Position:
Associate Data Analyst - Operations Performance & Analytics
Company:
United Airlines Business Services Pvt. Ltd (A wholly owned subsidiary of United Airlines Inc.)
Location:
Gurugram, Haryana, India
Job Type:
Full-time
Job Mode:
Onsite
Job Requisition ID:
GGN00002218
Years of Experience:
0-1 year
Company Description
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United Airlines is one of the world’s leading aviation companies, recognized for its extensive route network and commitment to operational excellence.
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With a workforce of more than 100,000 professionals, United focuses on delivering safe, efficient, and reliable air travel to millions of passengers worldwide.
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The company values innovation, customer satisfaction, and global connectivity, operating across continents with a mission to unite people and cultures.
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United Airlines Business Services Pvt. Ltd, based in India, is a key extension of this mission, supporting various global functions including analytics, operations, technology, and resource management.
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The organization offers employees a strong culture of learning and collaboration, encouraging them to take initiative, grow within their roles, and contribute to large-scale projects that influence the company’s worldwide operations.
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By joining United Airlines, professionals become part of a team that is committed to redefining the future of aviation through data-driven insights, advanced technology, and continuous process improvement.
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The company promotes diversity, inclusion, and equal opportunity, ensuring a workplace where everyone’s ideas are valued and respected.
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United’s operations center in Gurugram plays a pivotal role in driving global analytics, supporting critical decision-making, and enhancing efficiency across the organization’s vast operational network.
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Employees enjoy top-tier benefits, wellness initiatives, and the unique opportunity to work with international teams while contributing to the success of one of the world’s most recognized airlines.
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Joining the United family means being part of a purpose-driven organization that believes in connecting people, improving experiences, and creating opportunities for global collaboration.
Profile Overview
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The Associate Analyst - Operations Performance & Analytics is responsible for supporting the Inflight Resource Planning and Scheduling teams within United’s Network Operations.
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This role involves extensive data analysis, reporting, and process automation to optimize inflight crew operations and overall performance metrics.
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The analyst will gather and analyze large datasets related to inflight crew staffing, productivity, operational reliability, and scheduling efficiency.
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Core responsibilities include identifying improvement opportunities, developing analytical models, and providing actionable insights that enhance team performance and operational stability.
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The position involves collaboration across multiple departments and requires the ability to translate data into meaningful business outcomes.
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Analysts in this team play an important role in ensuring that inflight operations run smoothly, efficiently, and in alignment with business goals.
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The role demands a deep understanding of data structures, analytics tools, and visualization platforms such as Tableau or Spotfire.
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Successful candidates possess strong problem-solving skills, strategic thinking, and an analytical mindset, with a natural curiosity for exploring data patterns and deriving conclusions.
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The position also requires strong communication abilities to present analytical findings to leadership and other teams in a clear and concise manner.
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The Associate Analyst is expected to maintain existing reports and dashboards, automate manual workflows, and constantly seek ways to improve departmental output and data-driven decision-making.
Qualifications
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Bachelor’s Degree in a relevant field such as Data Analytics, Computer Science, Engineering, Business, or a related discipline.
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0-1 year of professional experience in analytics, business intelligence, or data engineering.
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Strong understanding of relational data structures and how to design, query, and manage them efficiently.
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Proficiency in SQL for querying databases and handling data extraction tasks.
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Familiarity with Python or similar programming languages for analytical workflows and automation.
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High proficiency in Microsoft Excel for data analysis, reporting, and modeling.
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Hands-on experience with visualization tools like Tableau, Spotfire, or Power BI to create dashboards and visual reports.
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Strong analytical skills with the ability to study business problems, understand operational challenges, and translate them into quantifiable solutions.
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Ability to handle multiple projects simultaneously with minimal supervision and deliver consistent results under tight timelines.
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A passion for data-driven problem solving and a commitment to producing high-quality analytical output.
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Excellent communication and presentation skills to share insights effectively with cross-functional teams and leadership.
Additional Information
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The position is based in Gurugram, Haryana, under local terms and employment conditions.
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United Airlines Business Services Pvt. Ltd does not offer expatriate assignments or employment visa sponsorship for this role.
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This is a full-time opportunity within a dynamic global organization that values teamwork, innovation, and data-based decision-making.
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The role is best suited for candidates who thrive in a fast-paced environment, enjoy tackling operational challenges, and want to be part of a global aviation leader.
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The analyst will collaborate with various teams, including maintenance, scheduling, and flight operations, to ensure optimal inflight crew planning and operational efficiency.
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The role offers exposure to advanced analytics tools, operational systems, and key business processes that influence daily flight operations worldwide.
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Candidates will gain firsthand experience in data management, performance analysis, and process improvement within one of the most complex and large-scale airline networks.
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The company offers growth opportunities, internal learning programs, and mentorship to help employees build strong analytical and leadership capabilities.
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United Airlines promotes a culture of integrity, accountability, and excellence, providing an environment where employees are encouraged to bring new ideas and innovative solutions.
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By joining this position, professionals will contribute directly to improving airline efficiency, reducing operational disruptions, and supporting a superior customer experience across United’s global flights.
Please click here to apply.
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