Position:
Data Analyst
Company:
WebEngage
Location:
Mumbai, India
Job Type:
Full-time
Job Mode:
On-site
Job Requisition ID:
FOU00508
Years of Experience:
Not explicitly mentioned; as per JD - fresher entry level role; 0-3 years
Company Description:
WebEngage is a globally recognized customer data platform and marketing automation suite, designed to simplify and enhance user engagement and retention for consumer-focused businesses.
With over a decade of experience in the SaaS industry, WebEngage has built a strong and reliable foundation, offering near-profitable growth and delivering exceptional product and service experiences.
The platform provides a unified dashboard solution, allowing companies to collect, analyze, and leverage customer data for highly personalized engagement across multiple channels.
WebEngage serves a diverse clientele, including industries such as e-commerce, education technology (EdTech), financial technology (FinTech), food technology (FoodTech), media and publishing, gaming, banking and financial services (BFSI), healthcare, and online retail.
Recognized as a leader in marketing automation in Asia by G2 in 2021, WebEngage has earned a reputation as one of the hottest SaaS companies worldwide.
The organization fosters a resilient culture focused on sustainable growth, emphasizing transparency, accessibility, and long-term company building.
Headquartered in Mumbai, WebEngage also has a presence in Delhi, Bangalore, São Paulo, and Dubai, enabling it to serve a global market effectively.
The company operates with a customer-first mindset, ensuring that its solutions are tailored to meet business needs while maximizing engagement and retention.
Learn more about WebEngage at www.webengage.com.
Profile Overview:
The role of a Data Analyst at WebEngage is crucial in ensuring data integrity, maintaining accurate reports, and facilitating seamless communication between departments.
The primary responsibility includes handling and managing data across various platforms such as Customer Relationship Management (CRM) systems and Google Sheets.
The analyst will be responsible for updating, verifying, and maintaining reports to ensure consistency and accuracy.
Collaboration with multiple teams will be required to fulfill data requests, ensuring that internal stakeholders have access to the necessary insights for decision-making.
Logical thinking and problem-solving skills are essential for identifying inconsistencies, discrepancies, and anomalies within datasets.
The ability to quickly adapt to changing priorities and tasks is necessary, as the role demands agility in responding to business requirements.
The ideal candidate should possess strong analytical capabilities, an eye for detail, and a proactive approach to managing data-related challenges.
This role provides an opportunity to work in a dynamic, fast-paced environment with opportunities for professional growth and skill development.
Key Responsibilities:
Ensure accurate and efficient data management across multiple platforms, including CRMs and Google Sheets.
Maintain and update reports while ensuring data integrity and timely delivery to relevant stakeholders.
Assist with interdepartmental data requests, facilitating communication and collaboration among teams.
Apply logical thinking to analyze data patterns, identify discrepancies, and rectify inconsistencies as needed.
Stay adaptable and agile, adjusting to changing priorities and project requirements as necessary.
Support organizational needs by executing data-related tasks with efficiency and accuracy.
Qualifications:
Strong analytical skills with the ability to identify data patterns, trends, and anomalies.
Demonstrated adaptability and a willingness to take on new challenges and responsibilities.
A relevant educational background in data analytics, business intelligence, or a related field.
Proficiency in Microsoft Excel, Google Sheets, or similar office software is required.
Experience with Excel Macros or Google Scripts is a plus.
Strong attention to detail, ensuring accuracy in data entry and reporting.
Excellent organizational and time management skills to handle multiple tasks effectively.
Strong communication and interpersonal skills, enabling smooth interdepartmental collaboration.
Additional Info:
Work Culture & Environment:
WebEngage promotes a highly transparent work culture, ensuring employees have a clear understanding of company-wide goals and progress.
The organization conducts monthly and quarterly town hall meetings to provide a comprehensive view of team objectives and company achievements.
Encourages an inclusive, relaxed, and creative work environment that fosters productivity and collaboration.
Employees experience autonomy in their roles while benefiting from open communication and ample opportunities for professional growth.
A healthy work-life balance is a priority, ensuring employees feel supported both personally and professionally.
Employees have the opportunity to participate in company-sponsored offsites for team bonding and relaxation.
Perks & Benefits:
Continuous learning and development are integral to WebEngage, with access to cutting-edge tools and mentorship programs.
Comprehensive medical insurance, including COVID-19 care facilities, is provided for employees.
Mental health programs and contemporary leave policies extend beyond traditional sick leaves to support employees' overall well-being.
Employees are encouraged to expand their skills, engage in learning initiatives, and maximize their potential.
Why Join WebEngage?
Work with one of the leading global SaaS companies in the marketing automation space.
Be part of a team dedicated to innovation, customer engagement, and data-driven decision-making.
Experience a supportive, high-energy work environment that values transparency and growth.
Access learning resources, mentorship opportunities, and career development programs to enhance professional skills.
Collaborate with a diverse group of professionals, working across multiple industries and regions.
If you believe you are the right fit for this role, apply now and be part of the future of marketing automation!
Please click here to apply.
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