Position:
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Associate Data Scientist
Company:
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United Airlines Business Services Pvt. Ltd., a wholly owned subsidiary of United Airlines
Location:
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Gurugram, Haryana, India
Job type:
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Full-Time
Job mode:
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Onsite
Job requisition id:
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GGN00002434
Years of experience:
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0 to 2 years
Company description:
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United Airlines is one of the leading global aviation companies, operating an extensive flight network that connects major cities across continents and supports millions of travelers each year.
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The organization combines operational excellence with digital transformation to enhance customer journeys, optimize internal processes, and maintain high standards of safety and service reliability.
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Its Digital Technology division focuses on building and maintaining large scale systems that power reservation platforms, airport operations, crew management, revenue systems, and customer engagement channels.
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The company invests heavily in technology modernization, cloud infrastructure, analytics, and advanced modeling capabilities to remain competitive in an evolving aviation market.
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United Airlines Business Services Pvt. Ltd. functions as a strategic technology and analytics hub in India, contributing to enterprise wide initiatives and partnering with teams across global offices.
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Employees gain exposure to complex, real world operational challenges that require analytical thinking, system design, and cross functional collaboration.
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The culture emphasizes teamwork, accountability, innovation, and professional growth while offering health and wellness benefits, collaborative environments, and opportunities to engage with diverse global teams.
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With a strong route network and customer base, the organization continuously focuses on driving operational efficiency, enhancing customer satisfaction, and enabling data driven decision making across the enterprise.
Profile overview:
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The Associate Data Scientist will be part of the Analytics and Innovation team within the Digital Technology organization.
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The team is responsible for addressing complex business challenges through advanced analytics, operations research techniques, and close collaboration with business and technology stakeholders.
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The role requires working alongside leaders from functions such as Airport Operations, Contact Centers, Network Planning, Revenue Management, Digital Products, and Human Resources.
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The selected candidate will contribute to the design and deployment of analytical models that support strategic decisions and automate critical processes.
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Responsibilities include identifying improvement opportunities, collecting and analyzing data, and translating insights into actionable solutions that create measurable enterprise impact.
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The position involves building optimization models, developing algorithms, validating assumptions, and ensuring results are aligned with operational realities.
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Clear communication is a core expectation, including presenting insights to managers and stakeholders in a structured and professional manner.
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The Associate Data Scientist will coordinate technical reviews, track project progress, and escalate issues when required to ensure timely delivery.
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The role also demands proper documentation of models, workflows, and code to promote reusability, collaboration, and long term maintainability.
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This opportunity is designed for early career professionals who want exposure to operations research driven analytics within a large scale airline environment.
Key responsibilities:
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Partner with business teams to identify opportunities where advanced analytics and optimization techniques can improve processes, reduce operational inefficiencies, or increase revenue.
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Conduct detailed data exploration, validation, and transformation to ensure model inputs are accurate and reliable.
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Develop operations research models such as linear programming, mixed integer linear programming, and Markov decision processes to solve real business problems.
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Apply metaheuristic techniques such as genetic algorithms and ant colony optimization when classical optimization approaches require augmentation.
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Collaborate with digital technology teams to integrate analytical solutions into production systems and enterprise platforms.
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Deliver high quality solutions that meet performance, scalability, and accuracy standards.
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Maintain structured documentation of modeling assumptions, constraints, objective functions, and solution approaches.
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Prepare presentations and summaries to communicate insights clearly to cross functional stakeholders.
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Participate in regular technical reviews with project partners to ensure alignment on methodology and expected outcomes.
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Monitor model performance post deployment and refine algorithms as business conditions evolve.
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Support initiatives aimed at driving incremental revenue growth, reducing costs, and improving customer engagement.
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Contribute to knowledge sharing within the Analytics and Innovation team to strengthen collective expertise.
Qualifications:
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Bachelor’s degree in Engineering, Technology, Computer Science, Statistics, Operations Research, Industrial Engineering, Applied Mathematics, Economics, or related disciplines.
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0 to 2 years of professional or academic experience in analytics, optimization, or data science related roles.
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Strong foundation in operations research techniques including linear programming, mixed integer programming, Markov decision processes, and heuristic methods.
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Familiarity with mathematical modeling concepts such as objective functions, constraints, feasibility regions, and optimization solvers.
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Exposure to tools such as Gurobi, CPLEX, or similar optimization solvers is advantageous.
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Programming experience in languages such as C, C++, Java, R, Python, or other structured programming languages.
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Understanding of algorithm design principles and ability to translate mathematical formulations into executable code.
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Knowledge of artificial intelligence and machine learning techniques, both theoretical and applied, is beneficial.
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Strong analytical thinking and problem solving capabilities.
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Effective written and verbal communication skills in English.
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Ability to work collaboratively with stakeholders across multiple business domains.
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Legal authorization to work in India without employment sponsorship.
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Commitment to punctual attendance and adherence to organizational policies.
Additional info:
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This role is offered under local employment terms and conditions within India.
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Employment visa sponsorship or expatriate assignments are not provided for this position.
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The Associate Data Scientist will work onsite in Gurugram, engaging directly with cross functional teams and technology partners.
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The organization promotes equal opportunity employment and supports reasonable accommodations for qualified applicants and employees.
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The position offers exposure to enterprise scale analytics challenges in the aviation industry, enabling early career professionals to build strong domain expertise.
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Employees can access health and wellness benefits and participate in initiatives that promote professional growth and internal mobility.
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The Analytics and Innovation team values collaboration, continuous learning, and solution oriented thinking.
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Candidates must successfully complete the interview process to demonstrate alignment with technical and organizational expectations.
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The role provides opportunities to contribute to enterprise strategy by influencing decision making through quantitative modeling and data driven insights.
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Working in this environment allows professionals to develop practical experience in applying operations research techniques to large scale operational systems.
Please click here to apply.

