Senior Data Analyst at Sprinklr

Short Description:

Sprinklr, an enterprise software company, seeks a Senior/Lead Data Analyst in Bangalore. The role involves uncovering insights from data, defining KPIs, collaborating across functions, and improving revenue generation. Candidates need 4-7 years' experience in analytics, database skills, tech company experience, and visualization proficiency. Sprinklr offers a supportive culture, robust benefits, continuous learning, and values diversity and inclusion in its workplace.

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Company Overview:

Sprinklr is a prominent enterprise software company dedicated to enhancing customer-facing functions. Utilizing advanced AI, Sprinklr's Unified Customer Experience Management (Unified-CXM) platform empowers companies to provide personalized experiences to customers across various modern channels. With headquarters in New York City and a global presence, Sprinklr collaborates with over 1,000 of the world's most valuable enterprises, including renowned brands such as Microsoft, P&G, Samsung, and more than 50% of the Fortune 100.

For more insight into our company culture and how we prioritize employee well-being, explore The Sprinklr Way.

Position: Senior / Lead Data Analyst

Experience Required: 4-7 Years

Educational Qualification: BE/ B.Tech/MCA/BCA/Bsc

Location: Bangalore

Key Responsibilities:

• Generate reports using data to uncover insights that enhance cross-functional collaboration, optimizing teams to maximize Marketing ROI.
• Define KPIs and report on SDR Productivity & Performance.
• Collaborate with cross-functional teams to derive actionable, high-impact insights across product lines and functions.
• Partner with Operations, Tools, Insights, and Enablement teams to improve the company's revenue generation capabilities.
• Develop and maintain regular reports on key performance metrics, including forecasting, full funnel analysis, and pipeline management.
• Communicate findings to stakeholders and take initiatives to enhance business performance.
• Present data and analysis in a format suitable for diverse audiences, employing data visualization, dashboards, or other methods.
• Leverage strong database skills to work with extensive, complex data sets and extract insights.
• Cleanse unstructured or ambiguous data into usable data sets for analysis and business process improvement.
• Utilize advanced analytics and metrics to enhance processes and provide data-driven forecasts for potential costs, revenues, and risks associated with business initiatives.

Required Skills:

• Minimum of 5 years of relevant experience in analytics, consulting, or a related quantitative role.
• Experience in hyper-growth and large tech companies is preferred (SaaS experience is a plus).
• Knowledge and experience in SDR/Sales/Revenue Analytics, measurement, attribution are essential.
• Passion for applying analytics to solve organizational problems.
• Ability to manage multiple tasks in a fast-paced, technology-driven environment.
• Familiarity with database technologies and tools (SQL/R/SAS/JMP, etc.), data transformation, and processing.
• Experience with visualization tools such as Tableau, Spotfire, Power BI, Sisense, etc., with a preference for Power BI experience.

Why You'll Love Sprinklr:

At Sprinklr, we are dedicated to fostering a culture where you feel like an integral part of our family, experience continuous happiness, and understand the significance of your contributions. For full-time employees, we offer flexible paid time off, paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off for learning and career development.

We are deeply committed to our mission of making customers happier and aspire to become the world's most cherished enterprise software company.

We believe wholeheartedly in our product, which has been meticulously designed to enable a brand's digital transformation. Our platform equips every customer-facing team with the ability to engage with customers worldwide. At Sprinklr, we count many of the world's largest brands among our clients, offering our employees the unique opportunity to work closely alongside them.

We make substantial investments in our people, empowering each Sprinklrite to achieve their personal and professional best. Our commitment to well-being includes daily meditation breaks, virtual fitness, and access to Headspace. We also provide continuous learning opportunities through LinkedIn Learning and more.

Equal Employment Opportunity:

At Sprinklr, we are steadfast in our commitment to creating a judgment-free and inclusive workplace where every employee, regardless of gender, race, ethnicity, age, or lifestyle preference, feels valued and respected. We celebrate diversity and firmly believe that every employee's perspective matters. Our strength lies in our unity and collective innovation, creativity, and success.

Sprinklr takes pride in being an equal opportunity workplace and an affirmative action employer. We are fully committed to equal employment opportunity, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Please refer to Sprinklr's EEO Policy and EEO is the Law for further details.

Job Requisition ID: 106993-JOB

Please click here to apply.