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United Airlines is hiring for a fresher entry level Associate Data Analyst role in India




Position:

  • Associate Data Analyst

Company:

  • United Airlines Business Services Pvt. Ltd. (a wholly owned subsidiary of United Airlines Inc.)

Location:

  • Gurugram, Haryana, India

Job type:

  • Full-time

Job mode:

  • Onsite

Job requisition id:

  • GGN00001865

Years of experience:

  • 0-3 years


Company Description:

  • United Airlines is one of the largest global airlines, operating a vast international and domestic route network.

  • Headquartered in Chicago, it has a workforce of over 100,000 employees worldwide.

  • The company is committed to delivering high-quality travel experiences while prioritizing safety, reliability, and customer satisfaction.

  • With a strong presence in both cargo and passenger services, United Airlines serves millions of passengers every year.

  • The airline promotes a culture of inclusion, collaboration, and innovation.

  • Its employees benefit from global travel privileges, top-tier health and wellness programs, and professional growth opportunities.

  • Through a robust MileagePlus loyalty program, United focuses on rewarding frequent travelers and partnering with multiple sectors for customer engagement.

  • In India, United Airlines operates through its subsidiary, United Airlines Business Services Pvt. Ltd., delivering analytics, engineering, and technology support.

  • The company is known for fostering a data-driven culture where insights help define marketing, loyalty, and operational strategies.

  • It emphasizes diversity, ethical practices, and sustainability across its global operations.


Profile Overview:

  • The Associate Analyst role is part of the Loyalty team under the Marketing function.

  • The team manages United’s MileagePlus program, one of the largest loyalty programs in the aviation industry.

  • This role contributes to strategic decision-making through analytics and data-backed insights.

  • The analyst is expected to deliver value through data-driven customer engagement, revenue optimization, and cost-efficiency projects.

  • It is ideal for early-career professionals looking to work at the intersection of aviation, marketing, and analytics.

  • You will work with various teams including Data Engineering, IT, and Enterprise Data Science.

  • The position provides exposure to reporting, data cleaning, statistical analysis, and dashboard creation.

  • Strong analytical reasoning, communication skills, and an understanding of loyalty marketing will be essential.

  • The role reports to the Manager, Marketing and Loyalty Data Analytics (CSC).

  • Candidates should be proactive, adaptable, and committed to solving real-world business challenges using data.


Qualifications:

  • Bachelor's degree in engineering from a recognized university

  • Excellent analytical and problem-solving skills

  • Ability to understand business problems and convert them into analytics use cases

  • Proficiency in Microsoft Excel for data analysis

  • Comfort with PowerPoint for presenting data insights

  • Strong foundational knowledge in SQL to query large datasets

  • Hands-on experience with any of the following tools is highly preferred: Teradata SQL Assistant, Microsoft SQL Server, or Oracle SQL Developer

  • Understanding of statistics and data modeling is advantageous

  • Good communication skills in English, both written and verbal

  • Must be organized, detail-oriented, and capable of managing multiple priorities

  • A collaborative attitude and willingness to learn from team members

  • Must be legally authorized to work in India without any visa sponsorship requirements

  • Successful completion of the interview process is mandatory for selection


Additional Info:

  • This role is based in India and operates under local employment terms

  • Visa sponsorship or expatriate benefits are not offered

  • The company does not support relocation or immigration for this role

  • Candidates should reside in or be willing to relocate to Gurugram, Haryana

  • Hybrid or remote work options are not available for this position

  • The office location is a dedicated analytics and corporate services hub

  • The selected candidate will be offered full-time employment

  • United Airlines promotes a culture of punctuality and reliability, which are essential for this role

  • Candidates must demonstrate integrity, accountability, and a continuous learning mindset

  • The role involves some level of presentation and coordination with senior leadership, so professional communication and presentation skills are expected


Core Responsibilities:

  • Participate in loyalty program analytics projects that support decision-making

  • Help define strategies to improve customer engagement and increase loyalty metrics

  • Develop SQL-based queries to gather data from multiple sources

  • Automate and manage dashboards using visualization tools like TIBCO Spotfire

  • Maintain reporting structures and define metrics for consistent evaluation

  • Use statistical tools to perform analysis such as regression, clustering, and classification

  • Present insights in PowerPoint format to stakeholders and leadership teams

  • Assist with ad-hoc data analysis and scenario-based planning

  • Communicate regularly with cross-functional teams including IT, Data Engineering, and Data Science

  • Support marketing campaign evaluations through descriptive and predictive models

  • Ensure that data sources are clean, reliable, and accurately interpreted

  • Regularly monitor KPIs related to loyalty campaigns and marketing performance

  • Coordinate with US-based teams on global campaigns and measurement approaches


Required Skills and Tools:

  • SQL (strong working knowledge)

  • Python or R (basic proficiency or willingness to learn)

  • SAS (preferred but not mandatory)

  • TIBCO Spotfire or any dashboard tool (e.g., Tableau, OBIEE, Brio)

  • Microsoft Office Suite – Excel and PowerPoint proficiency required

  • Data visualization best practices

  • Familiarity with basic statistical models and concepts


Ideal Candidate Profile:

  • Recent engineering graduate with 0 to 1 year of analytics experience

  • Interest in marketing analytics or customer insights

  • Demonstrated curiosity to solve real business problems using data

  • Comfortable with ambiguity and quick learning in fast-paced environments

  • Detail-oriented and focused on process accuracy and reporting consistency

  • Has internship or project experience in SQL or data analysis tools

  • Open to collaboration across time zones and cultures

  • Aspires to grow in the analytics domain and develop a long-term career path

  • Eager to learn visualization tools and business intelligence software


Learning and Growth Opportunities:

  • Exposure to one of the largest loyalty programs globally

  • Interaction with global analytics, marketing, and engineering teams

  • Hands-on experience in data preparation, visualization, and stakeholder communication

  • Opportunity to learn industry-specific metrics and KPIs

  • Continuous learning via real-time projects and mentorship

  • Structured career growth with options to transition into higher analytics roles


Please click here to apply.


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