Position
Learning Analytics Data Analyst
Company
FedEx
Location
Hyderabad, Telangana, India
Job Type
Full Time
Job Mode
Onsite
Job Requisition ID
RC779730
Years of Experience
0-3 years
Company Description
FedEx is a globally recognized organization that has established itself as one of the largest providers of transportation, logistics, and business solutions across the world. The company operates an extensive network that connects customers, businesses, and communities across more than 220 countries and territories. Through decades of innovation, operational excellence, and customer focused services, FedEx has built a reputation for reliability, efficiency, and continuous improvement.
Since its founding, the organization has consistently invested in technology, people, and infrastructure to deliver exceptional customer experiences. Every shipment handled by FedEx represents the coordinated effort of thousands of professionals working together across different business functions, making teamwork and collaboration central to the company's success.
The organization follows a people first philosophy that recognizes employees as the driving force behind business performance. By creating a supportive environment where individuals are encouraged to grow, innovate, and contribute their ideas, FedEx has built a workplace that values learning, development, and long term career progression.
Diversity, inclusion, and equal opportunity remain important priorities for the company. Individuals from different backgrounds, experiences, and perspectives are welcomed and encouraged to contribute toward common organizational objectives. The company believes that an inclusive workplace helps create stronger teams and better business outcomes.
Learning and professional development are deeply integrated into the organization's culture. Employees receive opportunities to expand their knowledge, improve technical expertise, strengthen leadership capabilities, and develop new competencies that prepare them for future career opportunities.
Innovation continues to shape every aspect of the business. From logistics operations to technology enabled solutions and workforce development initiatives, FedEx consistently looks for ways to improve efficiency while maintaining high quality service standards for customers worldwide.
Through its commitment to employee development, customer satisfaction, operational excellence, and continuous improvement, FedEx continues to maintain its position as one of the world's leading transportation and logistics organizations.
Profile Overview
FedEx is looking for a Learning Analytics Data Analyst who can contribute to the organization's learning and development initiatives while supporting projects that improve employee capability and organizational effectiveness.
The position combines elements of learning analytics, project coordination, stakeholder management, reporting, dashboard development, training support, and business analysis. Individuals joining this role will work closely with multiple departments to understand learning requirements and transform them into practical learning solutions.
The successful candidate will participate in designing, developing, and improving learning programs covering financial, operational, technical, and organizational topics. They will also help measure learning effectiveness by producing reports, dashboards, and performance metrics that support informed business decisions.
This role requires someone who enjoys working with data while also interacting with people across different teams. The position involves balancing analytical responsibilities with communication, planning, documentation, and project execution.
Candidates should be comfortable handling multiple assignments simultaneously while maintaining accuracy, quality, and timely delivery. Strong organizational abilities, structured thinking, and attention to detail will contribute significantly to success.
Collaboration forms an important part of daily responsibilities. The individual will coordinate with business leaders, technical specialists, subject matter experts, and other stakeholders to ensure learning projects are completed successfully.
This opportunity is suitable for candidates interested in analytics, learning and development, project management, reporting, organizational development, and business process improvement within a globally recognized organization.
Role Summary
Learning Analytics Responsibilities
Support learning analytics initiatives by collecting, organizing, and interpreting relevant learning data.
Assist in measuring training effectiveness through meaningful business metrics.
Monitor learning outcomes and generate reports that support business decisions.
Build dashboards that present learning related information in a clear and actionable manner.
Identify trends that help improve employee learning experiences.
Support data driven decision making across learning and development functions.
Learning and Development Activities
Participate in designing learning initiatives that improve employee performance.
Help create engaging learning experiences for different employee groups.
Contribute to developing training materials covering technical, financial, operational, and cultural topics.
Support delivery of instructor led and digital learning sessions.
Assist in improving training quality using participant feedback and performance metrics.
Encourage continuous learning across teams.
Training Needs Analysis
Collaborate with stakeholders to understand business learning requirements.
Identify knowledge gaps affecting organizational performance.
Recommend learning solutions that align with business objectives.
Evaluate existing learning resources and suggest improvements.
