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First Due is hiring for an entry level REMOTE Business Intelligence Analyst role in US




Position:

  • Business Intelligence Analyst - REMOTE

Company:

  • First Due (Locality Media Inc.)

Location:

  • United States (Remote)

Job type:

  • Full-time

Job mode:

  • Remote

Job requisition id:

  • Not specified

Years of experience:

  • 1 to 3 years

Company Description (in bullet format)

  • First Due is a pioneering SaaS company transforming public safety software for Fire and EMS agencies across North America.

  • The company operates under the parent brand Locality Media Inc.

  • They offer a cloud-based platform integrating all core public safety operations into one unified solution.

  • Their product suite includes modules for Fire Prevention, Incident Reporting, Asset Management, Scheduling, Response, and more.

  • Their technology-first approach is modernizing emergency services workflows and operational efficiency.

  • With a mission to streamline safety operations, they emphasize innovation, accessibility, and responsiveness.

  • They are committed to creating meaningful impact through next-gen digital tools.

  • First Due values inclusion, equity, and employee well-being, cultivating a people-first culture.

  • Their remote-first work policy and progressive benefits reflect a strong commitment to flexibility and employee support.

  • The company has built a reputation for excellence and reliability in the public safety domain.

Profile Overview: (in bullet format)

  • The Business Intelligence Analyst will be a key member of the product team.

  • This role centers on designing embedded, production-grade analytics for First Due’s SaaS platform.

  • The primary BI tool used is Sigma Computing; however, candidates familiar with similar platforms are also considered.

  • You will build highly interactive dashboards, workbooks, and visual tools for external users.

  • Outputs must be optimized for usability, performance, and analytical integrity.

  • Candidates should be capable of transforming complex product and business needs into insightful analytics.

  • You’ll work with cross-functional teams to embed data-driven features into a mission-critical product for public safety.

  • The focus is on real-time, intuitive, user-driven insights for First Due clients.

  • Work involves building reusable visual components, KPIs, data models, and parameterized views.

  • The position requires technical skills combined with a UX and visual storytelling mindset.

Qualifications: (in bullet format)

  • 1 to 3 years of hands-on experience with BI tools, particularly Sigma, Tableau, Looker, or Power BI.

  • Strong working knowledge of SQL and relational databases.

  • Proven capability in data modeling and constructing interactive dashboards with user-configurable logic.

  • Academic background in data analytics, statistics, computer science, or related disciplines.

  • Ability to design visually appealing dashboards without compromising performance or insight quality.

  • Strong communication skills for translating stakeholder needs into BI solutions.

  • Familiarity with embedding BI dashboards into SaaS environments is a major plus.

  • Bachelor's degree or equivalent experience in a relevant field.

  • A collaborative mindset with a willingness to stay current with the latest in BI and Sigma capabilities.

  • Open to individuals from diverse backgrounds with unique experiences.

Additional Info: (in bullet format)

  • This is a fully remote position, suitable for individuals authorized to work in the United States.

  • Locality Media Inc. does not offer visa sponsorship at this time.

  • The selection process includes background checks and employment verification through E-Verify.

  • First Due encourages applicants who may not meet all requirements but bring strong potential or a unique perspective.

  • Minimal travel expectations, with accommodations provided as needed for applicants and employees with disabilities.

  • Compensation details are available upon request for candidates in states with wage transparency laws.

  • Benefits include: medical/dental/vision plans, 401(k), PTO, technology stipends, flexible schedules, and more.

  • First Due fosters a diverse and inclusive work culture, with a zero-tolerance policy toward discrimination and harassment.

  • Employees are expected to align with the company’s values of inclusion, equity, and innovation.

  • The company maintains a strict privacy policy regarding candidate information used during the hiring process.

Paraphrased Full Job Description (2000+ words)

Business Intelligence Analyst at First Due - In-depth Role Overview

First Due is looking to bring on board a motivated and analytically driven Business Intelligence Analyst to join their dynamic product team. In this remote position, you’ll become an essential contributor to their cloud-based public safety platform. Your responsibilities will revolve around the development and deployment of embedded analytical dashboards and workbooks that deliver real-time insights to end users across North America. By harnessing the power of BI tools like Sigma Computing, you’ll translate complex operational data into meaningful, user-friendly visualizations that drive smarter decision-making for fire and EMS agencies.

The successful candidate will bring not just technical expertise but also a design sensibility and a product-oriented mindset. The role demands a balance between data depth, performance, and visual clarity. As the primary BI analyst on the team, you’ll act as a bridge between backend data structures and intuitive frontend user experiences. Your work will be deeply integrated into First Due’s SaaS platform and will play a key role in operational workflows for emergency service teams.

Core Responsibilities and Daily Functions

  • Lead the development of embedded BI visualizations using Sigma Computing, providing external users with powerful self-service analytics.

  • Design and structure sophisticated data models with user-defined parameters that support real-time KPI tracking and performance management.

  • Construct reusable BI components such as charts, dynamic filters, and interactive control panels that adapt based on user interaction.

  • Collaborate closely with UX designers and product managers to fine-tune dashboard layouts, ensuring optimal usability and visual clarity.

  • Build scalable dashboards that maintain high performance across diverse datasets and usage scenarios.

  • Translate nuanced business and product requirements into actionable, analytical elements within the BI toolset.

  • Continuously optimize visualizations for accuracy, speed, and adaptability in a production environment.

  • Stay current with Sigma Computing's latest feature rollouts, capabilities, and best practices in business intelligence and data visualization.

  • Take ownership of BI workflows from ideation to deployment, supporting the lifecycle of data products embedded in the platform.

  • Troubleshoot and refine dashboards based on user feedback and performance monitoring insights.

Ideal Candidate Profile

You’ll thrive in this role if you have a deep understanding of business intelligence methodologies coupled with hands-on experience using modern BI platforms. A strategic thinker with technical acumen, you know how to convert analytical logic into highly usable product features. A collaborative and adaptive mindset is essential since you’ll frequently partner with engineering, design, and customer success teams.

You should bring a proactive, ownership-driven attitude to the role, consistently exploring ways to elevate the value of the analytics embedded in First Due’s tools. Whether you're prototyping a new dashboard or optimizing an existing workbook, your goal is always the same: deliver user-centric, high-performance data experiences that empower decision-makers in the field.

Work Environment and Culture

The Business Intelligence Analyst role is part of First Due’s fully remote workforce. The organization places a high value on flexibility and personal accountability. You’ll have the autonomy to structure your work while maintaining alignment with the broader team through regular communication and collaboration.

First Due’s organizational culture is built on respect, inclusion, and continuous improvement. All employees are empowered to bring their ideas to the table, and diverse viewpoints are actively encouraged. You'll be joining a team that’s mission-driven and passionate about building tools that genuinely improve the public safety landscape.

Your Impact and Why This Role Matters

As a Business Intelligence Analyst, your dashboards and analytical outputs will directly influence how first responders and emergency service administrators interpret critical information. Your work will help improve emergency preparedness, operational readiness, and community safety.

You’re not just building dashboards — you're creating tools that allow users to act on insight, uncover patterns, and solve real-world challenges. In a space where seconds matter and data quality can impact lives, your contributions carry immense weight.


Please click here to apply.


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