Position:
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Data Analyst (Analyst – Data Analytics)
Company:
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American Express
Location:
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Gurugram, Haryana, India
Job type:
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Full-time
Job mode:
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Hybrid
Job requisition id:
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25015286
Years of experience:
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0 to 3 years
Company description
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American Express is a global financial services leader with a history of more than 175 years of innovation and customer-first solutions.
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The organization has built its reputation on trust, reliability, and the ability to adapt to the changing world of finance and digital transformation.
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The company focuses on creating products and services that back customers in every aspect of their financial journey, from everyday purchases to long-term business solutions.
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With operations worldwide, American Express offers an environment where every employee’s ideas, voice, and contributions matter.
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The culture is designed to empower individuals, encourage collaboration, and deliver innovation at scale across markets.
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Colleagues benefit from learning opportunities, leadership development programs, and structured career growth pathways.
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American Express invests in employee well-being, recognizing that balance and support are critical for long-term success.
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Its commitment extends to communities as well, with initiatives that foster financial inclusion, sustainability, and social responsibility.
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The company values diversity and provides equal opportunities for all, ensuring respect, fairness, and inclusion.
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By joining American Express, employees become part of a brand that is trusted worldwide and recognized for excellence in financial services and customer engagement.
Profile overview
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The Analyst – Data Analytics role sits within the Enterprise Digital Center of Excellence (ED COE) at American Express.
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This position supports the International Acquisition Experience Analytics team and focuses on optimizing digital acquisition channels.
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The role involves analyzing customer journeys in digital environments, such as Shop, Apply, and GO2, across international markets.
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Key responsibilities include delivering data-driven insights, building performance metrics, and shaping the acquisition journey to create a seamless customer experience.
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Analysts will work on strategic analytics initiatives aimed at driving business growth while improving customer satisfaction.
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The role requires strong programming skills, the ability to work with large-scale data, and comfort with analytical and statistical techniques.
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Analysts will collaborate with cross-functional stakeholders, ensuring insights are relevant, actionable, and aligned with enterprise goals.
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Experimentation and read-outs will be a major part of the role, helping stakeholders understand customer behavior and identifying opportunities for optimization.
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Over time, the analyst will gain a deep functional understanding of enterprise-wide digital products, tools, and data ecosystems.
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This role is ideal for individuals who are detail-oriented, analytical, and passionate about solving complex problems with data.
Qualifications
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Advanced degree in quantitative fields such as Mathematics, Engineering, Finance, Computer Science, or similar.
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Strong programming skills, preferably in SQL and Python, with exposure to large data ecosystems.
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Familiarity with Big Data programming frameworks such as Hive or Spark is beneficial.
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Prior exposure to handling and processing large-scale datasets, with a foundation in data science concepts, is valuable.
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Basic knowledge of statistical methods such as regression analysis, t-tests, chi-square tests, and hypothesis testing.
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Ability to translate data insights into actionable strategies for improving customer experiences.
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Strong communication skills, with the ability to explain findings clearly to both technical and business stakeholders.
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Competence in working with unstructured problems and structuring them into solvable analytical tasks.
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A strong eye for detail, ensuring accuracy and consistency in all analytical outputs.
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Collaboration skills to thrive in dynamic, cross-functional teams and influence decision-making processes.
Additional info
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The Analyst role is designed to provide high-impact contributions to American Express’ digital acquisition journey.
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The organization ensures a supportive work environment, offering hybrid flexibility for a balance of on-site collaboration and remote work.
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Analysts will gain exposure to global projects, engaging with diverse teams across international markets.
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This role provides a platform to develop leadership behaviors while contributing to meaningful, customer-facing projects.
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American Express emphasizes equal opportunity and values diversity across all roles and functions.
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Successful candidates must pass a background verification check, in compliance with applicable laws.
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The organization’s recruitment process accommodates candidates with disabilities or special needs, ensuring fairness and inclusion.
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Employees benefit from access to structured learning opportunities, mentorship, and career advancement pathways.
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The role offers opportunities to shape digital transformation strategies at one of the world’s most recognized financial brands.
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Joining American Express means contributing to innovation, customer-first solutions, and long-term career growth.
Please click here to apply.
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