Ensure learning programs remain relevant to changing business needs.
Dashboard and Reporting
Develop dashboards using learning related performance indicators.
Compile business reports for leadership review.
Present learning statistics using clear visual formats.
Track participation, completion, and effectiveness metrics.
Maintain reporting accuracy through regular validation of data.
Support management with timely reporting information.
Project Management
Participate in projects from initial planning through successful implementation.
Coordinate project activities across multiple teams.
Prepare project schedules and monitor milestones.
Support resource planning throughout project execution.
Monitor project risks and recommend corrective actions when required.
Maintain project documentation throughout every stage of execution.
Assist in delivering projects within agreed timelines and quality expectations.
Stakeholder Collaboration
Work closely with internal business teams.
Coordinate with subject matter experts during learning program development.
Communicate project progress to managers and stakeholders.
Gather business requirements from different departments.
Build productive working relationships across functions.
Act as a dependable point of coordination during project execution.
Communication Responsibilities
Deliver presentations to different employee groups.
Prepare professional reports and business documents.
Share project updates with leadership teams.
Facilitate discussions during meetings and workshops.
Ensure clear written and verbal communication across stakeholders.
Support knowledge sharing initiatives within the organization.
Key Responsibilities
Learning Program Development
Design learning content aligned with organizational priorities.
Develop structured learning materials for multiple audiences.
Review existing content and improve learning effectiveness.
Assist in creating engaging educational resources.
Support continuous enhancement of learning experiences.
Business Analysis
Collect business information for project planning.
Interpret available data to support informed decision making.
Analyze operational challenges affecting learning performance.
Convert analytical findings into practical recommendations.
Support business improvement initiatives using structured analysis.
Documentation
Maintain project documentation.
Record project schedules and milestones.
Prepare communication materials for stakeholders.
Develop reports summarizing project progress.
Maintain organized project records.
Support documentation of learning resources.
Resource Coordination
Coordinate internal teams involved in project execution.
Work with technical specialists throughout project implementation.
Assist in managing external resources whenever required.
Ensure resources remain aligned with project priorities.
Support efficient utilization of available resources.
Project Execution
Lead assigned initiatives from planning through successful completion while maintaining alignment with business priorities.
Coordinate activities across multiple departments to ensure smooth execution of learning related projects.
Monitor project timelines and ensure deliverables are completed according to agreed schedules.
Balance project scope, quality expectations, available resources, and organizational objectives throughout the project lifecycle.
Identify potential project risks early and work with stakeholders to implement suitable mitigation plans.
Maintain regular communication with project sponsors, managers, and business leaders regarding project progress.
Track milestones, action items, dependencies, and deliverables to keep projects moving efficiently.
Support continuous improvement by documenting lessons learned and recommending process enhancements for future initiatives.
Skills and Competencies
Technical Skills
Demonstrate strong working knowledge of Microsoft Word for documentation, reporting, and professional communication.
Utilize Microsoft Excel for data organization, analysis, reporting, and dashboard preparation.
Prepare impactful presentations using Microsoft PowerPoint for learning sessions and stakeholder meetings.
Work with Adobe Captivate or similar eLearning authoring tools to develop engaging digital learning experiences.
Create meaningful dashboards that simplify complex learning data into actionable insights.
Compile reports that help leadership evaluate training effectiveness and business performance.
Organize structured datasets that support analytical decision making.
Apply statistical thinking when interpreting business and learning related information.
Analytical Skills
Analyze business problems using logical and structured approaches.
Gather information from multiple sources before reaching conclusions.
Identify trends, patterns, and opportunities within learning data.
Measure training effectiveness through relevant performance indicators.
Support evidence based recommendations using available business information.
Evaluate project outcomes and recommend improvements where appropriate.
Develop analytical reports that simplify information for decision makers.
Communication Skills
Communicate confidently with employees across different organizational levels.
Deliver presentations that keep participants engaged throughout learning sessions.
Prepare professional emails, reports, and documentation with clear language.
Explain technical concepts in a manner suitable for non technical audiences.
Build positive working relationships through respectful and effective communication.
Encourage collaboration between different business functions.
