zingbus is hiring for a fresher entry level Operations Analyst role in India

Position:

• Operations Analyst

Company:

• zingbus

Location:

• Gurugram, Haryana, India

Job type:

• Full-time

Job mode:

• Onsite

Job requisition id:

• Not specified

Years of experience:

• 0 to 2 years

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Company description

• zingbus is a fast-growing technology-driven intercity travel company in India.

• The company aims to redefine how people travel between cities by providing safe, reliable, and modern transportation.

• Operating with over 300 buses across more than 500 cities, zingbus has successfully completed over six million journeys.

• The mission is to make travel more accessible, particularly for Tier 2 and Tier 3 cities where travel options are often limited.

• The brand focuses on comfort, technology integration, and affordability while also emphasizing safety and sustainability.

• Recent initiatives include the launch of electric premium services, showing commitment toward green mobility.

• zingbus offers three categories of services: zingbus Maxx (luxury premium travel), zingbus Plus (smart buses with amenities), and Valuebus (partnered operators on the platform).

• The company leverages data-led operations, real-time tracking, and smart scheduling to improve the passenger experience.

• With a vision of becoming a leader in sustainable intercity mobility, zingbus continues to expand aggressively in Northern and Southern India.

• Its culture encourages innovation, teamwork, and problem-solving at scale, creating opportunities for employees to make a significant impact.

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Profile overview

• The Operations Analyst will be part of the Demand Team, a central group responsible for ensuring smooth daily business processes.

• The role is designed for candidates with a passion for problem-solving, analytical thinking, and operational efficiency.

• The selected candidate will monitor daily activities, track performance metrics, and identify bottlenecks in workflows.

• They will coordinate with multiple stakeholders, including internal teams and external partners, to resolve challenges quickly.

• Reporting and analysis are key aspects of this position, as the candidate will generate insights for decision-making and efficiency improvements.

• The position requires attention to detail, accuracy in data handling, and strong organizational skills to manage multiple priorities.

• A key expectation is to support ongoing projects, assist with planning, and contribute ideas for process optimization.

• This role offers the chance to learn operational strategy, business execution, and stakeholder management within a fast-paced environment.

• Candidates will gain hands-on exposure to tools like Google Sheets, Docs, and CRM platforms, enhancing their technical and managerial skills.

• Overall, this position is well-suited for early-career professionals looking to grow within the domains of operations, business analysis, and process improvement.

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Qualifications

• Open to candidates with 0 to 2 years of professional experience, ideally in operations, project management, or business development.

• Strong communication skills, both verbal and written, are essential for interacting with senior leaders and presenting solutions effectively.

• The role requires candidates to work independently and manage deadlines while adapting to a fast-paced environment.

• Comfort in working with digital tools such as Google Sheets, Google Docs, and presentation software is expected.

• Familiarity with CRM and LMS platforms adds value, as the role involves managing data and stakeholder communication.

• Skills in project coordination and task prioritization are critical for balancing operational workflows.

• Strong relationship management skills and the ability to negotiate with partners are advantageous.

• Decision-making ability and multitasking competence are necessary to handle operational complexities.

• A results-oriented mindset with attention to accuracy and detail is preferred.

• Overall, the role is designed for adaptable, enthusiastic, and self-motivated individuals who want to grow their careers in operations.

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Additional info

• Employees are offered competitive salary packages in line with market standards.

• The company provides an environment that fosters growth, learning, and career development.

• Collaboration and teamwork are encouraged, with knowledge-sharing and mentorship forming an integral part of the culture.

• The operations team plays a vital role in supporting business scalability, providing ample opportunities for visibility and career progression.

• zingbus is a rapidly expanding organization, offering employees exposure to large-scale operational challenges.

• The candidate will be part of a company at the forefront of technology-enabled travel in India.

• The company’s expansion in IT, marketing, and project management showcases its commitment to innovation.

• Employees also benefit from a workplace that emphasizes problem-solving, inclusivity, and customer-first thinking.

• As the company embraces electric mobility and sustainability, employees will contribute to impactful industry changes.

• Joining zingbus provides an opportunity to build meaningful solutions in intercity travel, contributing to safer, greener, and more efficient transport systems.

Please click here to apply.