Position:
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CRM Data Analyst
Company:
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Ametek, Inc. through its business unit Zygo Corporation
Location:
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Bangalore, Karnataka, India
Job type:
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Full time role focused on analytics, CRM management, and business support
Job mode:
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Onsite or hybrid setup depending on business needs and team collaboration requirements
Job requisition id:
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Not explicitly provided, based on posting reference from career portal
Years of experience:
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Open to freshers and early career professionals, typically within 0 to 3 years range
Company description:
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Zygo Corporation operates as a part of Ametek, Inc., a globally recognized industrial technology organization with a strong footprint across multiple industries and regions
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The company has built its reputation over several decades by focusing on precision engineering and advanced optical solutions that cater to high end industrial and scientific applications
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With headquarters in Middlefield, Connecticut, Zygo has consistently led innovation in optical metrology systems, enabling industries to measure and maintain extremely fine tolerances in manufacturing and research environments
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The organization develops ultra precise optical components and electro optical systems that are widely used in sectors such as semiconductor manufacturing, aerospace, medical devices, and advanced research laboratories
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Ametek as a parent company operates at a global scale with operations in more than thirty countries and a workforce of over twenty thousand professionals who contribute to diverse technological advancements
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The company emphasizes a strong culture rooted in ethical practices, mutual respect, collaboration, and accountability, ensuring that employees work in an environment that promotes both personal growth and collective success
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Innovation is supported through continuous investment in research and development, allowing Zygo to stay ahead in delivering high quality products and solutions to its customers worldwide
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The organization aims to create sustainable value by solving complex engineering problems and helping clients improve efficiency, precision, and performance in their respective domains
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Employees are encouraged to bring curiosity and initiative into their daily work, which helps the organization maintain its leadership position in a competitive global market
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Zygo also places importance on using data and insights to improve customer experience and business outcomes, making roles like CRM Data Analyst central to its operations
Profile overview:
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The CRM Data Analyst role is designed for individuals who are interested in working at the intersection of data, business operations, and customer relationship management systems
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This position focuses on maintaining and improving the quality, consistency, and usability of data within the organization’s CRM ecosystem, which plays a critical role in supporting sales and marketing functions
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The analyst will work closely with cross functional teams such as Sales Operations, Marketing, and regional stakeholders to ensure that data is accurate and reliable for decision making purposes
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The role involves a mix of technical tasks and analytical thinking, requiring the candidate to manage data workflows, perform validation checks, and support reporting and dashboard creation
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A strong emphasis is placed on ensuring that customer and prospect data remains clean and structured, which directly impacts business efficiency and customer engagement strategies
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The candidate will be responsible for creating meaningful insights through reports and dashboards, enabling leadership teams to make informed decisions based on real time data
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In addition to reporting responsibilities, the role includes involvement in marketing automation initiatives, where the analyst helps design and optimize engagement programs for lead nurturing
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The position requires collaboration across multiple teams, ensuring that data discrepancies are resolved quickly and systems remain aligned with business objectives
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The analyst is expected to support continuous improvement initiatives by identifying gaps in processes and recommending solutions to enhance data accuracy and workflow efficiency
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This role is ideal for individuals who enjoy working with structured data, solving problems, and contributing to business growth through actionable insights
Qualifications:
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A bachelor’s degree from a recognized institution is required, preferably in fields such as business, analytics, information systems, or related disciplines
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Practical exposure to CRM platforms, especially Salesforce, is essential, including experience in creating reports, dashboards, and handling data imports
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Strong proficiency in Microsoft Excel is expected, including the ability to use advanced functions such as PivotTables, lookup formulas, and data manipulation techniques
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The candidate should demonstrate a strong analytical mindset, with the ability to interpret data and identify trends or inconsistencies
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Attention to detail is critical, as the role involves maintaining high standards of data accuracy and consistency across systems
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Good organizational skills are necessary to manage multiple tasks and priorities while maintaining efficiency and quality
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Effective communication skills are important, both written and verbal, to collaborate with different teams and present insights clearly
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Exposure to marketing automation tools such as Pardot or Salesforce Account Engagement is required, including experience in managing campaigns and engagement programs
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A clear understanding of CRM data structures such as leads, contacts, accounts, campaigns, and opportunities is essential for performing daily tasks
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Ability to design and manage landing pages, forms, and related assets within marketing automation platforms is expected
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Candidates should be proactive in identifying issues and proposing solutions, demonstrating a results driven approach to their work
Additional info:
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Candidates with Salesforce CRM Administrator certification will have an added advantage, as it reflects a deeper understanding of CRM functionalities and best practices
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Experience with business intelligence tools such as Tableau is beneficial for enhancing reporting and visualization capabilities
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Exposure to automation tools and data integration platforms, such as MuleSoft, can help in improving workflow efficiency and system connectivity
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Knowledge of data governance principles and master data management concepts is valuable for maintaining structured and reliable datasets
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The organization values individuals who show curiosity and a willingness to learn, as continuous improvement is a key aspect of the work environment
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Employees are encouraged to take ownership of their tasks and contribute ideas that can improve processes and outcomes
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The role offers opportunities to work on global systems and collaborate with teams across different regions, providing exposure to international business practices
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Zygo promotes a culture of collaboration and problem solving, where employees are supported in their efforts to drive positive change
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The position allows individuals to build strong technical and analytical skills while gaining experience in CRM systems and data driven business operations
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Working in this role can serve as a strong foundation for future career growth in analytics, CRM management, or business intelligence domains
Please click here to apply.

