT department; we are Digital Technology. The world around us is constantly changing, and so are we. We are redefining what it means to be IT, with a focus on transformation, experience, AI-driven automation, innovation, and growth.
We are dedicated to delivering delightful, secure customer and employee experiences that accelerate ServiceNow's journey to becoming the definitive enterprise software company of the 21st century. And we love co-creating, using, and showcasing our own products to make it happen.
In essence, we aspire to make the world work better for our employees and customers. When you work in ServiceNow Digital Technology, you work for them.
The ServiceNow Security Organization offers top-notch, inventive security solutions to minimize risk and safeguard the company and our clients. We enable our customers to transition their most sensitive data and workloads to the cloud, accelerating our business to be the most trusted SaaS provider. We foster an environment where our employees take pride in their work and can make a positive impact.
What You Get to Do in This Role:
- Contribute to the Development of Security Analytics: You will play a pivotal role in constructing and enhancing our security analytics program. Your work will directly influence the efficiency and effectiveness of our Security Organization.
- Lead Cross-Team Analytics Projects: Assume responsibility for managing cross-team analytics projects, collaborating with colleagues from various departments. Your projects will significantly impact the security organization's overall performance.
- Optimize Tools and Platforms: Engage in the expansion and enhancement of essential tools and platforms to meet the growing demand for analytics in our rapidly evolving security organization.
- Collaborate Across Levels: Interact with a diverse range of end-users, from individual team members to senior leadership. Your objective is to drive the implementation of effective analytics solutions that address security challenges.
- Machine Learning Integration: Explore, recommend, and implement new machine learning capabilities across the organization. You will have access to various tools and training resources to support your initiatives.
- Stay Current with Data Science and AI Trends: Continuously analyze current trends in data science and AI. Apply your insights to expand and enhance our processes, tools, and capabilities in the security domain.
- Global Collaboration: Foster strong working relationships with professionals at all levels, collaborating with teams worldwide in different locations. Your ability to work within a global network will be crucial to your success in this role.
Qualifications
In order to excel in this role, we require someone who has:
- A Bachelor's degree in Data Science, Computer Science, or a related field.
- Proficiency in SQL, Python, and Power BI.
- Knowledge of or experience working with Snowflake or similar cloud data warehousing or ETL tools.
- 0-2 years of experience in Data Science, Computer Science, or a related field.
- Strong analytical and problem-solving skills.
- Familiarity with machine learning, data analysis, and statistical modeling.
- The ability to work effectively as part of a team and independently.
- An eagerness to learn and adapt to new technologies and methodologies.
- The ability to quickly investigate, learn, and work with new applications and tools.
- Fundamentals in databases and analytics.
- Experience in planning and implementing project roadmaps.
- Comprehensive communication, writing, and presentation skills to communicate with individuals at all levels (from entry level to executive).
- Strong organizational and prioritization skills to manage various projects of varying scales simultaneously.
- Self-motivated passion for creating new solutions and maintaining existing projects.
- Proficiency in leveraging a wide range of technology tools and solutions to automate processes and support a variety of fast-growing and changing business needs.
- Exceptional relationship-building skills with empathy and social awareness, enabling successful collaboration with people and groups from various cultural backgrounds and locations worldwide.
- Nice-to-have experience with JavaScript, Tableau, and the ServiceNow Platform.
For positions in California (outside of the Bay Area), we offer a base pay of $95,490 - $138,510, in addition to equity (when applicable), variable/incentive compensation, and benefits. Sales positions typically include a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay mentioned is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time-off plan, and family leave programs (subject to eligibility requirements). Compensation depends on the geographic location of the role and is subject to change based on the work location. For those working in the Bay Area, there is a pay enhancement for positions in that geographical area; please reach out to your recruiter for additional details.
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin, or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote, and required-in-office.
If you need a reasonable accommodation to complete any part of the application process, or if you have limited ability or are unable to access or use this online application process and need an alternative method for applying, please reach out to us at talent.acquisition@servicenow.com for assistance.
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