Data Science Manager at United Airlines

Short Description:

The Data Science Manager position at United Airlines, based in Gurugram, India, requires a Bachelor’s degree with 6-7 years of experience in analytics/data science. The role involves leading a team of Data Scientists to deploy AI & ML-powered solutions across various business departments, aiming to drive revenue, enhance customer engagement, and automate processes. Key responsibilities include project planning, team leadership, and fostering relationships with business leaders. The candidate must be proficient in Python, Tensorflow/PyTorch, SQL, and have experience with AWS services. United Airlines is committed to diversity and inclusion, offering a unique work environment with world-class benefits.

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Position: Data Science Manager

Location: Gurugram, Haryana, India 

Job ID: GGN00001401 

Category: Information Technology

Job Type: Full-Time

About Us: 

United's Digital Technology team is dedicated to designing, developing, and maintaining scalable technology solutions with innovative architectures, data analytics, and digital solutions. We uphold a commitment to inclusion, fostering innovation as the cornerstone of our operations. Our shared purpose, "Connecting people. Uniting the world," propels us to be the best airline by fostering diversity and inclusion in our workforce. Join us at United, where our global team collaborates with cutting-edge technology to build the best airline in aviation history.

Job Overview and Responsibilities:

The Analytics and Innovation (Ai) team at United Airlines focuses on innovating, transforming, and solving complex business problems through deep cross-functional business expertise and advanced analytics. As a Data Science Manager, you will collaborate with business and technology partners across various departments to deploy AI & ML-powered solutions, aiming to drive incremental revenue, enhance customer engagement, and automate manual processes using state-of-the-art ML techniques.

Key Responsibilities:

• Act as a team leader, planning, delivering, and providing analytical and mathematical modeling for complex business problems.
• Coach and mentor team members for their development and successful project delivery.
• Ensure a high level of staff technical skills and knowledge.
• Work closely with business leaders and Digital Technology partners throughout the project life cycle.
• Develop and manage relationships with business leaders at Director/MD levels.
• Scope, size, and plan DS project roadmaps with clear milestones, metrics, and identification of potential derailment factors.
• Drive end-to-end execution from incubation to production.
• Lead and manage a team of Data Scientists to deliver high-quality, production-scale ML models with measurable business impact across multiple business/product verticals.
• Develop and deliver stories and presentations for report-outs independently.
• Propose and develop innovative solution approaches based on scientific research or empirical studies.

Requirements:

• Bachelor’s degree in Engineering, Technology, Computer Science, Statistics, Operations Research, Applied Mathematics, or Economics.
• 6-7 years of full-time experience in analytics/data science.
• Proven track record of developing and implementing AI strategies at scale, solving business problems, and optimizing the product development and ML project lifecycle.
• Highly proficient in Python, Tensorflow/PyTorch, and SQL.
• Experience with Machine Learning algorithms, Clustering techniques, NLP techniques, Deep Learning algorithms, and Recommender Systems.
• In-depth understanding of AWS Services, including Sagemaker, Redshift, Athena, S3 & AWS data lake.
• Experience working with models in production environments.
• Strong analytical abilities and the ability to define relevant measurements/metrics for a given problem.
• Ability to work effectively with people at all levels in an organization.
• Excellent written and verbal communication skills.
• Comfortable interacting with technical and non-technical audiences, including business and tech leadership.
• Must be legally authorized to work in India without sponsorship.
• Must be fluent in English and Hindi (written and spoken).

Preferred:

• Master’s degree in Data Science, Business Analytics, Engineering, Technology, Computer Science, Statistics, Operations Research, Applied Mathematics, or Economics.
• Previous airline business experience and/or knowledge of airline industry data sources.
• Prior experience leading high-performing teams with an emphasis on execution and throughput.
• Ability to deliver high-quality AI solutions in a matrix organization, thinking out of the box, and solving complex problems while navigating through ambiguity.
• Familiarity with AI explainability methods, adversarial examples, and evaluation of AI algorithm performance.
• Thought leadership when evaluating business problems and architecting cohesive solutions.

This position is offered on local terms and conditions, and expatriate assignments and sponsorship for employment visas will not be awarded. United Airlines is an equal opportunity employer, embracing diversity and inclusion in its workforce.

Please click here to apply.