Position:
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Associate Data Analyst – Loyalty Program
Company:
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United Airlines Business Services Pvt. Ltd.
Location:
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Gurugram, Haryana, India
Job type:
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Full-time
Job mode:
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Onsite
Job requisition id:
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GGN00001865
Years of experience:
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0-1 years preferred (Freshers eligible)
Company description:
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United Airlines is one of the world’s largest and most well-established airlines, known for innovation and customer satisfaction.
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Headquartered in the United States, it operates a vast global network that connects people and places across continents.
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The airline prides itself on offering industry-leading benefits, employee development opportunities, and a workplace culture built around teamwork, integrity, and customer commitment.
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United Airlines Business Services Pvt. Ltd. is the Indian subsidiary, focusing on delivering high-impact support across departments like IT, data science, marketing, and customer engagement.
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Employees have access to best-in-class health plans, mental wellness programs, career progression opportunities, and flight privileges across United’s extensive route network.
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The company fosters diversity and inclusion through Business Resource Groups that connect employees beyond their core roles.
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Working at United means becoming part of a community of 100,000+ individuals dedicated to redefining the future of the aviation industry.
Profile overview:
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This entry-level Associate Analyst role sits within United Airlines’ Loyalty team, a strategic vertical responsible for enhancing the MileagePlus program and associated customer experiences.
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The role is highly data-driven and analytical, focused on supporting the marketing and loyalty initiatives using insights derived from various analytics projects.
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The analyst will be involved in ad-hoc decision support, scenario analysis, and performance evaluations of customer strategies and promotional campaigns.
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Key responsibilities include data collection and manipulation using SQL/Python/R, dashboard automation, preparing executive-level presentations, and statistical modeling.
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The position is part of a collaborative environment, reporting to the Manager – Marketing and Loyalty Data Analytics and working closely with teams like Data Science, Engineering, and IT.
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This is an ideal role for a recent graduate looking to apply their technical and analytical skills in a business-oriented, global corporate setting.
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It offers hands-on experience in using tools like TIBCO Spotfire, SAS, and Teradata SQL, and exposure to marketing analytics at scale.
Qualifications:
Mandatory requirements:
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A Bachelor’s degree in Engineering.
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Strong problem-solving abilities and logical thinking capabilities.
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Excellent communication skills (both written and verbal) in English.
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Proficiency in SQL and relational databases like Teradata, Microsoft SQL Server, or Oracle SQL Developer.
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Advanced Excel and PowerPoint skills to create impactful business reports and presentations.
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Attention to detail and a proactive attitude toward process improvement.
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Ability to manage and prioritize multiple projects simultaneously.
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Legal authorization to work in India without sponsorship.
Preferred qualifications:
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0-1 years of relevant analytics experience, making this suitable for freshers.
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Prior experience in handling and querying large datasets.
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Proficiency in one or more programming/analytics tools like Python, R, SAS, or SQL.
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Familiarity with reporting or visualization tools such as Tableau, TIBCO Spotfire, Oracle OBIEE, or Brio.
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Comfort in building descriptive and predictive models and interpreting results for business decision-making.
Additional info:
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This is an onsite role based in United Airlines’ Indian office in Gurugram, Haryana.
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The role does not offer relocation support, visa sponsorship, or expatriate benefits.
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You will be part of United Airlines Business Services Pvt. Ltd., a fully owned subsidiary of United Airlines Inc.
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As part of the global Loyalty team, you will contribute to shaping customer experience and engagement strategies.
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Opportunities for professional growth through exposure to global stakeholders and enterprise-scale data analytics are abundant.
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Work culture emphasizes accountability, teamwork, punctuality, and the ability to present insights clearly to various internal and external audiences.
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The organization supports career development through mentorship, learning resources, and frequent interaction with cross-functional teams.
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You’ll be contributing to a global aviation brand that is reinventing itself for the digital age.
Please click here to apply.
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