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United Airlines is hiring for a fresher entry level Associate Data Analyst role in India




Position:

  • Associate Analyst – Operations Performance & Analytics

  • Focused on inflight scheduling performance, analytics, and data-driven support for operational teams

  • A role combining analytical expertise, reporting, and process improvement

Company:

  • United Airlines Business Services Pvt. Ltd, a fully owned subsidiary of United Airlines Inc.

  • Operating as part of United’s global corporate team with a dedicated focus on supporting inflight crew operations

Location:

  • Gurugram, Haryana, India

  • Based in United Airlines’ corporate setup in India, supporting worldwide operations

Job type:

  • Full-time employment

  • Permanent role designed for long-term growth and professional development

Job mode:

  • Onsite role, requiring presence at the Gurugram office to work closely with peers and leadership teams

Job requisition id:

  • GGN00002218

Years of experience:

  • Entry-level, designed for candidates with 0–1 year of experience in analytics, data engineering, or business intelligence

Company description

  • United Airlines is one of the world’s leading global carriers, headquartered in the United States, with a vast international and domestic route network.

  • The company operates a fleet serving millions of passengers every year and emphasizes customer care, operational excellence, and innovation.

  • The Gurugram office serves as an extension of United’s corporate operations, providing analytical and operational support across multiple functions.

  • United offers opportunities for professional growth, exposure to large-scale operations, and access to one of the most diverse and dynamic aviation networks.

  • The company values safety, efficiency, teamwork, and continuous improvement, ensuring employees play a direct role in shaping future operations.

  • United’s culture encourages collaboration, data-driven decision-making, and strategic thinking.

  • Employees receive access to wellness programs, healthcare benefits, professional development initiatives, and travel privileges across the United network.

  • The vision is not only to serve travelers but also to empower employees to contribute to shaping the airline of tomorrow.

Profile overview

  • The Associate Analyst role supports inflight scheduling and operational performance through data collection, reporting, and analytics.

  • The role involves working with crew staffing data, operational metrics, and performance indicators to generate insights for inflight leadership.

  • Analysts are expected to automate manual reporting, create dashboards, and deliver data-driven solutions that improve efficiency and reliability.

  • The job bridges technical expertise with business understanding, helping leadership take decisions on crew productivity, reserve crew usage, and operational reliability.

  • It involves collaboration with different business teams, frontline managers, and senior leaders.

  • Success in this position requires strategic thinking, an eye for detail, strong technical knowledge, and the ability to work independently.

  • Analysts will handle responsibilities ranging from daily reporting to supporting long-term strategic initiatives.

  • The role offers exposure to aviation operations, process improvement projects, and high-level analytics, making it an excellent entry point for early-career professionals.

Qualifications

  • A bachelor’s degree in a quantitative, analytical, or business-related discipline is required.

  • Fresh graduates or professionals with up to 1 year of experience in analytics, data engineering, or business intelligence are eligible.

  • Strong knowledge of data structures and the ability to work with large datasets is essential.

  • Technical skills:

    • SQL for writing queries and procedures

    • Python for automation, data modeling, and analysis

    • Advanced Excel for data manipulation and reporting

  • Knowledge of visualization tools such as Tableau or Spotfire for creating dashboards and meaningful reports.

  • Ability to connect business needs with quantifiable outcomes by designing data-backed solutions.

  • Analytical mindset with the ability to identify patterns, trends, and insights in complex data.

  • Strong communication skills to collaborate with multiple stakeholders across teams.

  • Interest in aviation operations, crew management, and data-driven decision-making.

Additional info

  • This role is offered on local terms in India and does not come with expatriate benefits or visa sponsorship.

  • Employees will be part of United Airlines Business Services Pvt. Ltd, supporting the global operations of United Airlines.

  • The role offers opportunities to build expertise in analytics, operational reporting, and aviation process optimization.

  • Candidates will gain exposure to inflight resource planning, performance monitoring, and reporting for one of the largest airlines in the world.

  • The position emphasizes continuous improvement, requiring candidates to identify inefficiencies and recommend process automation.

  • The role is suited for individuals who enjoy working in data-centric environments and have a passion for aviation, analytics, and process improvement.

  • United Airlines fosters a supportive workplace, ensuring associates gain practical experience in real-world business challenges.

  • Joining this role offers the chance to be part of a globally recognized airline brand, while contributing from India to decisions that impact worldwide operations.

Expanded Role Responsibilities 

  • Gather, organize, and analyze inflight crew staffing data to identify performance trends.

  • Prepare daily, weekly, and monthly reports for inflight leadership, ensuring accuracy and clarity.

  • Conduct ad hoc data mining assignments to answer specific business questions.

  • Automate manual processes and reports, reducing turnaround time and improving efficiency.

  • Collaborate with inflight scheduling and resource planning teams to align on staffing needs and performance goals.

  • Provide data-driven insights into crew productivity, operational reliability, and reserve utilization.

  • Build dashboards and visualization tools to present insights to leadership, frontline managers, and other teams.

  • Work on initiatives that evaluate the impact of potential changes in labor agreements on crew scheduling.

  • Support process improvement projects by identifying bottlenecks, redundancies, and inefficiencies.

  • Ensure timely updates and maintenance of reports and dashboards to provide reliable information for decision-making.

  • Interact with stakeholders at all organizational levels, from junior managers to senior executives.

  • Apply problem-solving skills to complex operational challenges, ensuring that insights are actionable.

  • Maintain high standards of accuracy, integrity, and confidentiality in handling sensitive crew and operational data.

  • Contribute to long-term strategic initiatives, including technology adoption and advanced analytics integration.

  • Support the cultural value of collaboration and teamwork by working cross-functionally with different departments.

  • Demonstrate adaptability by handling both structured reporting and unstructured analytical requests.

  • Engage in continuous learning to enhance knowledge of aviation operations, analytics tools, and best practices.

  • Uphold United Airlines’ brand values by ensuring all analytical output supports efficiency, safety, and customer care.


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