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Fedex is hiring for a multiple openings in Analytics - Fresher/Associate/Analyst/Senior



Position:

  • Data Analyst – Associate/Analyst/Senior

Company:

  • Federal Express Corporation AMEA

Location:

  • Saki Vihar Road, Mumbai, Maharashtra 400072, India
  • 601 North Main Road, Pune, Maharashtra 411001, India
  • New Delhi, Delhi 110037, India
  • 26/27 Mahatma Gandhi Road, Bangalore, Karnataka 560001, India

Job Type:

  • Full Time

Job Mode:

  • Regular, in-office position

Job Requisition ID:

  • RC721427

Years of Experience:

  • Various levels (Associate, Analyst, Senior)
  • 0 - 6 years depending on the role

Company Description:

  • About FedEx:

    • FedEx is recognized globally as one of the leading express transportation firms, celebrated for its commitment to operational excellence.
    • The company has consistently been ranked among the top ten "World’s Most Admired Companies" by Fortune magazine.
    • With a presence in over 220 countries and territories, FedEx delivers a wide range of transportation and business solutions.
    • The success of FedEx is largely attributed to its dedicated workforce, whose commitment ensures a premium experience for customers.

  • Core Philosophy:

    • The People-Service-Profit (P-S-P) philosophy drives the company's approach, emphasizing the importance of caring for employees to deliver superior customer service, which in turn fosters profitability.
    • This philosophy facilitates a culture where team members feel valued and are encouraged to innovate, enhancing overall service quality.

  • Cultural Impact:

    • The company culture is vital to FedEx's identity and success, differentiating it from competitors by fostering a collaborative and innovative work environment.
    • FedEx places significant emphasis on inclusivity, ensuring all employees can thrive and contribute meaningfully to the organization.

Profile Overview:

  • Role Overview:

    • The Data Analyst will play a pivotal role within the Global Pricing Center of Excellence based in Mumbai, India.
    • This position involves collaborating with various stakeholders worldwide to implement, validate, and audit revenue management and pricing strategies specifically designed for strategic customers.

  • Key Responsibilities:

    • The analyst will be responsible for analyzing structured and unstructured data from various sources to derive actionable insights.
    • They will collaborate with teams to identify pricing requirements, work with large datasets to draw insights from historical data, and present findings to facilitate informed decision-making.

  • Data-Driven Decision Making:

    • The position emphasizes the importance of utilizing statistical analysis and quantitative methods to guide strategic business decisions.
    • Additionally, the analyst will assist in developing reporting tools and dashboards, contributing to process improvements and enhancing customer experiences.

  • Communication Skills:

    • The analyst must effectively communicate findings to a diverse audience, ensuring clarity and actionable recommendations are delivered to management.

Qualifications:

  • Educational Background:

    • Candidates are expected to hold an MBA or a Master’s degree in a relevant field such as Information Systems, Computer Science, Mathematics, Engineering, Operations Research, Economics, or Statistics.

  • Technical Proficiencies:

    • Proficiency in SQL, SAS, and Power BI is essential for data querying, extraction, and manipulation.
    • Strong analytical skills and experience in data visualization are necessary for providing insights and recommendations.

  • Behavioral Skills:

    • Curiosity and a willingness to learn new skills across business, commercial, and analytical domains.
    • Adaptability in taking on varied assignments and the ability to exceed expectations in a dynamic environment.

  • Programming Skills:

    • Experience in Python is preferred, along with expertise in SQL and familiarity with RDBMS platforms like Oracle, SQL Server, and Teradata.
    • Knowledge of data visualization tools such as Power BI or Tableau is also required, with Azure Databricks being a plus.

Additional Info:

  • Work Schedule:

    • The role may require alignment with the US Central Time Zone, expecting a 50% to 60% overlap in working hours for effective collaboration.

  • Collaboration Across Teams:

    • The analyst will work alongside cross-functional teams, including Pricing, Sales, Compliance, Legal, Audit, and IT, to ensure accurate and timely pricing setups.
    • This collaboration will extend to driving initiatives for pricing process transformation and automation.

  • Responsibilities:

    • The analyst will collect, clean, and analyze large datasets to implement business rules effectively.
    • They will assist in developing data-driven strategies and recommendations, identify trends and patterns, and contribute to improving data quality.

  • Performance Metrics:

    • Emphasis on maintaining high standards of accuracy and attention to detail in all deliverables.
    • The role supports management by analyzing complex information and contributing to the overall achievement of corporate goals.

Key Responsibilities

Data Collection and Cleaning

  • Collect large datasets from various sources to ensure data accuracy and integrity.
  • Clean data to prepare it for analysis, ensuring that only relevant information is utilized.

Data Analysis

  • Analyze structured and unstructured data to derive insights that support business decisions.
  • Identify trends, patterns, and opportunities within the data that can inform strategic directions.

Collaboration and Stakeholder Engagement

  • Work collaboratively with various stakeholders, both locally and globally, to ensure alignment in pricing strategies.
  • Communicate analytical findings effectively to stakeholders at all levels, including senior management.

Process Improvement

  • Assist in the development of strategies aimed at improving the efficiency and effectiveness of data processes.
  • Drive initiatives to automate processes, reducing turnaround times and minimizing human intervention.

Reporting and Visualization

  • Develop and maintain reporting tools and dashboards to facilitate data-driven decision-making.
  • Utilize visualization tools to present data insights in a clear and impactful manner.

Pricing Strategy Execution

  • Support the execution of pricing strategies for strategic customers, ensuring alignment with overall business goals.
  • Continuously monitor revenue quality and provide recommendations for adjustments as necessary.

Training and Development

  • Stay abreast of emerging trends and technologies in data analytics to continually enhance skill sets.
  • Participate in training sessions and workshops to share knowledge and best practices with colleagues.

Skills and Competencies

Analytical Skills

  • Strong analytical capabilities, allowing for the effective interpretation of complex datasets.
  • Attention to detail is critical to ensuring accuracy in data reporting and analysis.

Technical Skills

  • Proficiency in SQL for database querying and manipulation.
  • Experience with SAS and Power BI for data analysis and visualization.

Interpersonal Skills

  • Ability to collaborate effectively with team members across various regions.
  • Strong communication skills to articulate insights and recommendations to diverse audiences.

Problem-Solving Abilities

  • Demonstrated ability to develop innovative solutions to complex business problems.
  • Capability to drive process improvements and implement new strategies effectively.

Business Acumen

  • Understanding of commercial aspects of business, including pricing models and revenue structures.
  • Experience in developing analytical solutions to address business challenges.

Company Culture and Values

  • Inclusivity and Diversity:

    • FedEx is committed to fostering a diverse, equitable, and inclusive workforce where every employee feels valued and empowered.
    • The company adheres to equal opportunity and affirmative action principles, ensuring fair treatment for all applicants.

  • Employee Development:

    • FedEx invests in the growth and development of its employees, providing opportunities for skill enhancement and career advancement.
    • The company encourages a culture of learning, promoting continuous improvement and innovation.

  • Community Engagement:

    • FedEx engages with communities through various initiatives aimed at making a positive impact.
    • The company values social responsibility and seeks to contribute to the well-being of the communities it serves.

Conclusion

The Data Analyst position at Federal Express Corporation AMEA offers an exciting opportunity for professionals looking to leverage their analytical skills in a dynamic and impactful environment. With a commitment to employee development, diversity, and community engagement, FedEx provides a workplace that encourages innovation and values contributions from all team members.

Please click here to apply.

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