Organizational Skills
Manage multiple assignments without compromising quality.
Prioritize activities according to business urgency.
Maintain detailed project documentation throughout execution.
Plan work schedules effectively to meet deadlines.
Organize information in a structured and easily accessible manner.
Demonstrate strong attention to detail while handling multiple responsibilities.
Project Management Skills
Coordinate project activities across different teams.
Monitor schedules, budgets, and project objectives.
Support strategic planning for learning initiatives.
Maintain stakeholder alignment throughout project execution.
Track risks, dependencies, and deliverables.
Ensure projects remain focused on business objectives.
Interpersonal Skills
Build collaborative relationships with colleagues from different departments.
Support team members by sharing knowledge and expertise.
Demonstrate professionalism in daily interactions.
Respect diverse perspectives while working toward shared objectives.
Encourage open communication and constructive feedback.
Foster a cooperative and positive workplace environment.
Qualifications
Candidates should possess knowledge related to learning and development, organizational learning, business analysis, project coordination, or similar professional disciplines.
Experience working with learning management systems, reporting tools, dashboards, or training related initiatives will be valuable for this position.
Strong proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint, is expected because these tools form an important part of daily responsibilities.
Familiarity with Adobe Captivate or comparable eLearning authoring software will provide an additional advantage when creating digital learning materials.
Applicants should demonstrate analytical thinking and the ability to interpret business information for decision making purposes.
The role requires individuals who can organize multiple priorities while maintaining high standards of quality and accuracy.
Excellent written and verbal communication skills are essential because the position involves interacting with employees, managers, technical specialists, and business stakeholders across different functions.
Candidates should possess strong presentation skills and be comfortable delivering training sessions or facilitating knowledge sharing activities.
Effective problem solving capabilities are important for identifying challenges, evaluating available information, and recommending practical solutions.
Organizational skills, creativity, attention to detail, and professional writing abilities will support success in preparing learning content, project documentation, and analytical reports.
The ideal professional should demonstrate strong collaboration skills and work effectively within cross functional teams.
Knowledge of project management practices will help candidates coordinate activities, monitor progress, and ensure successful delivery of assigned initiatives.
Certification such as QDM Expert Certification may provide additional value, although it is not mandatory for consideration.
Individuals who enjoy continuous learning, process improvement, and supporting employee development will find this opportunity professionally rewarding.
Candidates should be comfortable adapting to changing priorities while maintaining a positive and solution oriented mindset.
Additional Information
FedEx promotes a workplace where employees are encouraged to grow professionally through continuous learning opportunities.
The organization values innovation and encourages team members to identify better ways of improving business processes and customer experiences.
Employees are expected to work collaboratively while maintaining high ethical and professional standards.
Equal employment opportunity remains an important principle, and hiring decisions are made without discrimination based on legally protected characteristics.
The company supports diversity, equity, and inclusion by creating an environment where employees from different backgrounds can contribute successfully.
Learning remains a core element of the organizational culture, making this position particularly suitable for individuals who enjoy knowledge sharing and professional development.
Employees have opportunities to collaborate with experienced professionals across multiple business functions, allowing them to expand both technical and professional capabilities.
The position offers exposure to business analysis, project management, stakeholder engagement, learning technologies, dashboard creation, reporting, and organizational development within a global enterprise.
Professionals joining this role will gain experience working on projects that directly influence employee capability, operational efficiency, and business performance.
The organization emphasizes continuous improvement, encouraging employees to identify opportunities for innovation and process optimization.
Working at FedEx provides exposure to global business operations, international best practices, and cross functional collaboration.
Team members are encouraged to contribute ideas that improve learning experiences, simplify processes, and increase organizational effectiveness.
The role provides an excellent opportunity for professionals interested in combining analytics, learning strategy, reporting, project management, and organizational development within a respected multinational company.
Individuals who enjoy solving business challenges using data, communication, collaboration, and structured planning will find meaningful long term career growth in this position.
This opportunity also enables professionals to strengthen leadership capabilities, stakeholder management skills, analytical thinking, and project execution experience while contributing to organizational success.
Please click here to apply.
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