Position:
- Analyst, Analytics and Metrics
Company:
- Mastercard
Location:
- Gurgaon, India
Job type:
- Full time
Job mode:
- Onsite
Job requisition id:
- R 269629
Years of experience:
- 0 to 3 years
Company description:
- Mastercard is a globally recognized organization operating across more than 200 countries and territories, playing a central role in enabling digital commerce and financial connectivity.
- The company focuses on supporting economies by enabling seamless transactions between individuals, businesses, and governments through secure and efficient payment systems.
- It works towards creating a financial ecosystem where accessibility, inclusivity, and convenience are available to users across different regions and economic backgrounds.
- Mastercard provides a wide range of solutions including digital payments, data analytics, fraud prevention, consulting services, and loyalty programs.
- Its innovation-driven approach ensures that financial systems continue to evolve with changing customer expectations and technological advancements.
- The organization collaborates with financial institutions, merchants, governments, and technology providers to create integrated solutions that improve payment experiences.
- A strong emphasis is placed on security, ensuring that every transaction is protected through advanced technologies and compliance frameworks.
- Mastercard also invests in research and development to introduce new capabilities in analytics, artificial intelligence, and customer insights.
- The company culture promotes collaboration, innovation, and continuous learning, encouraging employees to contribute ideas that can shape future solutions.
- Sustainability and inclusive growth are also key priorities, with initiatives aimed at supporting underserved communities and building a more balanced global economy.
- Employees at Mastercard are part of a fast paced environment where cross functional teamwork and problem solving are highly valued.
- The organization believes in empowering individuals and enabling them to achieve their professional and personal potential through meaningful work.
Profile overview:
- The role of Analyst in Analytics and Metrics is part of the Services division, which plays a critical role in delivering value added solutions to clients.
- The position focuses on supporting business operations through data driven insights and structured processes.
- The candidate will work closely with internal teams to understand business needs and identify areas where operational efficiency can be improved.
- A key responsibility includes analyzing workflows within project management functions and identifying opportunities to centralize repetitive or administrative tasks.
- The role involves active collaboration with project managers, consultants, and other stakeholders to ensure smooth execution of ongoing initiatives.
- The selected candidate will contribute to building standardized processes that can be applied across multiple projects and teams.
- There is a strong emphasis on understanding the overall business landscape and aligning analytics efforts with strategic goals.
- The role requires involvement in enhancing user experience by working with internal teams responsible for systems and tools.
- Candidates will be expected to support business continuity by ensuring that operational processes are reliable and scalable.
- This position is part of a newly formed centralized team, which provides a unique opportunity to contribute to building frameworks from the ground up.
- The role also includes identifying pain points within existing systems and proposing actionable improvements.
- Strong communication skills are essential as the candidate will interact with multiple stakeholders across different functions.
- The position offers exposure to global projects and diverse business challenges.
- The candidate will play an important role in enabling project teams to focus more on strategic activities by reducing their administrative workload.
- Overall, this role is suitable for individuals who are analytical, proactive, and interested in working at the intersection of business operations and data insights.
Qualifications:
- A solid understanding of business concepts and the ability to connect analytical findings with business outcomes is required.
- Candidates should possess strong analytical thinking skills, enabling them to interpret data and derive meaningful conclusions.
- Familiarity with project management concepts and lifecycle stages is expected, including planning, execution, monitoring, and closure.
- Strong communication skills are necessary for interacting with cross functional teams and presenting insights clearly.
- Experience or exposure to working in collaborative environments where multiple stakeholders are involved is preferred.
- Ability to manage tasks efficiently in dynamic settings where priorities may change frequently.
- Knowledge of tools such as Microsoft Excel and PowerPoint is important for data analysis and reporting.
- Exposure to platforms like Salesforce or Financial Force will be considered an added advantage.
- Candidates should demonstrate the ability to identify inefficiencies in processes and suggest improvements.
- A proactive mindset is required to take initiative and drive tasks without constant supervision.
- The role requires attention to detail, especially when dealing with data and operational processes.
- Ability to work in agile environments with short timelines and evolving requirements.
- Strong organizational skills to manage multiple responsibilities simultaneously.
- Basic understanding of data analytics concepts such as data interpretation, trend analysis, and reporting.
- Willingness to learn and adapt to new tools, systems, and methodologies.
- A collaborative attitude and openness to feedback are essential for success in this role.
- Candidates should be comfortable working with global teams and adapting to different working styles.
- Problem solving skills are important to address challenges and propose effective solutions.
- A focus on delivering high quality outputs within defined timelines.
- Commitment to maintaining professionalism and ethical standards in all work activities.
Additional info:
- The role involves handling responsibilities related to information security and data protection.
- Employees are expected to follow all organizational policies related to safeguarding company assets and sensitive information.
- Maintaining confidentiality and ensuring the integrity of data accessed during work is a key responsibility.
- Any suspected issues related to data security or policy violations must be reported promptly.
- Completion of mandatory training programs related to security and compliance is required.
- The organization places strong importance on ethical conduct during the hiring and interview process.
- Candidates are expected to participate honestly and follow all guidelines provided during recruitment stages.
- There are clear guidelines regarding the use of AI tools during the application process, which candidates must adhere to.
- The company provides opportunities for career growth and learning through exposure to various projects and teams.
- Employees can expect to work in a structured yet flexible environment that supports innovation and efficiency.
- The centralized team structure allows for better coordination and streamlined operations across departments.
- The role provides an opportunity to contribute to process improvements that can have a significant impact on business performance.
- Working at Mastercard offers exposure to global best practices in analytics and consulting.
- The organization supports continuous skill development through training programs and hands on experience.
- Employees are encouraged to take ownership of their work and contribute to organizational goals.
- The position offers a chance to work on impactful projects that influence business outcomes.
- Collaboration and teamwork are central to the work culture, ensuring knowledge sharing and collective problem solving.
- The role also provides exposure to advanced tools and technologies used in analytics and business operations.
- Candidates will gain experience in handling real world business challenges in a structured environment.
- Overall, this role offers a balanced mix of analytical work, process improvement, and stakeholder management.
Please click here to apply.

