Business Analyst at Sprinklr

Short Description:

Sprinklr, a leading enterprise software company, seeks an Associate Program Manager in Gurgaon. Responsibilities involve providing data-driven insights, collaborating on strategic planning, and leading cross-functional initiatives. Candidates need a Bachelor's degree, analytical skills, strategy experience, and proficiency in Excel and PowerPoint. Sprinklr offers a supportive culture, competitive benefits, and an inclusive workplace.

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Company Overview:

Sprinklr is a prominent enterprise software company dedicated to enhancing customer-facing functions. With its cutting-edge AI technology, Sprinklr's Unified Customer Experience Management (Unified-CXM) platform empowers businesses to provide personalized experiences to customers across various modern channels. Headquartered in New York City and with a global presence, Sprinklr collaborates with over 1,000 of the world's most valuable enterprises, including renowned brands like Microsoft, P&G, Samsung, and more than 50% of the Fortune 100.

Discover more about our corporate culture and how we prioritize employee well-being through The Sprinklr Way.

Description:

We are a centralized team that supports cross-functional initiatives within the Global Product Success & Services organization. As part of this team, your role will involve providing data-driven insights, managing transformation projects, and assisting with business operations through rapid analyses, communication strategies, and stakeholder management.

Key Responsibilities:

• Business Partnership: Establish and nurture relationships with stakeholders concerning capacity, cost, utilization, project management, reporting, and analytics. Collaborate with senior leadership to make data-driven decisions using your analytical skills and business acumen.

• Strategic Planning and Execution: Work closely with senior leaders and cross-functional teams to define and refine the company's strategic priorities.

• Business Acumen and Structured Thinking: Develop a deep understanding of our business model, products/services, and target market segments. Identify areas for improvement, potential risks, and opportunities, and employ structured thinking to solve business problems.

• Data Insights and Analysis: Formulate hypotheses, conduct quick analyses, and summarize insights concisely. Present these insights to senior leadership to drive better outcomes.

• Performance Tracking and Reporting: Establish key performance indicators (KPIs) to measure the success and impact of strategic initiatives. Monitor and track performance metrics, delivering regular reports and analyses to senior management.

• Communication: Create and review data visualizations to enhance internal understanding. Clearly convey insights and assist in developing executive-level presentations summarizing strategic findings and recommendations.

Position Overview:

As an Associate Program Manager, you will play a pivotal role in supporting the development and execution of the company's strategic initiatives. You will collaborate closely with cross-functional teams and senior leadership to drive strategic initiatives and business excellence programs. This role presents an exciting opportunity for analytical thinkers with excellent problem-solving skills and a passion for enhancing business performance.

Requirements:

• Bachelor's degree in Business Administration, Engineering, Economics, Finance, or a related field from a Tier 1 Institute.

• Master's degree is a plus.

• Proven experience as a strategy analyst/consulting analyst or in a similar role in a fast-paced, dynamic industry.

• Strong analytical and critical thinking skills, with the ability to analyze complex data, identify patterns, and draw meaningful insights.

• Excellent research and problem-solving abilities with a keen attention to detail.

• Advanced proficiency in Microsoft Excel, PowerPoint, and other analytical tools.

• Experience with visualization tools such as Power BI/Tableau is a plus.

• Exceptional communication and presentation skills, with the ability to effectively convey complex information to diverse stakeholders.

• Strong interpersonal skills, with the ability to collaborate and build relationships at all levels of the organization.

• Ability to work independently and manage multiple projects simultaneously while meeting deadlines.

Why You'll Love Sprinklr:

At Sprinklr, we are dedicated to creating a culture where you feel valued and a part of our family. We prioritize your happiness, well-being, and the importance of your contributions. For full-time employees, we offer flexible paid time off, paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off for learning and career development.

We are committed to our mission of making customers happier and aspire to become the world's most beloved enterprise software company.

We invest in our people by empowering them to achieve their personal and professional best. We provide opportunities for well-being, including daily meditation breaks, virtual fitness, and access to Headspace. Continuous learning opportunities are available through LinkedIn Learning and more.

Equal Employment Opportunity:

At Sprinklr, we believe in creating a judgment-free and inclusive workplace where every employee, regardless of gender, race, ethnicity, age, or lifestyle preference, feels like they belong, are respected, and heard. We celebrate diversity and believe that our collective strength lies in our differences. Sprinklr is proud to be an equal opportunity workplace and an affirmative action employer, committed to equal employment opportunity. See also Sprinklr's EEO Policy and EEO is the Law.

Location: Gurgaon, Haryana, India

Employment Type: Full-Time

Job Requisition ID: 106563-JOB

Please click here to apply.